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Clevertap a lifesaver
What do you like best about the product?
The best part about clevertap is it's very easy to use and understand and helps to create a user engagement and user journey so easily. The best part is sending SMS and Emails and sending user profiles for Remarketing easily.
What do you dislike about the product?
Neer saw a downside or noting to be disliked about clevertap
What problems is the product solving and how is that benefiting you?
Customizing user Journeys and user behavior. Most of the retention segment and we get the RFM analysis at few clicks which most of the problems and helps in retention
One of the Best Tool for CRM / Great Support
What do you like best about the product?
Clevertap is very easy to use and easy to understand for a newbie. If you have no experience in CRM, I recommend starting it with Clevertap only. The support from CT Team is very fast and apt.
What do you dislike about the product?
Old UI was better than New UI. OLD UI was very easy to use and i had practice on it from long. But New UI is good too.
What problems is the product solving and how is that benefiting you?
Automation is easy because of API Integration. Targeting is very easy as we do segmentations.
Great CRM and analytics tool with great account management/customer support.
What do you like best about the product?
Seamless cross-channel marketing, customer segmentation, and analytics. Perfect for multi-platform products.
What do you dislike about the product?
It needs to be integrated deeply with the system to get the best result.
What problems is the product solving and how is that benefiting you?
Customer retention and engagement. CleverTap helped us layout an intricate customer lifecycle.
Recommendations to others considering the product:
Integrate with your system properly to get the most out of it.
Clevertap is great tools for app analytics and engagement
What do you like best about the product?
-Real time analytics, Push campaign, In-app campaign
-Push Amplification is very powerfull for dealing with OEM Devices
-In App notifications is very great for conversion campaigns
-Great support from Account manager and also Technical Account manager (Varsha & Tejas)
-Push Amplification is very powerfull for dealing with OEM Devices
-In App notifications is very great for conversion campaigns
-Great support from Account manager and also Technical Account manager (Varsha & Tejas)
What do you dislike about the product?
Nothing major for dislike for clevertap right now.
What problems is the product solving and how is that benefiting you?
-Push notification services, In-App notification
-Drop off campaign for bring back users who drop in loan journey
-Help to recover sales volume
-Drop off campaign for bring back users who drop in loan journey
-Help to recover sales volume
Recommendations to others considering the product:
Clevertap is great platform for app analytics and also engagement tools using multiple channel
Loving the increase in retention.
What do you like best about the product?
The ability to identify a certain segment of users and engage them effectively via a journey until the convert into a power user. Also segmenting users based on the stage of their user life cycle and then engage them via effective messaging until they convert into the final stage.
What do you dislike about the product?
Nothing much to dislike. All in all it is very satisfactory.
What problems is the product solving and how is that benefiting you?
Converting users into power users and hence improving the overall retention. Retention is key for a product like ours and clevertap makes that happen in multiple ways.
Clevertap reveiw from Fitso by Zomato
What do you like best about the product?
The ease of creating app notifications. It is actually dumb proof. I also loved the documentation.
What do you dislike about the product?
The restrictions in journey for recursive paths of notifications.
What problems is the product solving and how is that benefiting you?
We have solved messaging to existing and new users via clevertap
CleverTap Brings Reporting, Campaigns, Journeys, Analysis, Enhancements in one Platform
What do you like best about the product?
Comprehensive Campaigns help to target users precisely with one-time segments or precomputed (Updates every 4 hours) or Live or CSV uploads. This covers the whole base of users in the Best way possible for now.
What do you dislike about the product?
Pricing structure is based on DRP, which needs to be Company-Data Size based. The bigger the company, the humongous the data retention period & size, hence the pricing needs to be juicy as it was when the Company when a Startup decided upon CleverTap.
What problems is the product solving and how is that benefiting you?
Precise user targetting, Higher delivery rates in CleverTap, Brilliant UI for easiest Campaign or Journey or any configuration by a newbie or expert. This truly helps a lot, for the ease.
Recommendations to others considering the product:
CleverTap is the Go to Marketing Automation Tool for every stage of a Company. Blindly trust CleverTap to meet all your requirements & more with their Product, Support & Experience.
Analytics on the go!
What do you like best about the product?
The best thing about CleverTap is that it is very easy to use and understand, the campaigns, segments, analytics all come in very handy while testing the piece of software.
What do you dislike about the product?
One thing which I dislike the most about CleverTap is that sometimes the user profile takes ages to be formed. You have to re-register multiple times to make your profile reflect on the platform.
What problems is the product solving and how is that benefiting you?
Analytics and Push campaigns are a few of the major use cases we are solving using CleverTap. The benefits are that you can test out a single notification on a single device before actually setting up a campaign.
Solution to our basic Startup issue
What do you like best about the product?
Automated smart campaigns help us to improve customer retention.
What do you dislike about the product?
No downsides. Interface could be a bit more userfriendly
What problems is the product solving and how is that benefiting you?
Customer Retention & Churn Rate
The best engagement tool to have
What do you like best about the product?
Easy to set up the campaigns and journey for your app. You can manage your In-app notification, Email, SMS, and push notification all in one single platform.
Also, the analytics part is easy to use and read.
Also, the analytics part is easy to use and read.
What do you dislike about the product?
The liquid tags may not work at times which could be quite disappointing. Also, the campaign wise data is only available via email and not readily available on the dashboard.
What problems is the product solving and how is that benefiting you?
Retention of app users along with other communications to users via different channels like email, SMS, etc.
Recommendations to others considering the product:
It's the best tool to use if you are considering retention of app users, easy to set up and manage.
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