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Effective real-time engagement platform
What do you like best about the product?
The fact that you can view user analytics and engage users in real-time from one single tool. Reduced the hassle of managing multiple tools.
What do you dislike about the product?
Nothing that I can pinpoint. All questions/concerns are addressed quickly.
What problems is the product solving and how is that benefiting you?
Reduced drop-offs and uninstalls.
Recommendations to others considering the product:
Define the events you want to track from the start for smooth onboarding.
Best platform to send campaign to customers
What do you like best about the product?
The best part of this platform is the campaign, you can set it as per your necessity and forget everything, it will work on schedule also.
This helps a lot in user engagement, and we can send push notifications according to different events
This helps a lot in user engagement, and we can send push notifications according to different events
What do you dislike about the product?
Nothing as of now, but I could suggest please create a walkthrough video which can help users and a PHP package
What problems is the product solving and how is that benefiting you?
Uninstall and If user visit some page and comes back without buying, we can send push to customers
Omnichannel Marketing Software
What do you like best about the product?
Helps us to launch omnichannel campaigns and build complex marketing touch points.
What do you dislike about the product?
Some of their features are not useful such as Clever Campaigns.
What problems is the product solving and how is that benefiting you?
We got a tool that could engage our users across web and mobile. With building retargeting audiences we could also lower our acquisition costs.
Recommendations to others considering the product:
Highly recommended if you want to engage your users and do complex analysis. You can create highly granular events to track which helps you map your customer journey
Intent Based Segmentation by CleverTap is a must use
What do you like best about the product?
CleverTap’s intent based segments lets you set goals to your campaigns to ensure that your marketing activity is data backed. Once you set your goals, it predicts the likelihood of achieving the goal by segmenting users based on past behaviors. We’ve used goals extensively for our app.
What do you dislike about the product?
Their customer success team is super accessible and any feedback, suggestions, improvements that we pass are taken care of. So there is hardly anything that I can think of.
What problems is the product solving and how is that benefiting you?
Our cost of retention has dropped and CTRs on push notifications have improved as our segmentation techniques are much more targeted.
Simple and most Effective Platform to drive App Engagement
What do you like best about the product?
Ability to automate push notifications and in-app messages. As well as, analytics to measure effectiveness of a campaign within the CleverTap dashboard: custom dashboard, campaign reporting as well as default dashboards like today, mobile app, uninstall and revenue make looking at data much easier.
What do you dislike about the product?
Some changes to UI/UX will help us a lot. Not able to edit the ‘WHO’ part of campaign that is running is quite a challenge.
What problems is the product solving and how is that benefiting you?
With CleverTap, we’re able to set up targeted push notifications which has helped us improve CTRs and drastically drop app uninstalls.
Marketing Automation at its best
What do you like best about the product?
We love Event Design capability the best. It helps us bucket events according to business processes easily.
What do you dislike about the product?
We have not had any major issues. For any minor issues that we have raised concerns the response is very quick and helpful.
What problems is the product solving and how is that benefiting you?
We have multiple interactions on our app screen at a time, all of which are well captured and segmented with CleverTap.
CleverTap Review- A tool that suits the needs of every scale
What do you like best about the product?
CleverTap’s RFM feature has been helping us a lot to automatically segment users based on their actions in the app. I’ve been using this for a lot of our customers for analytics. I’ve used funnels, flows and pivots widely.
What do you dislike about the product?
Data collection and updates could be faster.
What problems is the product solving and how is that benefiting you?
It’s important for us to ensure that the content sent to each user is cut out to his or her needs. CleverTap provides us with valuable insights on all users.
Best tool for push notifications
What do you like best about the product?
For all our customers, we’d set up their engagement and marketing campaigns to go out through CleverTap. My most used feature would be A/B testing in push notifications. It is easy to use and the learning curve is not at all steep.
What do you dislike about the product?
None. Though there’s always scope for improvement!
What problems is the product solving and how is that benefiting you?
CleverTap helped us understand user behaviour through steps through funnels and then segmenting these users. We’ve been able to run targeted messaging to these specific users. For a lot of customers, we’ve improved CTRs drastically.
Recommendations to others considering the product:
Definitely recommended CleverTap to all those looking to retain their users for the long term.
CleverTap
What do you like best about the product?
The ability to segment according to what we want to hit our users with and the option to use more than 1 image
What do you dislike about the product?
The inability to edit the "WHO" from a running campaign.
What problems is the product solving and how is that benefiting you?
User targeting
Best tool for Mobile and Web Marketing
What do you like best about the product?
For us the overall experience with CleverTap was excellent. Their customer support is great.
What do you dislike about the product?
Nothing that i can think if. All sectors are handled well by their customer support.
What problems is the product solving and how is that benefiting you?
One of the main challenges for us was getting an accurate way of measuring retention. CleverTap did a very good job for us. We use cohorts to measure daily, weekly, monthly retention. We also look at RFM transitions to see how users have moved between stages, it helps us communicate better.
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