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The right tool for good retention rate
What do you like best about the product?
It is an amazing tool as it helps us draft and send good emails to users, understand the churn rate and minimize it, and convert it to gain maximum retention. This tool makes it very easy and supportive for me to work on this and achieve results. Easy to install and use.
What do you dislike about the product?
CleverTap pricing can be cut down to a more reasonable rate, apart from that, the new features are really amazing. No complaints — it's a great tool
What problems is the product solving and how is that benefiting you?
his helps me understand user behavior, and accordingly, we work to improve our product. Customer mapping helps us increase our retention rate more effectively.
AI Features of Clevertap is amazing
What do you like best about the product?
In the fast-paced world of digital marketing, finding a platform that effortlessly combines user engagement, analytics, and automation can feel like chasing a mythical creature. Enter CleverTap – a robust solution that brings all these elements together in one unified platform.
What do you dislike about the product?
CleverTap's pricing structure, particularly for small businesses. One review highlighted that the cost can be high for smaller companies, making it a less viable option for those with limited budgets.
What problems is the product solving and how is that benefiting you?
By integrating data from various sources into a single platform, CleverTap provides a comprehensive view of each customer. This unified profile enables businesses to understand user behavior more effectively and tailor their marketing strategies accordingly.
Most expensive way to analyse product
What do you like best about the product?
Clevertap is very structured. The way it captures the information is very organised and is easy to look for data.
What do you dislike about the product?
It is very expensive.
Doesn’t store data over an year.
Doesn’t store data over an year.
What problems is the product solving and how is that benefiting you?
Clevertap lets me record user level data in terms of events and properties.
Easy to create segments and create and push campaigns for them.
Easy to create segments and create and push campaigns for them.
Our Growth Journey – CleverTap Truly Delivers
What do you like best about the product?
CleverTap has been a true growth partner for us. It helped us deeply understand our users and create meaningful, personalized experiences at scale. From onboarding to re-engagement, the journey builder made it easy to connect with the right users at the right time.
What do you dislike about the product?
Even though it's packed with amazing tools for understanding your customers and getting them to stick around, it can feel pretty overwhelming to actually dive in and use everything it offers.
What problems is the product solving and how is that benefiting you?
Here are a few more quick ways CleverTap helps you perfect that customer journey:
Segments and Personalizes Messages: It helps you group similar customers together (like "new users who abandoned a cart") and then send them specifically messages that truly resonate. No more one-size-fits-all emails!
Predicts Future Behavior: CleverTap uses AI to actually guess what your customers might do next. This means you can proactively engage them before they even think about leaving, or nudge them towards a purchase you know they're likely to make.
A/B Tests Every Step: You can easily test different versions of your messages or journey paths to see what works best. This takes the guesswork out of optimizing and ensures you're always improving the customer experience.
Segments and Personalizes Messages: It helps you group similar customers together (like "new users who abandoned a cart") and then send them specifically messages that truly resonate. No more one-size-fits-all emails!
Predicts Future Behavior: CleverTap uses AI to actually guess what your customers might do next. This means you can proactively engage them before they even think about leaving, or nudge them towards a purchase you know they're likely to make.
A/B Tests Every Step: You can easily test different versions of your messages or journey paths to see what works best. This takes the guesswork out of optimizing and ensures you're always improving the customer experience.
What I like and dislike about CleverTap
What do you like best about the product?
The platform really helps in data analysis of the customers. The support team is great and their assistance is amazing.
What do you dislike about the product?
The user interface, while feature-rich, can feel a bit overwhelming at times—especially for new users or those who aren’t as technically inclined. There’s a learning curve to fully understanding and leveraging all the platform’s capabilities. Also, the documentation, though extensive, sometimes lacks clarity or real-world examples, which would make onboarding and implementation smoother.
What problems is the product solving and how is that benefiting you?
The data analysis helps in catering to our target audience.
Best Omni Channel Experience
What do you like best about the product?
Easier integration with good customer support
What do you dislike about the product?
Third Party Integration is a mess, along with newer features take a long time to have native integration
What problems is the product solving and how is that benefiting you?
Omni channel platform for marketing & below the line marketing channels
Great platform for Targeted Marketing
What do you like best about the product?
I really like how easy CleverTap makes it to send push notifications both for our app and on the web—as well as targeted emails. The platform helps us reach the right users without much hassle, and we've seen better engagement since using it
What do you dislike about the product?
Sometimes the dashboard feels a bit overwhelming, especially for new users. It has a lot of powerful features, but it can take some time to figure out where everything is and how to use it effectively.
What problems is the product solving and how is that benefiting you?
CleverTap helps us engage users more effectively through timely push notifications and personalized emails. It solves the problem of reaching the right audience at the right moment, which has helped us improve retention and drive more conversions without needing to build complex systems ourselves.
CleverTap: The Secret to Our Engagement Success.
What do you like best about the product?
I have been using CleverTap for several months now, and it's been a game-changer for our user engagement strategy. The platform is incredibly intuitive and powerful — from real-time analytics to personalized push notifications, it covers all our needs. The segmentation features allow us to target users with precision, and the automation workflows have saved us a ton of time. Their customer support is responsive and helpful, always ready to guide us through new features or troubleshoot any issues. Overall, CleverTap has significantly improved our retention and conversion rates. Highly recommended for any business looking to scale their user engagement!
What do you dislike about the product?
The learning curve is steeper than expected, and some settings or workflows could be more intuitive.
