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Ease of Maintaining Projects:
What do you like best about the product?
I can check all the tasks on one dashboard and can view them in tabular or linear view. All the stakeholders have a clear understanding of project timelines and task status.
What do you dislike about the product?
UX could be unique instead of following industry trends. It should include more stages and templates to refer to. So that we can compare our process to other processes.
What problems is the product solving and how is that benefiting you?
Project Management, Client Onboarding, and Task Management. I am now managing my tasks on rocketplane, getting notified about my due date, and clients are informed about the timelines.
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Very convenient and easily understandable visualization helping to tasks organized and efficient.
What do you like best about the product?
Visualization is remarkably well set up, making it easier to traverse.
What do you dislike about the product?
Still trying to find something to dislike since everything is well set up.
What problems is the product solving and how is that benefiting you?
Organizing projects and associated tasks to get an idea about progress and pace.
Daily Meetings and Long term roadmaps simplified
What do you like best about the product?
It helps me keep track of the current status of my project.
What do you dislike about the product?
Nothing as of now, seems to be working fine for my team
What problems is the product solving and how is that benefiting you?
Effective management of tasks related to project
Onboarding made super easy!
What do you like best about the product?
It gave us everything in a single space and that really gave an excellent experience for our customers in the onboarding phase.
What do you dislike about the product?
Don't have anything yet, it's been pretty smooth so far!
What problems is the product solving and how is that benefiting you?
Ours is an onboarding-heavy business. It's imperative that the onboarding process needs to be top-notch for clients to stay and have a good impression. That's what Rocketlane has helped us achieve.
Customer Experience Onboarding Solution
What do you like best about the product?
Rocketlane streamline implementation of projects.
What do you dislike about the product?
Rocketlane isn't widely know both internally and outside our agency.
What problems is the product solving and how is that benefiting you?
Live document collaboration.
Project and task management.
Project and task management.
Easy to Use!
What do you like best about the product?
My favorite thing about the platform is how easy to use it is. Intuitive design.
What do you dislike about the product?
I'd love to see the ability to attach documents to more features.
What problems is the product solving and how is that benefiting you?
It creates a much clearer project management visual, with better reporting, than what we used before.
Straightforward Interface & Excellent Support Program
What do you like best about the product?
While using Rocketlane, I found the interface learning steps straightforward to understand. In addition, their templating system helps to create a streamlined process right at the start of signing up. Although I found my way around rather quickly, the onboarding team from RocketLane did a fantastic job showing me the "hidden" or "less know" elements of the software that I did not know about until speaking with them. I do not doubt that someone with less tech/ interface knowledge would be able to learn the program quickly with their support.
What do you dislike about the product?
I wish the functionality between the internal and client-facing dashboards were a bit more streamlined. For example, in Rocketlane, you can view your client's dashboard, but it only shows you a preview. If you wanted to "test" your system, you would need to create another login, sign in on another browser, and then go through the process as a "client." I feel Rocketlane could do a much better job allowing admin users to preview and "onboard" themselves to preview their system.
Second, Rocketlane is a powerful tool with lots of features. However, access to these robust tools comes with a pricing premium compared to other "project management" tools. Therefore, if your business only plans on using some features, this option might not be the best unless your team plans on using all of its offerings, like time tracking, templates, forms, quizzes, client dashboards, etc.
Second, Rocketlane is a powerful tool with lots of features. However, access to these robust tools comes with a pricing premium compared to other "project management" tools. Therefore, if your business only plans on using some features, this option might not be the best unless your team plans on using all of its offerings, like time tracking, templates, forms, quizzes, client dashboards, etc.
What problems is the product solving and how is that benefiting you?
Rocketlane has allowed my business to become semi-automated right out of the gate. With this tool, my company can onboard new clients (and team members) incredibly quickly without needing emails, calls, and other forms of communication. The custom templates you can build inside Rocketlane have also helped my business become more streamlined. The possibilities are endless with the type of templates you can create and use over and over for your clients. Plus, the plan I selected allows unlimited clients, so we never have to worry about user account issues.
Great tool and service
What do you like best about the product?
The easy-to-build, customer-facing interface makes your project management more accessible and efficient than ever.
The ability to track your onboarding projects and build dashboards is valuable.
The ability to track your onboarding projects and build dashboards is valuable.
What do you dislike about the product?
There are very few downsides. When building dashboards, the ability to pick your own colours for charts would be ideal for presentation purposes. The option to create Templates from Projects would also be beneficial, as would the ability to support the bringing in of HubSpot deal 'notes' into a project via Zapier - I understand this is currently being looked into.
What problems is the product solving and how is that benefiting you?
The ability to provide Onboarding roadmaps to our clients in a manner that supersedes the need for Onboarding managers to write out emails to ensure the client is on track and completing tasks in the correct manner and order.
A great tool needed for any implementation
What do you like best about the product?
I love how intuitive the interface is and how quickly I can update a project.
What do you dislike about the product?
I wish there was a bit more flexibility in seeing exactly what clients see when they login (in customer view I cannot open links).
What problems is the product solving and how is that benefiting you?
It's helping us stay on track with projects and giving clients visibility into tasks/progress etc.
Good experience with the platform and service.
What do you like best about the product?
The ease of use of the product and the excellent service from support.
What do you dislike about the product?
There can be a way to view related sheets within the product.
What problems is the product solving and how is that benefiting you?
Rocketlane helps to streamline my implementation. Our tasks and projects are maintained within the application.
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