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Great way to track and act on consumer behavior trends
What do you like best about the product?
I like being able to see what actions users are taking after launching the app. I like being able to push certain content to users based on live or past behavior.
What do you dislike about the product?
Would like the ability to have more customized analytics. Being able to compare campaigns without manually doing so in excel.
What problems is the product solving and how is that benefiting you?
Able to increase revenue by pushing offers to specific users based on past actions. Also able to push offers enticing new users to make a purchase. Easily and quickly able to inform users of new features.
Move strategic from transactional
What do you like best about the product?
The dashboards are great and the ease of use is excellent!! You always know where you are spending!
What do you dislike about the product?
Integration sometimes can be a bit tricky.
What problems is the product solving and how is that benefiting you?
Managing customers and being led on where I need presence to sell more.
Great product, easy to deploy and use!
What do you like best about the product?
Their user segmentation feature is awesome.
What do you dislike about the product?
We as a team are quite happy with the tool, however customer service can be improved.
What problems is the product solving and how is that benefiting you?
Personalised communications, smart user segmentation, create end-to-end user journeys, automate contextual engagement with visitors.
Recommendations to others considering the product:
Check best practices as per your industry
Good experience using Clevertap to drive all product marketing automation
What do you like best about the product?
Clean interface to identify, segment and target users
What do you dislike about the product?
Product marketing communication, tips, sharing best practices etc,more learning resources..Invest more in this. Marketers live in a bubble. Make them come out of it to learn more
What problems is the product solving and how is that benefiting you?
We are using Clevertap to engage with all our product stakeholders.
For almost 2 years, clevertap has been very helpful to me in my daily marketing and BI activities
What do you like best about the product?
Easy campaign setup and data analysis, especially on the user finding, funnels, and trend.
What do you dislike about the product?
Sometimes the data is not tally between modules, although the discrepancy is very minor.
What problems is the product solving and how is that benefiting you?
Funnel analysis, User analysis, and campaign analysis
Recommendations to others considering the product:
Clevertap is a really powerful marketing and analytic tools!
Clever TAP Movil Marketing, comfort and spaciousness.
What do you like best about the product?
It is a platform that allows us to carry out effective mobile marketing, through the creation of customer participation strategies and thus obtain significant growth. It provides information and analysis in real time to create the best experiences for customers, it is easy to use and its interface is clean, organized and attractive. I must also emphasize that its customer service is very good.
What do you dislike about the product?
Our experience has been satisfactory and we have not presented problems, in fact in a couple of opportunities the customer service was contacted for doubts about a function of the platform and they treated me in the best way, the only unfavorable thing I have seen so far it is that the cost of the platform when comparing it with others is a bit high.
What problems is the product solving and how is that benefiting you?
We use this software as it provides you with information through analysis on user data, this allows the automation tools to perform the best actions to understand the customer and create campaigns. We also track daily conversion rates, campaigns, daily assets among others. Our work team obtains a more fluid performance and time savings that we can channel in other areas of the company or we simply focus on increasing our productivity, even allowing us to offer a quality experience to customers, we are happy with the results, it has been good choice.
Recommendations to others considering the product:
Clever Tap allows you to maintain a constant workflow for your entire team, it also provides you with information in real time based on an analysis of user data that allows you to provide each client with the best possible experience. You can carry out campaigns and increase your reach and customer acquisition, you also have access by mobile and desktop, totally recommended.
CleverTap - easy tracking & versatile channel communication
What do you like best about the product?
The segmentation feature is quite robust. Conditions and filters are easy to understand and make use of.
Clevertap also provides good amount of custom configurations in notifications, some of them works really well for ecommerce. Plus, their off the shelf recommendation system that we could use in our notification helped us achieve good number of extra orders.
Clevertap also provides good amount of custom configurations in notifications, some of them works really well for ecommerce. Plus, their off the shelf recommendation system that we could use in our notification helped us achieve good number of extra orders.
What do you dislike about the product?
Product Analytics was pretty basic when we first started using clevertap. Very recently, they have started adding capabilities for cohort comparisons, averages, %active for events. Looks like they are trying to make up for what's missing on this front fast. They can invest more effort on adding querying capabilities within the tool.
What problems is the product solving and how is that benefiting you?
We are using features like flows, segmentations to understand what actions our first time users are doing after launching the app. This helps us figure out how we can shape the onboarding experience and take more users beyond the activation stage.
Funnels and Trends are looked at almost daily to ensure our quality metric isn't compromised. We split by acquisition sources to see if there are hiccups.
Finally, it's easy to just send communication to any segment, one time or recurring or just create a journey. So, that's what we do once we know intent of different segments of users.
Funnels and Trends are looked at almost daily to ensure our quality metric isn't compromised. We split by acquisition sources to see if there are hiccups.
Finally, it's easy to just send communication to any segment, one time or recurring or just create a journey. So, that's what we do once we know intent of different segments of users.
Recommendations to others considering the product:
You can consider it if you need easy to use marketing communication tools, segmentation and journeys. For more deep dived product analytics, it's still picking up.
CLEVER TAP Digital Marketing closer to users !!
What do you like best about the product?
This tool is essential to improve your mobile marketing by creating new strategies that guarantee the growth of the company, so its tools are extensive for mass traffic, it also allows you to obtain information in real time as a basis to create experiences for your users, with this Analysis system is great for us to be aware of the traffic level.
What do you dislike about the product?
We have used it both for the WEB site and for mobile applications, however we have had positive results in terms of the receptivity of our strategy, for this reason I have no problem with the service, only to improve the mobile application in order to avoid freezing by high traffic.
What problems is the product solving and how is that benefiting you?
Clever Tap allows us to carry out detailed monitoring of the marketing campaign, conversion rates and user analysis, it is very fast and improves our work, the tools it offers us are simple and cover the problem of digital and mobile marketing in order to reach To more users, now we can enjoy a fluidity that was not had and the best thing is that this platform is much cheaper than others.
Recommendations to others considering the product:
Fully recommended to all companies that wish to improve their marketing and expand so that their products and brands are more recognized, you will have more fluidity of work in addition to increasing their sales and visits to their WEB pages.
Excellent CRM tool in the market
What do you like best about the product?
Analyzing different events and understanding user behavior is pretty easy in CT.
What do you dislike about the product?
It's difficult to exclude segments compared to competitor platforms for ad hoc campaigns
What problems is the product solving and how is that benefiting you?
Consumer behavior and more user life cycle oriented campaigns is possible. Product variations and testing can be taken care with ease.
Best for engagment. Analytics at par with industry standards not the best
What do you like best about the product?
ENGAGEMENT. JOURNEYS. JOURNEY AUTOMATION.
If you want to communicate with your customers this is the best. They are the best for push notifications, SMS and in-app campaigns
If you want to communicate with your customers this is the best. They are the best for push notifications, SMS and in-app campaigns
What do you dislike about the product?
Analytics still needs work.
Too much work required to maintain data sanity.
Not enough out of the box templates
Feature flagging still too early
Too much work required to maintain data sanity.
Not enough out of the box templates
Feature flagging still too early
What problems is the product solving and how is that benefiting you?
Engagement. Reaching the right customer at the right time.
Recommendations to others considering the product:
Great tool for user engagement. If you have a pure analytics use case consider other alternatives
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