Rocketlane
RocketlaneExternal reviews
831 reviews
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User Friendly and Comprehensive
What do you like best about the product?
I'm in the middle of my onboarding with Rocketlane and I have to say, this has been VERY easy to set up. There is enough flexibility to fit our specific needs, without being overly complex. Even my SFDC Admin team commented on how easy the integration setup was. I'm excited to learn more about the tool.
What do you dislike about the product?
I've had a couple of minor glitches but not a big deal, and this is expected with any technology. It's still early in my usage so there is nothing that I disklike so far during my implementation of the tool.
What problems is the product solving and how is that benefiting you?
This is helping us to engage with our customers better by giving them more ownership and visibility into the projects that we are working on together. It is also helping me, as a manager, with reporting on team performance.
Insightful and Time Saving
What do you like best about the product?
Report and Resource Management Feature is time saving and helps us to increase productivity
What do you dislike about the product?
As of now, there is nothing as such to dislike.
What problems is the product solving and how is that benefiting you?
The report feature gives us birds eye view of the team's and project's performance, which helps us target the problem at the root.
Recommendations to others considering the product:
Go for it.
Super fast, Supported and Dynamic Delivery
What do you like best about the product?
Understanding our delivery needs & timeline
What do you dislike about the product?
Nothing, they've been incredibly helpful
What problems is the product solving and how is that benefiting you?
Improved Customer Experience and improved Implementation Manager support and delivery functionality.
Alongside improved portfolio management and overview
We hope Rocketlane will improve both delivery timelines and drive customer accountability
Alongside improved portfolio management and overview
We hope Rocketlane will improve both delivery timelines and drive customer accountability
Recommendations to others considering the product:
Incredibly supportive and fast-paced delivery team with a great product knowledge
Easy to use Onboarding tool
What do you like best about the product?
Intuitive UI, client-centric, graphically beautiful and easy on the eyes. Very short start-up period, you are good to go in an hour or less basically. All of the people I have introduced to the tool have a very short learning period.
What do you dislike about the product?
A bit limited when compared to other core Project Management tools, in terms of workflows, and approvals. That is, however. I guess in line with this as a niche product.
What problems is the product solving and how is that benefiting you?
One of the main challenges of other project management tools is that they are tools that are designed for team use and can to some extent be shared with customers. This tool is purpose-built for collaboration across organizations, clients and teams.
User Friendly Application
What do you like best about the product?
The software is easy to use, fast, synced with your work mail and the best feature is the daily reminder or status sharing which also acts as to-do list for project managers.
What do you dislike about the product?
Nothing much to dislike, but a few features like sharing or storing minutes or syncing the client discussions with the mail or project will help project managers in long-duration projects.
What problems is the product solving and how is that benefiting you?
Rocketlane has helped me in monitoring my stakeholder activities, the scheduling of activities is also easy to use and sharing the project status with the client on daily basis.
Planning and execution of projects with greatly visibility / ownership for Customers
What do you like best about the product?
- Ownership of project items for customers
- Templates for managing different project needs
- Collaboration with external stakeholders
- Templates for managing different project needs
- Collaboration with external stakeholders
What do you dislike about the product?
- There's nothing I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
- Planning and executing customer onboarding projects
- Keeping customers aware of the progress, challenges and their dependencies
- Keeping customers aware of the progress, challenges and their dependencies
Supercharged our customer onboarding experience!
What do you like best about the product?
Ease of use, ability to create various project templates, possibility of completely custom projects
What do you dislike about the product?
no mobile or tab app yet, no integration with zoho desk yet
What problems is the product solving and how is that benefiting you?
Structure onboarding of customers using a professional plan instead of excel sheets, traceability of whats happening with onboardings.
Recommendations to others considering the product:
Go ahead without a doubt!
Rocket lane best fit for customer success
What do you like best about the product?
The visual impression of the product and user friendly.
What do you dislike about the product?
notifications visibility is quite complicated and difficult to get all the data's in project plans.
What problems is the product solving and how is that benefiting you?
It solves the managing of the customer success work in a single window.
Rocket lane Rocks!
What do you like best about the product?
Easy to use the platform. Love that the customer is very vocal in the platform.
What do you dislike about the product?
Notifications is not easily visible. That is the main point.
What problems is the product solving and how is that benefiting you?
Easy onboarding of customers
Recommendations to others considering the product:
Easy to use the platform
Amazing Product!
What do you like best about the product?
The best part about Rocketlane is it's UI/UX and Account visibility through the journey from onboarding to completion
What do you dislike about the product?
I didn't find anything to dislike about.
What problems is the product solving and how is that benefiting you?
It is helping us to track each and every status of each client!
Recommendations to others considering the product:
Try it! It's a grate tool!
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