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Clevertap is seamless and trustworthy when it comes to campaign automation
What do you like best about the product?
The analysis part and how deep one can get with the data provided. Also RFM module and clever campaign.
What do you dislike about the product?
Nothing, in particular, to dislike about clevertap
What problems is the product solving and how is that benefiting you?
Campaigns for Customer engagement and performance analysis
Very good platform
What do you like best about the product?
Like the multiple campaign opcions > in app banners, push , native display, app inbox /
At hugo we are working hard to implement all the tools to boost engagement
At hugo we are working hard to implement all the tools to boost engagement
What do you dislike about the product?
Analytics could be better. Sometimes doesnt feel intuituve and the are some time metrics limitations
What problems is the product solving and how is that benefiting you?
We are solving all types of problems with clevertap from the product side
Sign up convertion rate optimization
Purchase convertion rate optimization
Sign up convertion rate optimization
Purchase convertion rate optimization
A complete tool for any company
What do you like best about the product?
The management of the clients and the data.
What do you dislike about the product?
The upload of the new clients is difficult to learn.
What problems is the product solving and how is that benefiting you?
I manage my clients in a different way based on a specific event than they did. I have more opportunities to impact my current clients and search for new customers.
Recommendations to others considering the product:
k
Excellent Tool for analysing user base, best tool for Engage with your audience
What do you like best about the product?
There are multiple features that I like about CleverTap. Some of the prominent features are as follow:
1. Very Easy to use and analyze your audience based on Segments, Events, Funnels, Cohorts.
2. Customer journeys help you to automate engagement journeys.
3. Funnels are excellent. After analyzing our user funnel, we figured out exactly where our customers are dropping off. By making changes after analyzing funnels, we reduced our dropoff by more than 20 percent.
4. You can easily upload a custom user base and target them very quickly.
5. They have an excellent support team and resolve customer queries.
1. Very Easy to use and analyze your audience based on Segments, Events, Funnels, Cohorts.
2. Customer journeys help you to automate engagement journeys.
3. Funnels are excellent. After analyzing our user funnel, we figured out exactly where our customers are dropping off. By making changes after analyzing funnels, we reduced our dropoff by more than 20 percent.
4. You can easily upload a custom user base and target them very quickly.
5. They have an excellent support team and resolve customer queries.
What do you dislike about the product?
One thing I don't like is you can't search a particular user profile with a Phone Number. Most apps have a phone number as the primary login method. Some of the apps even have a phone number as only registration method. On ClaverTap, we can search users either by ClaverTap ID, Email ID, and identity.
Overall It's a great tool, and I am using since two years, and they always come up with new feature and good changes.
Overall It's a great tool, and I am using since two years, and they always come up with new feature and good changes.
What problems is the product solving and how is that benefiting you?
We have an Ed-Tech product, and CleverTap has helped us in user engagement; In-app is unique. We use them in multiple ways. It helped us in targeting our audience based on segments too.
We have seen significant growth in user activities on our Ed-Tech product after channelizing targeted journeys and In-apps. On top of that, funnels are very helpful, which help us to know where users are leaving my universe, and we did changes based on those fennels and reduced drop off.
Clavertap is amazing when it comes to cross-platform integrations and it's amazing to work with there team too.
We have seen significant growth in user activities on our Ed-Tech product after channelizing targeted journeys and In-apps. On top of that, funnels are very helpful, which help us to know where users are leaving my universe, and we did changes based on those fennels and reduced drop off.
Clavertap is amazing when it comes to cross-platform integrations and it's amazing to work with there team too.
100% Recommend
What do you like best about the product?
CleverTap easily allowed our mobile application to engage with our user base in many different converting verticals. In one of many scenarios, with CleverTap we were able to optimize our registration funnel and dramatically increase our new registered user base. Not only does the product speak for itself but their team is just that. A team. Amazing support from all angles and a pleasure to work with.
What do you dislike about the product?
The only thing I disliked about CleverTap were the updates that were needed for integrating with SendGrid. SendGrid would send multiple emails to update the email integration. Eventually all was well and only had that issue for a short period of time!
What problems is the product solving and how is that benefiting you?
CleverTap solved all of the below problems:
App user registration (Increased registration rates through push notifications and email)
Optimize app registration (tracked where users were following off in the registration journey and made key changes to app to increase registration rates).
Post Registration Feedback (Used CleverTap to collect app store reviews and request user feedback)
Email campaigns (Integrated with SendGrid, able to automate email drip campaigns
App user registration (Increased registration rates through push notifications and email)
Optimize app registration (tracked where users were following off in the registration journey and made key changes to app to increase registration rates).
