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Works great for us!
What do you like best about the product?
Integrates really well with our system and we can easily set up campaigns and journeys to reach our customers at critical touchpoints.
If we do have any issues, their support team is very hands-on and works to find resolutions as quickly as possible.
If we do have any issues, their support team is very hands-on and works to find resolutions as quickly as possible.
What do you dislike about the product?
I don't like how we can't see a preview of the email from the scheduled page, or even after it's been sent. You either have to edit or clone to see the email content.
What problems is the product solving and how is that benefiting you?
Ability to reach our customers and tracking
One of the most helpful product I've used
What do you like best about the product?
Features, impact and most importantly service
What do you dislike about the product?
None as such that I can complain of right now.
What problems is the product solving and how is that benefiting you?
Identify our users and customise our reach on the basis on analysis
Recommendations to others considering the product:
Maybe adding new features.
World Class tool for Personalized Marketing
What do you like best about the product?
Seamless User Interface
Different mode to Engage with the end users
Different mode to Engage with the end users
What do you dislike about the product?
Reporting and Analytics is not fully developed
What problems is the product solving and how is that benefiting you?
Real time User Engagement, Promotional Activities, API usage for other campaigns
Benefits realized Increase in revenue
Benefits realized Increase in revenue
Recommendations to others considering the product:
Perfect tool for Push Notification, In app Banner , Give Personalized experience to end users
My experience using clevertap
What do you like best about the product?
Easy to use, supports a lot of functions & use cases, easy integrations, very user friendly.
What do you dislike about the product?
UI lags a bit during very very high concurrency (This also tends to be the time when we need to be fast)
What problems is the product solving and how is that benefiting you?
Personalised communications, using it to power dynamic rules (like a rule-engine), to create end-to-end user journeys, to communicate with specific cohorts, to automate communications.
Recommendations to others considering the product:
Take onboarding seriously, understand how it can be used, get access to customer support, make sure you maintain events hygiene. Clevertap like any other SaaS platform is garbage in garbage out; if you send junk not actionable data, you wont be able to do much. Also events hygiene as a debt item is painful, so don't ignore this!
Frubana
What do you like best about the product?
Campaigns (push notifications) & funnels
What do you dislike about the product?
App Installs' data seems to not be right
What problems is the product solving and how is that benefiting you?
Conversion funnels & Retention
Recommendations to others considering the product:
CleverTap's an essential tool in our business. It allowed us to unify around 3 different platforms we had for analytics & marketing campaigns. Besides, support is incredibly effective. We're still learning to use the many options CleverTap has and strongly recommend the platform already.
A great tool for engaging all events on the app
What do you like best about the product?
CleverTap is a great tool for collating all events that take place on an app and then acting on them through Push Notifications, Inbox and Email. It also allows quick access to analytics on events and is flexible enough to allow for information to be queried easily, even by those who are new to the platform.
What do you dislike about the product?
CleverTap can be slow on most days, especially when used within a large organisation.
What problems is the product solving and how is that benefiting you?
We solve all problems related to communicating with our users based on live triggers on the application. Live triggers outperform general push notifications significantly.
Recommendations to others considering the product:
Great tool for the CRM team for sending Push Notifications at the right time, based on real time triggers and not just anytime that is as per communication schedule.
Powerful platform for mobile user engagement
What do you like best about the product?
It's a no-brainer to have this tool if you are a marketer especially if you focus on growth and retaining your power app users.
This is what you need to look at every single day to track campaign performance, conversion rates, user analytics, daily actives.
You can easily create campaigns to nudge your users whether that's a push notification, interstitials, and even reach users through Facebook and Google too.
The platform is very powerful and can process millions of data points.
More than the platform itself, I love how they value their clients and always felt they are part of my team whenever we need their help and guidance with our impossible-to-happen campaigns.
This is what you need to look at every single day to track campaign performance, conversion rates, user analytics, daily actives.
You can easily create campaigns to nudge your users whether that's a push notification, interstitials, and even reach users through Facebook and Google too.
The platform is very powerful and can process millions of data points.
More than the platform itself, I love how they value their clients and always felt they are part of my team whenever we need their help and guidance with our impossible-to-happen campaigns.
What do you dislike about the product?
While they are able to create an impact and have the ability to scale, I personally think they need to invest more hiring additional people to lend a hand to their limited talented resources.
What problems is the product solving and how is that benefiting you?
The power of its analytics and ability to build marketing automation with this platform
Great tool now we can accionate individual customers
What do you like best about the product?
We can have very close control of every user on a single basis, and automate our marketing strategies to each one of them and with very controlled segments. The journeys allow us to do multiple automations actions based on each customer navigation and purchasing habits.
We have multiple options for campaigns, as sms, push, in app, and a lot of variances of push notifications, with images, and many other options.
We like we can track realtime usage of the app or past behaviour, so then we can make automations to increase our conversion rates and registration rates. Now we have a very close look on registration process so we can fix problems that were hurting our b2b registration process.
We have multiple options for campaigns, as sms, push, in app, and a lot of variances of push notifications, with images, and many other options.
We like we can track realtime usage of the app or past behaviour, so then we can make automations to increase our conversion rates and registration rates. Now we have a very close look on registration process so we can fix problems that were hurting our b2b registration process.
What do you dislike about the product?
After the integration with all of our platforms we were able to work with out any problem. It may requiere an intermediate level of tech development to implemented correctly to take advantage of its features.
What problems is the product solving and how is that benefiting you?
We anted to have a close look of our customers behaviour so we could accionate individual KPIs of our company. After we integrated everything we were able to see very detailed usage of our apps, what they bought, what they visit and didnt bought, etc. So now we are automating this behaviours to increase their spend GMV.
Recommendations to others considering the product:
Take a close look on the integrations, so you will have good data to do segmentation for each customer according to their navigation. Its also important to track all yoour properties so you have a rich customer profile.
An excellent Platform for Understanding users
What do you like best about the product?
Simplicity of use.
Coverage of all possible ways you might want to study user behaviour.
Very intuitive design
Coverage of all possible ways you might want to study user behaviour.
Very intuitive design
What do you dislike about the product?
No complaints so far. Maybe the load times could be made faster.
What problems is the product solving and how is that benefiting you?
1. Understanding customer behaviour - We figured which feature is being used. Who is using it , who is not. Traits of those who use it. How we can reach them. We've saved cost on feature builds because we were given a heads up that our users arent inclined towards it thanks to funnels and cohorts on CT.
Great Experience. Easy to work with, great product, extremely flexible and eager to help.
What do you like best about the product?
Amazing product for analytics and great people to work with.
What do you dislike about the product?
Nothing I dislike about the company as they have been really helpful.
What problems is the product solving and how is that benefiting you?
Analytics, Helping with better targeting
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