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Managing your customer's Go Live with ease
What do you like best about the product?
The best thing about RL so far has been the customised life cycle stages that are relevant and accurate to what the customer actually goes through. This is very easy to track and update and gives clarity throughout the implementation journey of the customer.
What do you dislike about the product?
The most thing I dislike about RL is that I feel it is too slow to load the screens when we refresh or open in a new tab. But I already see a difference in the way it has improved over the last 1.5 yrs I have used the system.
What problems is the product solving and how is that benefiting you?
The most important problem this is solving for me is having an order or path set up in terms of stages to cover for a customer to successfully onboard. This allows me not to get side tracked and helps me focus on the current stage and plan accordingly to smoothly cover the next stage.
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CEO
What do you like best about the product?
Managing customers is easy, and our customers greatly appreciate the experience they have when they are onboarded through Rocketlane. We are able to provide complete clarity to our customers.
What do you dislike about the product?
At present we like the complete product and we are completely satisified using Rocketlane
What problems is the product solving and how is that benefiting you?
The major challenge we faced was managing our employees' timesheets, and Rocketlane provides a wonderful experience and a detailed overview of our project execution, effectively managing time sheets.
COO
What do you like best about the product?
Project plannning and team management. Also customer expectations and clarity on projects.
What do you dislike about the product?
Customers should not be able to change tasks in the onboarding template, only assign tasks to team members but not delete them or change the timeline.
What problems is the product solving and how is that benefiting you?
resources management and time management
Time Sheet page and realtime data sync
What do you like best about the product?
The timesheet submission and also project allocations are easy. To add on the UI is very userfriendly.
What do you dislike about the product?
Whenever i open 2 tabs parallely and if i update a project time allocation in a tab it doesn't get synced up in the parallel tab to get it synced i need to manually reload the page and i might end up lossing the timesheet filling data.
What problems is the product solving and how is that benefiting you?
Perviously we used to send the weekly updates manually on mails but now currently we are using rocketlane featurtes to onboard the client and send the weekly updates and project timelines from here only
Quick, easy and optimal organization
What do you like best about the product?
I absoulutley love how organized rocket lane allows me to input my data into the various catergoreys
What do you dislike about the product?
There is nothing at this time that i would like to report
What problems is the product solving and how is that benefiting you?
Time sheeet reporting
A wonderful and easy going application
What do you like best about the product?
The user freindly and simple user interface
What do you dislike about the product?
The applicarion has nothing negative that i have came across
What problems is the product solving and how is that benefiting you?
Keeping record of the activities and to ensure timely management
This is a great management system.
What do you like best about the product?
I love that I can display our colleague's schedules and the visual layout & customization in projects!
What do you dislike about the product?
I wish there were less bugs.But the customer service is great.
What problems is the product solving and how is that benefiting you?
Rocketlane is solving the problem of storing our company info in silos, we are now able to utilize integrations into the system that benefit our company's efficiency.
Project Management
What do you like best about the product?
Rocketlane is extremely easy to use, visually de-cluttered, and has everything that I need to manage my projects. It's always open in one of my tabs!
What do you dislike about the product?
It can be a tad slow sometimes, and I would like to see more innovation.
What problems is the product solving and how is that benefiting you?
Rocketlane helps keep everything in one place for me and my customers. They can see their next tasks, I can be reminded on where each customer is, and they can ask me questions about certain tasks or elements.
Smooth Project Management Tool
What do you like best about the product?
Rocketlane is easy-to-use, customisable project management tool. It allows us to keep track of our on-going onboardings and multiple teams can collaborate together on the interactive spaces. The chat features helps to resolve any queries faster with our clients leading to great satisfaction scores!
What do you dislike about the product?
Currently I am satisfied with the features of Rocketlane.
What problems is the product solving and how is that benefiting you?
Task management, resource management, project allocations, project timelines & mapping
Outstanding project planning
What do you like best about the product?
Rocketlane has been a breath of fresh air for our team and customers. Utilizing the full capabilites of time management reporting and project planning is easily accesible for all. The whole tool is engaging and has ensured that onboarding and consulting projects are delivered against time expectations. I look forward to working wiht Rocketlane for years to come.
What do you dislike about the product?
I can not find any fault with the system so far. A minor request would be for the icons to change for tasks that are pending and complete as these closely resemble each other. This is a very minor request.
What problems is the product solving and how is that benefiting you?
Customer onboarding timeframes with project planning along with consulting services.
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