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Easy to use, great tool and great support
What do you like best about the product?
Rocketlane has been a great, easy-to-use tool with some great features. We had a good experience in the onboarding process as well and the team has been very supportive.
What do you dislike about the product?
Would be great to have some more inbuilt integrations with other platforms that are commonly used.
What problems is the product solving and how is that benefiting you?
- Primarily use Rocketlane for our customer onboarding process
- Also exploring Rocketlane for our internal onboardings
- Also exploring Rocketlane for our internal onboardings
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Joveo-Rocketlane feedback
What do you like best about the product?
The best thing about rocketlane is the sheer transparency it gives to our customers that we're implementing. Earlier our implementations use to be a black box for customers. However, Rocketlane really helped us with giving customers full visibility on the project/implementation plan.
Moreover, it's a great tool to maintain and measure internal implementation metrics
Moreover, it's a great tool to maintain and measure internal implementation metrics
What do you dislike about the product?
The platform has slow load times, but that's only om rare occasions
What problems is the product solving and how is that benefiting you?
- Provide transparency to customers on implementation tasks and timelines
- Assign ownership of tasks for internal stakeholders
- one stop shop for everything relating to implementation
- Assign ownership of tasks for internal stakeholders
- one stop shop for everything relating to implementation
Joveo <> Rocketlane
What do you like best about the product?
Firstly, it helps people who don't have a pen and paper to note to-dos. It helps automate and reminds us of tasks that need to be done on time. It has a simple UI and is not very complex to use as well.
What do you dislike about the product?
Dislike is a harsh word to use on a product that helps us every day. If there was something that I felt could have been better, it is maybe that the UI response rate is not the fastest, though manageable.
What problems is the product solving and how is that benefiting you?
One of the main benefits of Rocketlane is surely the fact that I don't have to mail customers on the smallest of things. The chat option on the task drawer helps a lot in getting small queries answered that too instantly sometimes.
A good onboarding platform with a lot potential
What do you like best about the product?
Rocketlane is straightforward to navigate and self-explaining. The user experience from the project-lead to the customer perspective is great.
What do you dislike about the product?
There are a few bugs here, and there that need some fixes.
What problems is the product solving and how is that benefiting you?
It´s effortless to create a new project plan and commit the customer to deadlines.
Onboarding Tool to directly collaborate with customers
What do you like best about the product?
I feel Rocketlane is great to really collaborate with the customer. I like the overview page where you see all relevant details e.g. blocked or late tasks and can therewith directly interact with the customer to make sure everything can be done in time.
What do you dislike about the product?
You can see it´s fairly new. Sometimes a few features that would help us even more.
What problems is the product solving and how is that benefiting you?
Making our onboardings transparent and easily accessible to customers.
Great tool for Onboarding Customers
What do you like best about the product?
Rocketlane is easy to use, the Onboarding experience is great and the team are always available to listen to product ideas and to help and guide.
From a customer point of view, the different views of project plans and the ability to communicate with our end customers via the platform is excellent.
Reporting is good too.
From a customer point of view, the different views of project plans and the ability to communicate with our end customers via the platform is excellent.
Reporting is good too.
What do you dislike about the product?
Right now, the only thing I can say I dislike is the lack of comprehensive survey capabilities at the end of a delivery. However, the team have listened to feedback and will consider this for their roadmap
What problems is the product solving and how is that benefiting you?
1 - Project delivery speed
2 - Visibility of activity across the Implementation Team
3 - Utilisation rate metrics of team members
2 - Visibility of activity across the Implementation Team
3 - Utilisation rate metrics of team members
Amazing Onboarding platform that makes the Implementation lifecycle easier
What do you like best about the product?
1) The best thing about Rocketlane is that it's easy to create Customer onboarding templates. I used to use and create multiple google sheets earlier. Rocketlane had made my life much simpler. Templates can be easily reused.
2) Collaborating with clients for Project plans - Easy to share a lot of collaterals and project plans using Rocketlane.
3) Tracking the amount of time I spend on each of my tasks - Easy to use and track.
4) Their amazing Customer service.
2) Collaborating with clients for Project plans - Easy to share a lot of collaterals and project plans using Rocketlane.
3) Tracking the amount of time I spend on each of my tasks - Easy to use and track.
4) Their amazing Customer service.
What do you dislike about the product?
Ease of usage can be improved a bit more.
What problems is the product solving and how is that benefiting you?
Project plan/ Collaboration with clients, time tracking.
A very useful collaborating tool creating synergy between teams and increasing overall efficiency
What do you like best about the product?
The overall project overview tab gives us a clear picture of the project status
What do you dislike about the product?
Nothing that comes to my mind immediately
What problems is the product solving and how is that benefiting you?
It provides much-needed synergy for the teams and increases the overall efficiency as it helps in quick collabration
User-friendly and real-time tool to fast track and manage activities
What do you like best about the product?
This tool helps us to keep our tasks short and simple and easy to track.
Real-time visibility of data and metrics seen. Way better and user friendly than other tools.
Real-time visibility of data and metrics seen. Way better and user friendly than other tools.
What do you dislike about the product?
Certain monotonous tasks needs to be resused or automated. Filters or settings should be copied.
What problems is the product solving and how is that benefiting you?
Micro-Management and speedy closure.
Greater visibility and timely intervention
Greater visibility and timely intervention
Recommendations to others considering the product:
One-stop place on the cloud to store and track your activities. Please give it a try.
One of the best PM tools I have used so far
What do you like best about the product?
The interface which is intuitive and easy to explain to the stakeholders. The project plan depictions as gnat and task lists are great.
What do you dislike about the product?
Took a while to get used to the platform, but once you get used to it, it is seamless.
What problems is the product solving and how is that benefiting you?
Project visibility across stakeholders was something that we lacked before and customers didn't have a Birdseye view of the project status which Rocketlane helped us solve.
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