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Very effective but expensive and have scope of improvements
What do you like best about the product?
Effective Segmentations,
Insightful reports,
Journeys
Ability to create campaigns directly through reports
Scheduling
Insightful reports,
Journeys
Ability to create campaigns directly through reports
Scheduling
What do you dislike about the product?
Intent-based goals are yet to be developed the AI is weak.
Business POC and Accounts Manager support is weak; it often takes days to resolve a simple issue or reach them
The platform is rather expensive for a start-up, and every feature costs as an add-on, which one might get as a package on other automation platforms
Business POC and Accounts Manager support is weak; it often takes days to resolve a simple issue or reach them
The platform is rather expensive for a start-up, and every feature costs as an add-on, which one might get as a package on other automation platforms
What problems is the product solving and how is that benefiting you?
It gives me the ability to reach every segment of my target audience with the right kind of messaging separately.
Segment creation tool - Clevertap
What do you like best about the product?
We can create audience segments and use them for targeted advertising
What do you dislike about the product?
The UI needs a bit of improvements, other than that nothing else
What problems is the product solving and how is that benefiting you?
CleverTap is helping us create target audience segments for marketing
Clevertap is a really good tool for reaching out to users via different mediums
What do you like best about the product?
Clevertap has a really easy interface which helps to create campaigns easily.
What do you dislike about the product?
Segmentation at times is a bit difficult in case when the And/Or part comes to play to select a userbase
What problems is the product solving and how is that benefiting you?
Automation is a perfect thing that Clevertap provides, and through the Journey, there's significantly less manual work that needs to be done once the Journeys are set.
Clear, useful & fast data tool
What do you like best about the product?
It is quite simple & intuitive tool for all levels of data knowledge
What do you dislike about the product?
Sometimes it takes a longer time to process more complicated request
What problems is the product solving and how is that benefiting you?
We prepare customers reports based on CT
Makes Customer Retention and Engagement Easier
What do you like best about the product?
Smart Segmentation
Customer Journey Builder
Dashboarding
Proper Analytics
Intelligent RFM Models
Customer Journey Builder
Dashboarding
Proper Analytics
Intelligent RFM Models
What do you dislike about the product?
Sometime its takes more time than usual to load data/processing larger data
What problems is the product solving and how is that benefiting you?
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Churn Management
Communication Management
Community Management
Content Syndication
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Reliable product and user behavior analytics
What do you like best about the product?
CleverTap is easy to integrate into your product
Offers excellent support in the product and also a standby dedicated account manager
The product is easy to use for users of all levels
The pricing is very affordable for growing businesses and startups
Offers excellent support in the product and also a standby dedicated account manager
The product is easy to use for users of all levels
The pricing is very affordable for growing businesses and startups
What do you dislike about the product?
Clevertap can be intimidating for new users due to the nature of analyzing events but is easy once they adopt
Clevertap visualizations need to be improved to match what other providers offer, i.e., more aesthetic to the eyes
Clevertap visualizations need to be improved to match what other providers offer, i.e., more aesthetic to the eyes
What problems is the product solving and how is that benefiting you?
CleverTap provides product analytics that point to the customer friction in our product
It gives us daily analytics of product usage
It offers us in-app push notifications/messages as well as email campaigns
Automated user journeys for user engagement and retention
It gives us daily analytics of product usage
It offers us in-app push notifications/messages as well as email campaigns
Automated user journeys for user engagement and retention
Good and improving tool for customer engagement
What do you like best about the product?
CleverTap is a great entry-level customer engagement platform. It offers everything we need in terms of features and functionality and the customer support is very strong.
What do you dislike about the product?
It's got a bit of a learning curve. Sometimes the web dashboard is a bit slow and clunky.
What problems is the product solving and how is that benefiting you?
Clevertap gives us a customer engagement tool that we use to send push notifications and emails both for transactional and campaign-style messaging. This initiative is used to drive up engagement and retention.
Clevertap a powerful tool
What do you like best about the product?
Clevertap is a very powerful tool that provides engagement on top of analytics. It helps you make good product decisions and ensures to generate product-led growth for your team. Easy to use and creates a high impact for your customer.
What do you dislike about the product?
For non-technical person, integration can be tough
What problems is the product solving and how is that benefiting you?
Engagement use case
Metrics improvement
Metrics improvement
Terrific Tool: Analytics, Iterate, Build, Repeat = CleverTap = ❤️
What do you like best about the product?
Great tool for building a consumer product. Strong analytics & statistics tools pinpoint the impact right from day 0.
Provides a transparent opportunity to re-iterate & make better the best.
Easy to use interface.
Campaign Management becomes a very handy tool.
Funnels are a great way to understand the impact, cleverTap shows it well.
When you can understand the consumer journey, this opens to door to solving real problems with feasible solutions.
Enables targeting a segment of users, hence opening channels for personalization.
Provides a transparent opportunity to re-iterate & make better the best.
Easy to use interface.
Campaign Management becomes a very handy tool.
Funnels are a great way to understand the impact, cleverTap shows it well.
When you can understand the consumer journey, this opens to door to solving real problems with feasible solutions.
Enables targeting a segment of users, hence opening channels for personalization.
What do you dislike about the product?
Few time seems a bit slow to respond. The Year 2022 it is, dev-tooling/marketing/product-tools spaces are on next level now a days.
Documentation could have been better. Noticed the beta version of the documentation, looks great.
Initial setups are always tricky.
Documentation could have been better. Noticed the beta version of the documentation, looks great.
Initial setups are always tricky.
What problems is the product solving and how is that benefiting you?
Business analytics & statistics, funnels help to understand the current impact and build better.
Campaign management & personalized targetting of users.
Personalization = Personalized push notifications = Conversions.
Campaign management & personalized targetting of users.
Personalization = Personalized push notifications = Conversions.
The tool is very user friendly, however some of the key features such as sms.
What do you like best about the product?
The best feature that i like in CT is the live dashboards which help us to modify or improve the journeys.
What do you dislike about the product?
As mentioned above sms click rates is the option which should have been added in CT which would help in optimizing campaigns
What problems is the product solving and how is that benefiting you?
We have received some of the push templates which we foresee to help us in terms of reaching out to our customers.
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