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It is intuitive, insightful and easy to use.
What do you like best about the product?
Upsides of using CleverTap:
1. It is very easy to use. The user experience is quite nice.
2. The UI is clean.
3. Integrations and insights are quite useful in helping me plan campaigns.
1. It is very easy to use. The user experience is quite nice.
2. The UI is clean.
3. Integrations and insights are quite useful in helping me plan campaigns.
What do you dislike about the product?
Dislike:
1. If the amount of data is high, the processing is really slow.
2. The campaign flow creation gets daunting at times.
3. User Management module can be improved to allow access to multiple dashboard under same business accounts.
1. If the amount of data is high, the processing is really slow.
2. The campaign flow creation gets daunting at times.
3. User Management module can be improved to allow access to multiple dashboard under same business accounts.
What problems is the product solving and how is that benefiting you?
1. it is solving campaign management and remarketing complexities for me.
2. It is also useful in tracking consumer behaviour.
3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.
2. It is also useful in tracking consumer behaviour.
3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.
The go-to app for addressing your customers' needs
What do you like best about the product?
I like how CleverTap has a feature for any idea you may have. As a UX Researcher, I frequently use their Campaigns and Notifications feature to reach out to our users.
What do you dislike about the product?
I only have minor downsides so far. I had little challenges when CleverTap updated its UI. Nonetheless, it was easy to search its documentation for the answers.
What problems is the product solving and how is that benefiting you?
Experimentation, sending notifications, and running campaigns. It has been highly advantageous to see how our campaigns perform and we can immediately tweak them based on its instant insights and analytics.
downloading files, & the options given format is user friendly
What do you like best about the product?
Downloading the reports and graphical representation views are the most important thing
What do you dislike about the product?
date selection in the older version is little irritating.
What problems is the product solving and how is that benefiting you?
we often download the reports for particular dates, if you make it change then that is very useful to us.
Excellent Services
What do you like best about the product?
The Segmentation of the Users on the basis of events and geographical areas, It really helping us in sending push notification to right audience.
What do you dislike about the product?
For the Development side, The clevertap has no ability to send an array of events at once. Which is missing
What problems is the product solving and how is that benefiting you?
We are sending push notifications to user segmentations which we made based on the interaction with our app.
Go to platform to find out events consumed by users.
What do you like best about the product?
It's very convenient for me to find out target users and issues of our product because of the brilliant way of capturing events and on top of that the team assignment. Happy user for the last two years.
What do you dislike about the product?
some times the number can be very big to filter out users in a short span of a minute.
What problems is the product solving and how is that benefiting you?
It helps me to see what our users have witnessed while using our app.
The best mobile marketing and Customer lifecycle software there is in the market
What do you like best about the product?
I like the ease with which you can learn
What do you dislike about the product?
Not a big fan of the new interface unfortunately
What problems is the product solving and how is that benefiting you?
Helps generate inactive users on the go. This saves a lot of our time since ours is a gaming platform.
Campaign Optimization and User Behavioral Analytics Tool
What do you like best about the product?
CleverTap ease campaign optimization by sending personalized emails.
Test variations of complicated logic via dashboard.
Test variations of complicated logic via dashboard.
What do you dislike about the product?
Need I say anything really - I face zero issues while using this solution.
What problems is the product solving and how is that benefiting you?
Coordinate omnichannel campaigns based on user location and behavior.
Creating campaigns and journeys to each user with the help of data analysis and predictive machine learning.
Creating campaigns and journeys to each user with the help of data analysis and predictive machine learning.
It got all the must-have features of a customer engagement platform
What do you like best about the product?
Deploy interactive walkthroughs to help users achieve a particular goal
Use of visual tools like co-browsing to collaborate with customers in real time
Integrates my other tools to manage conversions effectively
Capabilities to streamline communication with our clients
Use of visual tools like co-browsing to collaborate with customers in real time
Integrates my other tools to manage conversions effectively
Capabilities to streamline communication with our clients
What do you dislike about the product?
It has the main features that every customer engagement platform needs and there is nothing lacking
What problems is the product solving and how is that benefiting you?
Constructively engaging users at multiple touchpoints
Automated lead qualification
It helps close sales instantly, which increases saless funnel velocity
Automated lead qualification
It helps close sales instantly, which increases saless funnel velocity
Recommendations to others considering the product:
A customer engagement platform is very important towards delivering better customer experience (CX)
Great UI for any user
What do you like best about the product?
The CleverTap SDK starts recording an event whenever a push notification sent via CleverTap is delivered to the user's device. The admin has the right to approve or reject campaigns created in the Creator role
What do you dislike about the product?
Provides three standard system roles (Admin, Creator & Member) which cannot be edited
What problems is the product solving and how is that benefiting you?
Create engagements
View analytics, including campaign performance
Segment and engage users in real time across mobilr, web and in-app
Collect rich first-party data and activity trends
View analytics, including campaign performance
Segment and engage users in real time across mobilr, web and in-app
Collect rich first-party data and activity trends
Recommendations to others considering the product:
Infrastructure built to give you the power of real-time first-party user data
Powerful and comprehensive tool for user engagement.
What do you like best about the product?
Clevertap has a very clean and simple to use user interface. Excellent technical support and their technical documentation is very thorough. Using clevertap we are able to track user Analytics, campaigns performance and daily activities very effectively.
What do you dislike about the product?
Clevertap performance has been amazing in all it's feature .We have not experienced any downtime .It's perfect for us.
What problems is the product solving and how is that benefiting you?
Clevertap application requires very minimal training for users to use. Thy have a well organized technical team and aslo their technical documentation is very thorough. It's pricing is aslo very reasonable.
Recommendations to others considering the product:
Clevertap application has been running very smoothly in our organizations. We are able to get technical support instantly. Their pricing structure is very reasonable.
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