What problems is the product solving and how is that benefiting you?
Low User Engagement
→ With personalized push notifications, emails, and in-app messages, CleverTap helps re-engage inactive users and boost retention.
Poor Campaign Targeting
→ CleverTap’s advanced user segmentation allows you to target users based on behavior, demographics, and lifecycle stage — improving campaign effectiveness.
→ With personalized push notifications, emails, and in-app messages, CleverTap helps re-engage inactive users and boost retention.
Poor Campaign Targeting
→ CleverTap’s advanced user segmentation allows you to target users based on behavior, demographics, and lifecycle stage — improving campaign effectiveness.
Experience is great with the CleverTap
What do you like best about the product?
What I like best about CleverTap is how it makes connecting with customers feel less like a guessing game and more like a smooth conversation. It’s super smart at understanding what users want, sending the right message at the right time, and helping businesses grow without all the hassle. Basically, it’s like having a marketing genius on your team who never sleeps
What do you dislike about the product?
Honestly, if I’m being real, CleverTap can be pretty overwhelming at the start — it’s like they just throw you into this massive, complicated pool without much of a lifeguard. There’s so much going on, so many features, and at first, you’re just fumbling around trying to figure out what’s what. I won’t lie, I definitely felt lost more than once, like wandering in a maze with no clue where the exit was. But once you spend some time with it, things start clicking, and it gets way easier to handle. Then it’s smooth sailing... well, mostly!
What problems is the product solving and how is that benefiting you?
CleverTap is solving our hassle of managing notifications by acting like a smart marketing manager who never takes a coffee break. Instead of juggling endless messages and guessing what works, it handles all the timing and targeting for us, making sure the right notifications reach the right people at the right moment. This means less stress, more focus, and marketing that actually gets results—without us having to micromanage every single ping. Talk about a lifesaver!
One of the Best Platforms for Boosting User Engagement in Your Business
What do you like best about the product?
As a mobile application developer and user activity analyst at AllEvents, I can confidently say that CleverTap is one of the best solutions for user engagement and business growth. The push notification and analytics features are my favorites.
Using CleverTap, I was able to implement feature-rich push notifications within my application. I could easily add custom sounds, icons, deep links, and more. CleverTap also provides well-prepared documentation that explains the entire integration process, which made my job unbelievably easy. The CleverTap dashboard for sending notifications is clean, minimal, and aesthetically pleasing with a soothing light theme. It’s very easy for us to send and schedule notifications targeting individual users or groups of users with specific interests. There are tons of options we can include in a notification, such as custom icons, sounds, deep link URLs, images, texts, and more.
My second favorite feature is the analytics. Integrating it into the app was also straightforward, thanks to CleverTap's excellent documentation. CleverTap enabled me to effortlessly track all user activities within the application. I could also view graphs showing user engagement for each feature in the app. The dashboard and overall user experience are perfect.
Additionally, if we ever have any questions or run into issues, CleverTap’s customer support is outstanding. Since implementing CleverTap, the frequency of users engaging with our app has increased by around 50%, thanks to push notifications and our ability to evaluate the data provided by CleverTap analytics.
Using CleverTap, I was able to implement feature-rich push notifications within my application. I could easily add custom sounds, icons, deep links, and more. CleverTap also provides well-prepared documentation that explains the entire integration process, which made my job unbelievably easy. The CleverTap dashboard for sending notifications is clean, minimal, and aesthetically pleasing with a soothing light theme. It’s very easy for us to send and schedule notifications targeting individual users or groups of users with specific interests. There are tons of options we can include in a notification, such as custom icons, sounds, deep link URLs, images, texts, and more.
My second favorite feature is the analytics. Integrating it into the app was also straightforward, thanks to CleverTap's excellent documentation. CleverTap enabled me to effortlessly track all user activities within the application. I could also view graphs showing user engagement for each feature in the app. The dashboard and overall user experience are perfect.
Additionally, if we ever have any questions or run into issues, CleverTap’s customer support is outstanding. Since implementing CleverTap, the frequency of users engaging with our app has increased by around 50%, thanks to push notifications and our ability to evaluate the data provided by CleverTap analytics.
What do you dislike about the product?
When I try to send notifications to users, I occasionally encounter an error called "Chrome: failed." This minor issue has cost me valuable time.
Additionally, when attempting to send a notification targeting a single user, I see multiple "Send Push" options in the table, but only one of them actually works. This can be confusing and inefficient.
Additionally, when attempting to send a notification targeting a single user, I see multiple "Send Push" options in the table, but only one of them actually works. This can be confusing and inefficient.
What problems is the product solving and how is that benefiting you?
CleverTap is solving key problems like user engagement, retention, and behavior tracking and all in one platform.
For us at AllEvents, it’s been a game-changer. We can easily send personalized push notifications, re-engage users, and make data-driven decisions with the help of their powerful analytics.
The clean dashboard, smart segmentation, and excellent support make it an essential tool in our growth strategy.
We always want out users of AllEvents engaged with best Events and happenings curated for them. For making this all possible, Clevertap is the best finding of ours.
For us at AllEvents, it’s been a game-changer. We can easily send personalized push notifications, re-engage users, and make data-driven decisions with the help of their powerful analytics.
The clean dashboard, smart segmentation, and excellent support make it an essential tool in our growth strategy.
We always want out users of AllEvents engaged with best Events and happenings curated for them. For making this all possible, Clevertap is the best finding of ours.
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