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Great for analysis
What do you like best about the product?
The analysis is great, along with that the thing of having more features to personalise the use experience easily is good.
What do you dislike about the product?
Some times, some features take tech intervention to integrate causing some dealy in the begining, other wise it is good once everything is set up.
What problems is the product solving and how is that benefiting you?
We are trying to improve the funnel conversion rates through personalisation and retargetting, that is where Clevertap is helping us with personalised retargetting to improve the conversion rates. We were able to use the flows under the analytics section to understand the user behaviour, where in the users were hopping back and forth between the different pages to make the final decision, this insight we would not have been able to draw out with the visual representation of the journey.
Customer Journey Mapping Strategies For Retention
What do you like best about the product?
- Ease of Implementation
- Customer Segementation Paramters
- Good Customer Support
- Mapping Journeys and creating automation is much easier
- Customer Segementation Paramters
- Good Customer Support
- Mapping Journeys and creating automation is much easier
What do you dislike about the product?
- Initially for first time user a bit difficult but later it become easy
What problems is the product solving and how is that benefiting you?
Quick Mapping of their journey on website and utilizing it
Greatly amplified ease of mobile marketing!!
What do you like best about the product?
Detailed analytics of my customer journey. Helps greatly in planning my customer journey and mobile marketing. The team for customer support was ever ready to get on a call and clear doubts
What do you dislike about the product?
The features and dashboard can get overwhelming for a new user, but easy to learn as we use and integrate
What problems is the product solving and how is that benefiting you?
Clevertap is a great tool for streamlining mobile marketing by giving me detailed analytics on my customers and their journeys, which helps me plan my marketing journeys better
Great tool for Marketing & Analytics
What do you like best about the product?
1. Tool is bug free
2. Great support by Amey as my CSM
3. Email Onboarding was done as a brisk pace, Tejas ensured the email deliverability is high and it continues to be on good stead
4. Harshitha from the onboarding team really helped us in integrating the sdk to our website and helped in integrating other tools as well
5. Anoop helped us in kicking off whatsapp pretty smoothly
2. Great support by Amey as my CSM
3. Email Onboarding was done as a brisk pace, Tejas ensured the email deliverability is high and it continues to be on good stead
4. Harshitha from the onboarding team really helped us in integrating the sdk to our website and helped in integrating other tools as well
5. Anoop helped us in kicking off whatsapp pretty smoothly
What do you dislike about the product?
Onboarding takes a fair amount of time, but once onboarded, everything is smooth
What problems is the product solving and how is that benefiting you?
Great analytics to understand the user behaviour, demographics, journeys. Really helps us in identifying the right cohort to target.
"RELIABLE OPTIMUM ONLINE PRODUCT AND SERVICES ADVERTISING"
What do you like best about the product?
Improved and incredible online mobile E-Marketing optimisation campaign and ROI.
Sales analytics and optimisation.
Available and affordable.
Sales analytics and optimisation.
Available and affordable.
What do you dislike about the product?
It has nothing wrong since it meets all.
What problems is the product solving and how is that benefiting you?
Conducting superstitious and optimum online marketing analytics, digital products and services promotion, marketing and advertising.
Customer journey tracking and analysis.
Customer journey tracking and analysis.
'Talk about a Business Partner with Genius Capabilities!'
What do you like best about the product?
Am always amazed how CleverTap leverages on AI to cleverly engage, convince and convert leads. It wotks with market data, uses it to target with precision and success. Pure genius! Few other Apps can achieve what it does. A brilliant Solution to Have.
What do you dislike about the product?
Its just a Clever Business Partner with Business Intelligence that's a cut above the rest. Nothing but likes, likes, likes for this one!
What problems is the product solving and how is that benefiting you?
CleverTap has been making use of market and target analytics brilliantly using AI to then go tapping via personalized campaigns using push notifications, in-app community and so much more. Usually very successful, helping us reach roi faster.
Best Omni channel
What do you like best about the product?
Easily integrated with our app, They have multiple features like linked content
What do you dislike about the product?
Nothing.. It has been easy to use for all the CRM activity..
What problems is the product solving and how is that benefiting you?
It creates an end to end journey for the user through which we can target or retarget the user based on their intent and buying pattern..
Very easy and convenient CDP/CRM tool available in market right now.
What do you like best about the product?
The best part I like about Clevertap is Segmentation. Which helps us reach targeted customers easily.
What do you dislike about the product?
The only thing I don't like about Clevertap is CSV upload timing as takes decades to update profiles using the CSV upload feature.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us automate campaigns, segment analysis, trend charts, etc. Optimized user journeys with CT.
The best CLM software out there!
What do you like best about the product?
1. The best thing about clevertap is the constant innovations they do be it adding new features or improving the dashboard.
2. Clevertap university is always a plus. It helps to refer to it whenever you don't have an idea about something.
2. Clevertap university is always a plus. It helps to refer to it whenever you don't have an idea about something.
What do you dislike about the product?
There are not many downsides as of such in clevertap. Sometimes the dashboard is down due to outages but even that is on rare occasions.
What problems is the product solving and how is that benefiting you?
Clevertap is solving some big automation problems, because we send out a lot comms on live basis be it surge to the delivery executives or some referral comms, clevertap helps us automate these types of comms by using live behaviour events which is really helpful.
Clevertap is a go to tool for knowing customer behavior and engagment
What do you like best about the product?
SDKs are very easy to understand and implement. Customer support and team has been helpful for multiple of the issues.
What do you dislike about the product?
Cost and event name limitations led to rewrite of all the events leading to tech debt.
What problems is the product solving and how is that benefiting you?
Helping marketing team send notifications and doing analytics of user journey and funnel.
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