Post Registration Feedback (Used CleverTap to collect app store reviews and request user feedback)
Email campaigns (Integrated with SendGrid, able to automate email drip campaigns
Recommendations to others considering the product:
Looking to partner with CleverTap? 100% recommend.
Is the best tool for me because help to user experience, I think experience is the heart of the app
What do you like best about the product?
Help me to organize the communication and understand different segments and behaviors of users, and this depends what the app want to say and how to say, for me is important use the correct channel and this help what the company want to inform to users. That is very understandable at the time of creating a campaign as the step by step, the documentation is so good because I can understand the way to use each tool by examples
What do you dislike about the product?
I don't like the new way to send reports, I feel so confused but right now is ok and sometimes download segments its slow, also that I can’t see all the campaigns sent by type and results in the month, for example that I got a chart like in datastudio that tells me this month was impacted with 15 email campaigns and of those had 220,000 shipments and engagement 3,000, this information appear one by one in journeys and campaigns but this funnel does no exist.
What problems is the product solving and how is that benefiting you?
A lot! Now I can segment my communication, I can use more that a simple push notification, I use push in app, videos, send a good mail, this tools help to engage old and new users. Also I can analyze what users do in the app for example we know that one of the action that more people do is "creating a new offer" this helps to us to communicate and have more interaction
Recommendations to others considering the product:
If you want to use this tool very well read all the documentation, y so important to understand what do you have to do and the purpose, also question everything communicate with them is the best way to solve problems and question, and a very important advice is test with yourself create a profile for you and do test with this profile
CleverTap Service Review
What do you like best about the product?
The platform and dashboard is very feature rich and CleverTap continues to make product updates every quarter including ones that we have requested.
The Customer Success Team is very responsive and the CleverTap leadership team is very customer oriented. They listen to our needs and are very amenable to the support we need.
The Customer Success Team is very responsive and the CleverTap leadership team is very customer oriented. They listen to our needs and are very amenable to the support we need.
What do you dislike about the product?
No qualms or dislikes at this time. CleverTap has been a very strong strategic partner to StatementGames from the very beginning of our relationship.
What problems is the product solving and how is that benefiting you?
With their help, StatementGames has been able to develop and launch a very strong omni-channel 360 marketing platform that not only keeps our subscribers engaged but allows us to develop a journey and relationship with our subscribers.
Recommendations to others considering the product:
Get intimate with their product set through demos and discussions and really compare them with the other alternatives you are reviewing. Ask a lot of questions to the Sales Account and Customer Success Teams about their products, services, Methods and Procedures, Product Roadmap, and support processes. Take a look at their customer lists and ask them for information about how they have successfully used the products, use cases, and information that they are allowed to share.
Don't be afraid to ask them how they differentiate themselves from their competitors and what they have in the near term and future term product roadmap. And get familiar with their integration process (APIs and SDKs) prior to making a final decision.
Don't be afraid to ask them how they differentiate themselves from their competitors and what they have in the near term and future term product roadmap. And get familiar with their integration process (APIs and SDKs) prior to making a final decision.
Spectacular
What do you like best about the product?
Being able to get to know our customers thanks to the data that the platform gives us
What do you dislike about the product?
make it easier to get journeys or better explained in your papers
What problems is the product solving and how is that benefiting you?
the rate of abandonment and user conversion
Recommendations to others considering the product:
It is a great tool that helps companies make the right decisions in question to their needs and be able to achieve the goals set
CleverTap team is amazing.
What do you like best about the product?
The team that helped us get set up was so helpful and truly cared about us having success. The responsive time and the overall customer experience was amazing.
What do you dislike about the product?
The only issue I has was the early dealings with the sales team and communication. This was taken care of by expert on boarding and Sr Executives getting involved that addressed any of the issues we dealt with.
What problems is the product solving and how is that benefiting you?
We have a one stop tool to handle many aspects that our mobile app requires. The ability to use one program and the ease of learning how to implement was really helpful in our early stage start-up
Recommendations to others considering the product:
Great company and product. Really feel that CleverTap has one of the best support teams of Viraf and Sumitra in the tech space.
The Power Real Time
What do you like best about the product?
CleverTap is the power to understand the user.
What do you dislike about the product?
The analyzes and reports have some errors.
What problems is the product solving and how is that benefiting you?
Registration and activation of our users
Recommendations to others considering the product:
CleverTap will help you create experiences that increase the value of users throughout their lives.
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