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Powerful and rich digital tentacles tool
What do you like best about the product?
They placed the dashboard front and back on the Analytics Workflow page where I can easily create my dashboards
What do you dislike about the product?
Aprt from the installation of the platform presented a challenge I did not find any fault with the solution
What problems is the product solving and how is that benefiting you?
Actionable information and analysis from the customer data
Strictly use of exact metrics for all our analytics, segmentation and engagement offerings
Strictly use of exact metrics for all our analytics, segmentation and engagement offerings
Recommendations to others considering the product:
It has a high adoption rate in companies because of its transparency
The essential tool for marketing and better customer relationships.
What do you like best about the product?
Reports, analytics and insights provide greater engagement and user engagement. One of the things we like most about CleverTap is that the tool provides real-time information and gives us the ability to make business decisions more accurately and quickly, generating greater engagement in marketing campaigns created for our clients. Campaigns have become more efficient and differentiated and can be carried out from any mobile device.
What do you dislike about the product?
It didn't bring any negative impact and there were no complaints and occurrence of bugs and problems in CleverTap.
What problems is the product solving and how is that benefiting you?
CleverTap is at the heart of our IT and marketing management to maintain differentiated and close relationships with our customers. We manage the tool for general users to create marketing campaigns, advertisements, and forms with CleverTap's Intelligent Mobile Marketing platform using mobile devices. Everything has worked very well, optimizing work routines, generating more financial income and more publicity from the media.
A happy user
What do you like best about the product?
The process of creating journeys is through a drag and drop functionality thag is very intuitive for the user
What do you dislike about the product?
Of course, I would need to customize the messages and put it in the right context
What problems is the product solving and how is that benefiting you?
Understand web users better with demographic data, transcation history and campaign visits
Recommendations to others considering the product:
It is one of the fastest user analytics platforms out there
It is very simple to use once you get the hang of it
What do you like best about the product?
Very user-friendly interface with powerful tools and functionalities
The visual format makes the metrics easy to understand at a single glance
Data is categorized into user-centric and event-centric data
The visual format makes the metrics easy to understand at a single glance
Data is categorized into user-centric and event-centric data
What do you dislike about the product?
You don't need to employ SQL to use the platform and you can scale up with no pre-computation
What problems is the product solving and how is that benefiting you?
Personalized notifications and campaigns that the user performing specific events can trigger.
Engaging customers through web, mobile and socia media
Reaching a customer at the right time
Engaging customers through web, mobile and socia media
Reaching a customer at the right time
Recommendations to others considering the product:
The platform is a great tool of you are looking for an overview of your analytics in a visual format
Most useful behavioral analytics and customer engagement tool
What do you like best about the product?
We create targeted campaigns for specific segments, analyze campaign performance and take marketing decisions based on the engagement data.
Best features include:
Multi-platform engagement
Funnel Data
Marketing automation options
Best features include:
Multi-platform engagement
Funnel Data
Marketing automation options
What do you dislike about the product?
Nothing as such. It is an amazing business tool
What problems is the product solving and how is that benefiting you?
We use CleverTap to test analytic events and push notifications for our business platforms. We can easily replicate the notifications and events in the Test environment and the prod links. It is a great tool for our business team as they can set multiple notification campaigns for their preferred target audience. They even use it to analyze the trends amongst the users and taking informed decisions based on the data available. A great tool to have in your kitty as a software engineer, very easy to use and learn.
CleverTap in this day and age is enough
What do you like best about the product?
The dashboard lets me segment users into cohorts
CleverTap uses SDKs and APIs that lets me track users and their actions across platforms
CleverTap uses AI and ML to analyze its real-time data and provide insights
CleverTap uses SDKs and APIs that lets me track users and their actions across platforms
CleverTap uses AI and ML to analyze its real-time data and provide insights
What do you dislike about the product?
The marketer need to create a report in the CleverTap dashboard to measure the campaign's impact
What problems is the product solving and how is that benefiting you?
CleverTap interface processes complex queries and provides us with real-time data for analysis.
CleverTap automatically creates user-profiles and lets us dive deep into their properties
CleverTap automatically creates user-profiles and lets us dive deep into their properties
Recommendations to others considering the product:
CleverTap has a few things that will help you optimize retention and rate and decimate customer churn rates
CleverTap review
What do you like best about the product?
Segment-based breakdown of all our campaign performance
The journeys we have created are either based on past in-app behavior or based on real-time actions performed by users
The journeys we have created are either based on past in-app behavior or based on real-time actions performed by users
What do you dislike about the product?
CleverTap is compatible with multiple languages and our app is also available in multiple languages
What problems is the product solving and how is that benefiting you?
If a user doesn't open an email, we use CleverTap to send a push notification.
We optimize the content, timing, and reach of our messages
We optimize the content, timing, and reach of our messages
Recommendations to others considering the product:
I recommend this solution to other users
Involved in everything we do in terms of customer interactions
What do you like best about the product?
We rely on automated segmentation to create user groups based on demographics; recency, and frequency of usage. Features like unified user profiles help create customized campaigns that resonate more effectively with users
What do you dislike about the product?
Improved visuals on how users are navigating our website so that we can fine-tune our products
What problems is the product solving and how is that benefiting you?
We have managed to exceed every monthly adoption goal
Recommendations to others considering the product:
It's great in driving product adoption
The Guru of Multi-channel Campaigns
What do you like best about the product?
It is a platform that gives me real-time market intelligence, is value for money definitely!
What do you dislike about the product?
What I dislike is it having too much focus on mobile applications.
What problems is the product solving and how is that benefiting you?
It provides real-time Analytics and insights, and so it's very useful in our omnichannel marketing.
Recommendations to others considering the product:
It s an outstanding real-time customer engagement solution and a great tool for mobile reach.
Great product. Best marketing automation & retention platform
What do you like best about the product?
1. Stability of the platform
2. Powerful segmentation engine
2. Powerful segmentation engine
What do you dislike about the product?
1. Little costly as compared to its competitors
What problems is the product solving and how is that benefiting you?
1. How to retain your existing customer & increase the Customer lifetime value
2. Target relevant users by sending them a contextual message via multiple channels like mobile push notifications, In-App notifications, WhatsApp, Email , SMS
CleverTaps help in reducing churn & increasing the customer lifetime value.
2. Target relevant users by sending them a contextual message via multiple channels like mobile push notifications, In-App notifications, WhatsApp, Email , SMS
CleverTaps help in reducing churn & increasing the customer lifetime value.
Recommendations to others considering the product:
1. Best marketing automation platform in the market
2. Great support & customer success team
2. Great support & customer success team
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