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Best Analytics Tool
What do you like best about the product?
this is an amazing product that brings analytics with marketing capabilities
What do you dislike about the product?
Only thing i don't like about CT is the support provided by them, it can be more efficient
What problems is the product solving and how is that benefiting you?
we are using it to improve our product, build engagement journeys in the app
Great for campaigns
What do you like best about the product?
Love the campaigns modules, they are very easy to create the different types of campaigns and flexible to customize.
What do you dislike about the product?
I think the analytics modules can be improved, the chart types are very limitated and the boards aren´t dimanic (you can´t change dates inside a dashboard).
What problems is the product solving and how is that benefiting you?
- User engagement
- Taking desitions based on data
- Taking desitions based on data
Good flow of presentation and info shared
What do you like best about the product?
Great information shared. Very Good speakers and real cases studies. PDFs are handy to follow up and a tool to apply in our companies what we learned.
What do you dislike about the product?
Maybe it was a little long. At some presentations, I lost attention.
What problems is the product solving and how is that benefiting you?
We understand the first steps and what we can delay to the next stage in our process to improve growth and retention. Sometimes we want to do everything at the sametime. Focus, plan, test, and deliver.
Marketing Automation / Analytics
What do you like best about the product?
Data-driven processes can be created- a unique messaging for the relevant customer segment
What do you dislike about the product?
All the communication channels are not included, such as Chatbot, Business Messaging
What problems is the product solving and how is that benefiting you?
Focussed campaigns and ROI from those campaigns
One stop MarTech solution!
What do you like best about the product?
Omni-channel engagement models, performance and analytics around push notifications, prompt and dedicated support.
What do you dislike about the product?
Dependence on developers for regular updates and integrations. Journeys not serving a couple of edge cases. Unclear communication in certain actions that requires industry-wide standardization.
What problems is the product solving and how is that benefiting you?
Product growth initiatives and analytics are being tackled using Clevertap, the benefits of using Clevertap are many but to state a few: it is a state of the art product and has been well-thought of which being developed, the measures for communication delivery are amazing thus ensuring best delivery rates in the market, easy to integrate with other SaaS products and tools, great work on the UI/UX front making the usability and adoption easy.
Helping us to take our customer engagement to next level
What do you like best about the product?
Journeys and Cohorts are the best. Journeys also enable us to define the goals and thus allowing us to measure the journey success
What do you dislike about the product?
Some of the features need a multi-step process and with no easy way to return back and forth. I understand that this is currently a work in progress. Looking forward to see the revamp in upcoming releases
What problems is the product solving and how is that benefiting you?
We can clearly understand the cohorts, dropouts. Over the last few months, custom events along with system events enabled us to customer behavior and tweak our apps accordingly
Great Engagement and Retention tool
What do you like best about the product?
Having Used other Marketing Automation tools earlier, what Clevertap brings to the table is something beyond usual. Right from Integration to usage, the interface brings great value
What do you dislike about the product?
There are few challenges with respect to Events and container storage and their estimates. Journey builder is easy but at times confusing, takes a lot to make the team understand to use clevertap to its optimum level. API delivery and SDK updates could have been smoother, ideally a process which ensures product side integrations with ease can be a win win
What problems is the product solving and how is that benefiting you?
Engagement - We could almost double our engagements with Clevertap through its Omnichannel capabilities
Retention - Identifying stages of the customers has been easier now and sending them the most relevant communication
Retention - Identifying stages of the customers has been easier now and sending them the most relevant communication
We have manage your marketing campaigns to improve CTR through CleverTap
What do you like best about the product?
Segmentation,
New Push templates and webhook support
New Push templates and webhook support
What do you dislike about the product?
Delivery, Profile Merging issue and campaign stats format
What problems is the product solving and how is that benefiting you?
We are currently doing user onboarding, cross-selling journeys with cleverTap & in the future, we aim to control all offer related things with cleverTap
best analytic and marketing tool
What do you like best about the product?
user activity features, which involes a whole overview of whats user is doing inside the platform & where user should be target
What do you dislike about the product?
complex ui/ux as to reach most of the feratures it takes multiple steps so it can be reduced
What problems is the product solving and how is that benefiting you?
Engagement of the user. Our engagement has been bosted.
A clever platform for customer engagement and marketing analytics
What do you like best about the product?
Impressive documentation, customer support, and platform simplicity helped our team identify our customer behavior and easily recognize patterns.
Customer segmentation & A/B testing on CleverTap was better than the other tools we evaluated.
Customer segmentation & A/B testing on CleverTap was better than the other tools we evaluated.
What do you dislike about the product?
UI/UX has room for improvement, some minor bugs which are regularly addressed by the team.
No complaints so far!
No complaints so far!
What problems is the product solving and how is that benefiting you?
CleverTap helped the team with marketing automation and insights on our user journey.
Recommendations to others considering the product:
More interactive ways to engage with other users and your team (events, community, etc.)
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