Rocketlane
RocketlaneExternal reviews
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Rocketlane is a great PSA Tool
What do you like best about the product?
Easy to use.
Keeps my team organized.
Keeps my customers organized.
One central location for everything we need as a service delivery team.
Keeps my team organized.
Keeps my customers organized.
One central location for everything we need as a service delivery team.
What do you dislike about the product?
Reporting still needs a bit more work.
Also, we wish the CSAT scores you could filter by assignee.
Also, we wish the CSAT scores you could filter by assignee.
What problems is the product solving and how is that benefiting you?
Central onboarding tool for all customers.
Central location for all projects.
Managing all tasks/work/KPIs for our Service Delivery Team.
Central location for all projects.
Managing all tasks/work/KPIs for our Service Delivery Team.
The user interface is exceptionally intuitive and easy to navigate.
What do you like best about the product?
Rocketlane stands out for its intuitive interface and seamless collaboration features.
What do you dislike about the product?
There is nothing that I dislike about Rocketlane.
What problems is the product solving and how is that benefiting you?
Rocketlane helps me efficiently track my timesheets and provides a clear, detailed overview of my time distribution across tasks.
great way to log time, as a timesheet, by project or my timecard
What do you like best about the product?
clean UI that's easy to navigate, timesheet reminders, project breakdown, can create tasks for myself
What do you dislike about the product?
sometimes it's hard to find the right project.
What problems is the product solving and how is that benefiting you?
time tracking, easy to track time.
The best project management tool you can ever find
What do you like best about the product?
Customer Experience, Ease of use, Ease of integration with HubSpot, Love the customer facing panel
What do you dislike about the product?
There is nothing I dislike about Rocketlane particularly.
What problems is the product solving and how is that benefiting you?
The customers and Attentive.ai are on the same page while we deploy their requirements. This is a huge plus point.
Easy to use great to team
What do you like best about the product?
Resource Management is quite easy to use
What do you dislike about the product?
Capacity planning doubles up on PTO and holidays
What problems is the product solving and how is that benefiting you?
Primarly its a Resource management problem
One of the best Project Management tool
What do you like best about the product?
user friendly interface, Excellent customer support, great dashboards & APIs to integrate your inhouse software for data purposes & project creation.
What do you dislike about the product?
Did not find anything to dislike, One of the finest product. Although you might face a bit of latency issues while handling huge number of projects & filters, but that's an issue with every Cloud-based product
What problems is the product solving and how is that benefiting you?
Rocketlane gives us a great visibility on every project. we can customize dashboards for a holistic view & check the details in depth. great to keep track on project health, capacity planning for internal employees.
Great Platform, and easy to maintain and easy to analyze.
What do you like best about the product?
Easy to maintain track of tasks and timesheets.
What do you dislike about the product?
I dont see any dislikes as of now, its good and perfect.
What problems is the product solving and how is that benefiting you?
Easy to track of tasks assigned and managing timesheets with weekly approvals.
Helps me organise my projects
What do you like best about the product?
Having everything in one place.
Previously I had things here, there and everywhere, that is not needed with Rocketlane
Previously I had things here, there and everywhere, that is not needed with Rocketlane
What do you dislike about the product?
I think the New task creation is a little clunky, especially from an end-users point of view. I often see them add it to the list instead and I miss it from Project PLan like this as it is not associated with a column
What problems is the product solving and how is that benefiting you?
It helps give our clients visibility on the project without us having to manually update them, and it keeps everything one central place
Rocket lane is fantastic, very easy to mark attendance
What do you like best about the product?
Facilitates immediate collaboration among teams and clients, improving communication.
Provides insight into project advancement, enabling teams to effortlessly track milestones, deadlines, and the overall status of the project.
Provides insight into project advancement, enabling teams to effortlessly track milestones, deadlines, and the overall status of the project.
What do you dislike about the product?
Rocketlane's app is not compatible with mobile devices. lack of user behavior analytics or dashboard
What problems is the product solving and how is that benefiting you?
tracking tools that allow teams to monitor progress and identify bottlenecks,
Using it daily and it's clear to follow the tasks and requiremens
What do you like best about the product?
the Kanban board adds transparency to the requirements
What do you dislike about the product?
The fact that going through sub-tasks I can't easily go back to the main task/ cathegory
What problems is the product solving and how is that benefiting you?
Helps keeping track of the progress very well and the remaining steps to be completed
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