Structured task tracking has improved timelines and enables faster daily collaboration
What is our primary use case?
Rocketlane's main use case for us is to track the project timelines for all of the projects we are working on.
I can provide an example of how we have been using Rocketlane to track project timelines. When we start a project, we need to conduct requirement gathering, task management, resource allocation, and various other activities. Once the requirement gathering phase is complete, we configure these elements in Rocketlane by adding task fields. We also create different drops, such as drop one, drop two, drop three, and drop four. We assign different tasks to each particular drop and then allocate those tasks to resources, providing a specific timeline for completion from a start date to an end date for all tasks.
A main use case involves how the team interacts with Rocketlane on a day-to-day basis. Whenever a task is assigned to a particular resource, that resource receives an email notifying them of the task assignment along with a deadline. Any additional documents required can be tagged to that particular business analyst or assigned person, allowing them to request help from others. Reminders are sent every day to the assignee to remind them that the task is pending, in progress, or requires completion.
What is most valuable?
Rocketlane's best feature is the ability to tag anyone, so the other person receives a reminder that they have been mentioned in the comment section, which allows them to connect with the assignee for any further clarifications. This is one of the best features Rocketlane offers. Tagging has helped my team because whenever a task is assigned to a particular person who may need doubts or clarifications from the developer or the assignee, they cannot always approach the person directly if they are in different locations. Tagging will notify the person immediately, allowing for clarification over a call or Teams, thereby helping in the fast resolution of tasks or clarifications.
Another best feature is the ability to configure numerous projects in Rocketlane with no limit on how many projects can be configured for tracking timelines and no restrictions on adding projects.
What needs improvement?
The area that needs improvement in Rocketlane is that it should be integrated with ChatGPT or different tools available in the market now. One of the main issues I face is that when I am assigned a particular task, I am unable to find which projects I am working on, especially if I am managing two to three projects. There should be a tab where I can see the projects I am working on and the tasks assigned to me, as this feature is currently missing.
Regarding user experience and integrations, I am satisfied with them and do not have any issues other than the ones I mentioned earlier that need improvement.
For how long have I used the solution?
I have been using Rocketlane for the last two years.
What do I think about the stability of the solution?
Rocketlane is stable in my experience.
What do I think about the scalability of the solution?
Rocketlane is highly scalable.
How are customer service and support?
Customer support for Rocketlane is good, and I do not have any negative feedback on that.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did not use any solution earlier and were using an internal solution only.
How was the initial setup?
We purchased Rocketlane through the AWS Marketplace.
What about the implementation team?
We use AWS for our private cloud deployment.
What was our ROI?
Since the implementation of Rocketlane for project tracking purposes, we have seen a positive ROI since its inception into the firm, making timeline tracking easier for us. We are able to meet project deadlines ahead of the given dates.
Approximately 5 to 10 percent of the timeline has been reduced, which we usually keep as buffer time. We are able to finish tasks ahead of that time period. For example, when a task must be completed in 100 hours, we were able to complete it within 90 hours, thereby saving 10 hours.
We have seen a return on investment with Rocketlane, with a time savings of approximately 5 to 10 percent of the project timeline in every project, which has improved productivity and allowed us to take on the next project implementation.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Rocketlane is good.
Which other solutions did I evaluate?
We evaluated Oracle's project management tool before choosing Rocketlane.
What other advice do I have?
If someone is looking for a low and reliable product, Rocketlane is one of the best products to go with. I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Awesome Project Management and Fast Support with Rocketlane
What do you like best about the product?
Awesome Project Management Features and nice collaboration with customers.
It was super easy to get going and the customer support solves every question in maximum 3 hours, typically less. I use rocketlane almost every day
What do you dislike about the product?
To be honest i dont have anything to dislike about rocketllane. Maybe you could say, that it is a bit pricey, but id does offer so many features.
What problems is the product solving and how is that benefiting you?
It is sollving the problem that our customers can onboard themselves into our own software.
Efficient Time Tracking with Seamless Project Integration
What do you like best about the product?
