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Must use tool for marketer
What do you like best about the product?
The dashboard is very user friendly, and so are the insights, very helpful. Even the support team is very helpful.
What do you dislike about the product?
Nothing, IT is very user friendly, but at times we get stuck with certain Understanding, so if a user manual made available would be very helpful
What problems is the product solving and how is that benefiting you?
Integrated Marketing Solution problem is solved by using this tool
Glad to use and recommend Clevertap
What do you like best about the product?
Clevertap is easy to use, easy interface, well defined technology. Good to use this since last 3 organisations.
What do you dislike about the product?
Speed which is becoming better and better day by day.
What problems is the product solving and how is that benefiting you?
RFM is a very good feature.
Its very easy to create segment and do targeting accordingly.
FB/Google- Create direct audience and start monitoring.
Its very easy to create segment and do targeting accordingly.
FB/Google- Create direct audience and start monitoring.
Great tool for smarter campaigns and experimentation
What do you like best about the product?
Our marketing campaigns have become lot more data-driven because of Clevertap.
With its AB testing feature, CT has also enabled us to do a lot of quick experimentation on the fly.
With its AB testing feature, CT has also enabled us to do a lot of quick experimentation on the fly.
What do you dislike about the product?
The way data is displayed can be confusing to interpret at times. We often find ourselves wishing for more clarity on some disparities in data, even though it ends up being an interpretation error a lot of times
What problems is the product solving and how is that benefiting you?
Quicker product experiments, which allow us to do product discovery much faster than before
Very helpful platform to manage multiple touchpoints
What do you like best about the product?
Very simple, intuitive UI and good analytical insight for our marketing efforts.
What do you dislike about the product?
Couldn't say much. We had a problem with integration for a bit but it is finally solved.
What problems is the product solving and how is that benefiting you?
This allow us to focus more on our marketing strategy rather than busy maintaining multiple channels.
An all-you-need analytics suite for growing startups
What do you like best about the product?
What I like best is I haven't needed to look at any other analytics tool since we brought in Clevertap. Except for measuring session time which is overall becoming difficult & attribution analytics, Clevertap has literally everything under the sun & it is definitely the most robust tool we have used in the last 3 years. We use it for Funnels, Cohorts, Trends, and the Dashboard is definitely useful.
What do you dislike about the product?
They should bring in advanced features like- email reports for dashboards & anomaly alerts. Also, not every analytics output can be pinned to the dashboard. If the support was on-call more than it is on email, it would have helped us better.
What problems is the product solving and how is that benefiting you?
We use Clevertap to study user behavior, trends and understand different cohorts and funnels which help us better the product. We intend to soon use this for cross-platform analytics (web & native android).
Recommendations to others considering the product:
Event nomenclature is something that seems unimportant, but if you're gonna have folks from different verticals use analytics, pay very close attention to this & you'll be sailing happily.
Great customer service and extremely easy to integrate.
What do you like best about the product?
The short campaigns and the quick cohorts.
What do you dislike about the product?
user funnel is a bit complicated and not very intuitive and the lack of edit functionality after publish is a bit frustrating.
What problems is the product solving and how is that benefiting you?
onboarding, engagement and attribution.
Recommendations to others considering the product:
We are getting new features by the month, while implementation keeps very easy.
Great product
What do you like best about the product?
Easy to configure, easy to segment. You have a user friendly platform. I like that have a lot of features, but are not complicated to use. I like that Clevertap is always implementing new features.
What do you dislike about the product?
I dont like that the platform is not always reliable and some messages for some reason does not appear to all users. This is happening less often lately. I did not like that the journeys were so hard to implement, at the end we did not implemented because support could not help us enough to do it. Kind of sad that most of new features are for entreprise paying users and as a small startup we can not access this features.
What problems is the product solving and how is that benefiting you?
Retention and improving our conversions rate
One of the best marketing automation solution out there! `
What do you like best about the product?
CleverTap is a customer lifecycle management and engagement platform that gathers data on any platform for behavioural analysis of the users. Some of the points that I'd like to highlight:
- Easy setup
- Real-time data gathering
- Ability to set up campaigns for real-time as well as past behaviour segment's users
- Good visual reports
- Easy setup
- Real-time data gathering
- Ability to set up campaigns for real-time as well as past behaviour segment's users
- Good visual reports
What do you dislike about the product?
1. The feature called 'Journey' can't be edited once you set it up and go live. If you want to make changes then you have to clone it and make changes and pause the previous one. It can be a time consuming process if the journey is a little complicated.
2. There should be an option to check the user's data for the CSV file upload of the users.
2. There should be an option to check the user's data for the CSV file upload of the users.
What problems is the product solving and how is that benefiting you?
We provide whitelabled apps for multiple brands along with web apps. It becomes crucial for us to track user behaviour across all apps and see how users are interacting with our products. We get actionable insights by using funnels and steps where we can improve the UX. We have made multiple iterations of the product based on the data we get from the Clevertap. We have also set up multiple marketing campaigns by using
How CleverTap helped me in driving user engagement
What do you like best about the product?
How easy it is to make cohorts and target users in each cohort in a more personalized way.
What do you dislike about the product?
The tool took me sometime to get used to it.
What problems is the product solving and how is that benefiting you?
CleverTap is helping me in driving user engagement. It is a huge benefit because I no longer depend on my tech team for sending personalized user communication.
Great customer service
What do you like best about the product?
The fact that once we requested a custom proposal, we got one immediately.
What do you dislike about the product?
Overall, the prices are rather north, meaning it costs too much to use.
What problems is the product solving and how is that benefiting you?
Communicating better with our clients.
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