I use Rocketlane for weekly time tracking. It helps us track time spent on tasks and projects in an organized way, improving visibility into how team members allocate their time. Rocketlane makes it easier to manage work and plan by helping with project progress monitoring. The best thing is how easily it integrates time tracking with project tasks to log hours for any particular item. The switch from Tempo/Jira to Rocketlane was motivated by its efficient and simple workflow of projects integration with greater visibility. The initial setup was quick and flawless.
What do you dislike about the product?
Exporting the timesheets could be one thing that can be improved that way anyone could look back at their time logs in past.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us track time spent on tasks in an organized way, improving visibility and project progress monitoring. It integrates time tracking with project tasks effortlessly.
Rocketlane Review
What do you like best about the product?
Simple to use, easy to understand. We like that it is a one-stop shop for project management. We have been able to consolidate the use of multiple systems into just using rocketlane instead.
What do you dislike about the product?
Lots of bugs. I have many tickets open/submitted with Rocketlane.
I also heavily dislike the "apply to subtask" filter option in the List view on the project level. It makes things more confusing for the user, it does not make things simpler.
We also dislike that there is not a full admin audit log. You can export audit logs for projects, but as admins, we have no way of seeing an audit trail of, for example, who deleted a field, who created a custom field and when/time, who added a user to the system, who deactivated a user along with time and date etc.
What problems is the product solving and how is that benefiting you?
We use to have to use multiple systems, now we can rely on just Rocketlane. This saves our users time and helps overall company profitability. We also like the use of the customer portal, and easy project lists with the ability to create custom project lists and general task list views. We like that this is customizable.
The ability to log time directly in Rocketlane will also be a huge time saver.
Structured task tracking has improved delivery timelines and creates buffer for client enhancements
What is our primary use case?
Rocketlane is used to track project tasks that are under development or need to be developed, and primarily serves as a project management product. When implementing a solution like an LOS implementation for a client, different timelines and criteria are tagged, such as requirement gathering and particular tasks that need to be completed. These tasks are mapped in Rocketlane along with timelines for each task, including how much time each will take and completion estimates. When tasks are configured in Rocketlane, they are assigned to a particular SPOC based on requirements. The SPOC completes the development or task and provides updates once finished.
What is most valuable?
The best feature of Rocketlane is the ability to divide tasks into different categories: To Do, In Progress, Completed, or Need Revamp. These configurations stand out the most.
To Do tasks indicate those that need to be picked up for development or completion. In Progress represents tasks that are currently being worked on. Completed shows tasks that have been picked up and finished from beginning to end. Revamp indicates that a particular task needs to be completely modified.
The implementation of Rocketlane has significantly reduced project deadlines, allowing us to deliver projects on time and even ahead of schedule. For example, a project with a six-month timespan was delivered fifteen days early, and those fifteen days were kept as buffer time for any enhancements the clients wanted. This has positively impacted the organization.
What needs improvement?
I do not see a statistics or reporting part in Rocketlane that could be implemented. That is the only suggestion I can provide.
For how long have I used the solution?
Rocketlane has been used for the last three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Rocketlane is highly scalable.
How are customer service and support?
Customer service is pretty good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
No previous solutions were used before Rocketlane.
What was our ROI?
A return on investment has been seen. As mentioned earlier, projects are delivered ahead of timeline, and additional time is saved during that period. Additional revenue has also been generated.
What's my experience with pricing, setup cost, and licensing?
The setup cost is quite good and within market standard, actually lower compared to market standard. Setup cost and licensing are both pretty good, and the pricing is acceptable.
Which other solutions did I evaluate?
Before using Rocketlane, Microsoft Project Management Tool was evaluated, but it was quite high for the budget. Rocketlane was chosen because it is within budget and offers the same features.
What other advice do I have?
Rocketlane should be considered if the budget is low, as it is definitely worth going for. The overall review rating for this product is nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
A Solid Client Portal for Sharing Data with Customers
What do you like best about the product?
What I really like about Rocketlane is the scope of features it offers. It covers so much of the onboarding and implementation process in one place, which makes it easy to manage work without constantly switching tools.
What do you dislike about the product?
Templating properly can be a little tricky. It’s powerful and flexible, but that flexibility isn’t always obvious at first. You often have to get over a few hurdles and really understand how things are set up before it starts to feel easy and adaptable.
What problems is the product solving and how is that benefiting you?
For us, Rocketlane mainly solves the problem of displaying information to clients in a clear, centralized way through the client portal. It gives clients visibility into relevant data and progress without needing separate tools or constant updates, which makes communication simpler and more consistent.
Effortless Timesheet Tracking with Excellent Support
What do you like best about the product?
Timesheets is very easy to track, there is lots of automation possible and support respond quickly to issues. The detail you can add for each project makes it a tool worth using to track project progress as well as financials.
What do you dislike about the product?
Some integrations with common tools such as GSuite would be useful. This is not the ideal tool for large projects with many people as project management tool inside is not mature enough.
What problems is the product solving and how is that benefiting you?
Timetracking, project management, financial oversight are problems being solved by RocketLane.
Good application for customer success team
What do you like best about the product?
Rocketlane is easy to use and intuitive, so the team was able to adopt it quickly with minimal training. Implementation was smooth, and the onboarding support from the Rocketlane team was responsive and helpful. We use the platform frequently as part of our day-to-day onboarding and implementation activities. It offers the right number of features without feeling overwhelming, and integrations with other tools are straightforward, making it easy to fit into our existing tech stack.
What do you dislike about the product?
Some advanced configurations and reporting options have a learning curve, and a few features could be more intuitive for first-time users.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us manage customer onboarding by providing a structured workflow, a shared client portal, real-time visibility, and pre-built templates with defined stages, keeping everyone aligned and reducing onboarding delays.
Total transparency with all our clients in each project!
What do you like best about the product?
I was fascinated by the AI Fills feature. It’s saved me, so many times after long meetings—rather than spending extra hours writing notes, summaries, and follow-ups, the tool pulls out the key points and auto-generates everything into a template. Before, a one-hour meeting turned into an hour and a half of extra work. Now I just review what the AI generated, make a few tweaks, and I’m done. The promise of saving 10+ hours a week is something you can actually feel. I also love the variety of templates for everything—from onboarding and tracking to defining tasks with clear roles and deadlines. It really cuts down on mistakes and makes sure everyone knows exactly what to deliver and when.
What do you dislike about the product?
One issue is that reminder notifications don’t always specify which project or task they’re tied to. I’ve been deep into a project when a reminder pops up, and after opening it I realize it doesn’t say which project or task it belongs to. When you’re on multiple projects at once, that small detail can cause unnecessary confusion.
What problems is the product solving and how is that benefiting you?
With Rocketlane, everything changed regarding our projects. Instead of the usual story of spending days aligning info with the client after the kick-off, we had everything sorted the very same day. We used a ready-made onboarding template, assigned tasks automatically, and uploaded documents to the customer portal. What really made a difference was the AI Fills feature—right after the meeting, it generated the action items, requirements, and deadlines automatically. That speed was a huge relief: the client felt reassured seeing everything laid out so clearly, the team got aligned instantly, and we knew there’d be no follow-up errors hanging over us.
Amidst the chaos of the projects, Rocketlane brought us peace!
What do you like best about the product?
We didn’t realize that we needed Rocketlane until we tried it, but now I feel like I’ve found it. The intuitive interface design gave me confidence from the first click; I knew that any member of my team could use it with ease. We were able to eliminate repetitive and tedious tasks with the use of customizable templates, and gained a new perspective by centralizing all our deadlines, milestones, projects and financial data. We have been able to eliminate many emails and give everyone a real-time view of progress through the client portal. In a once chaotic place, it provided us with peace and clarity.
What do you dislike about the product?
There was a learning curve because not all workflows were clear, and we had to spend some time getting to know one other. It first slowed us down, but it wasn't a major issue.
What problems is the product solving and how is that benefiting you?
During the launch of a new system for an important customer, our meetings with Rocketlane were particularly revealing. There was a lot of work to be done between the development, support and training teams due to short notice. That would never have worked in the old days of email and spreadsheets. With Rocketlane, everyone was on the same page as to when and what to do, and I could monitor our progress almost in real time. The most interesting aspect was that the client requested a significant change in scope mid-project. Rocketlane allowed us to continue the project without derailing, adjusting the template and rescheduling the dates, which would normally mess up the whole plan. At the time, I thought, "Okay, this tool really makes a difference".
