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CleverTap is the most sensible business Tapping tool
What do you like best about the product?
It makes real sense to engage CleverTap. And that's because it's the cleverest business tapping tool in the market. Very intuitive in its use of AI to reach, pitch, engage, tap and retain. An must-have for every marketer!
What do you dislike about the product?
Some drawbacks are privacy concerns which is normal with data, and a dependency on internet. But that's expected.
What problems is the product solving and how is that benefiting you?
it's a tool that cleverly uses AI to segment precisely who we need to approach, strategically engage via push, In-app, email, personalized campaigns. The end game of which is improved business outcomes and roi thanks to this sensible solution.
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Reliable Tool
What do you like best about the product?
It is multi-engagement features allow us to communicate on various platforms to our customers. Has good personalizing features for a market to use in the campaigns. Good segmentation and automation for campaigns to be run daily. Also has a good analytics dashboard and Insights to analyze the campaign performance. Good integration, Implementation process and support one gets from the team. Can be frequently used as part of the daily campaign operates and the UIX is easy to use.
What do you dislike about the product?
Cost is expensive compared to the other tools available.
What problems is the product solving and how is that benefiting you?
Our Customer retention and engagement.
Leading Automation Tool in the market
What do you like best about the product?
The number of features Clevertap provides is the best & most among it's competitors
What do you dislike about the product?
Journeys could be made a little smoother & easier to create
What problems is the product solving and how is that benefiting you?
Clevetap's analytics is by far the most accurate that helps me analyse the data across various channels. Also, the developments they bring in their tool is also commendable.
Very easy to use CRM software for targeting customers.
What do you like best about the product?
Creating and targeting customer as per requirement is a great experience.
What do you dislike about the product?
Sometimes it takes so much time to load inspite of having excellent internet connection.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us in multiple ways i.e., from managing day to day campaigns to creating personalized segmentation and calculating real time retention is very helpful.
The Clever CleverTap
What do you like best about the product?
Seamless integration with the MarTech stack we have at the boAt lifestyle. CT is quite useful in activating customer segments and communicating through the other channels. The team at CT is quite helpful and prompt in answering the queries, helping with customizations and integrations.
What do you dislike about the product?
The dashboard quick guides OR adding the tooltips to OR information to get the meaning and background of the stuff being rendered on the dashboards.
What problems is the product solving and how is that benefiting you?
Activating the customer segments, Abandoned Cart Notifications, Converting COD to Prepaid
Best Omni channel
What do you like best about the product?
Easily integrated with our app, They have multiple features like linked content
What do you dislike about the product?
Nothing.. It has been easy to use for all the CRM activity..
What problems is the product solving and how is that benefiting you?
It creates an end to end journey for the user through which we can target or retarget the user based on their intent and buying pattern..
Very easy and convenient CDP/CRM tool available in market right now.
What do you like best about the product?
The best part I like about Clevertap is Segmentation. Which helps us reach targeted customers easily.
What do you dislike about the product?
The only thing I don't like about Clevertap is CSV upload timing as takes decades to update profiles using the CSV upload feature.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us automate campaigns, segment analysis, trend charts, etc. Optimized user journeys with CT.
The best CLM software out there!
What do you like best about the product?
1. The best thing about clevertap is the constant innovations they do be it adding new features or improving the dashboard.
2. Clevertap university is always a plus. It helps to refer to it whenever you don't have an idea about something.
2. Clevertap university is always a plus. It helps to refer to it whenever you don't have an idea about something.
What do you dislike about the product?
There are not many downsides as of such in clevertap. Sometimes the dashboard is down due to outages but even that is on rare occasions.
What problems is the product solving and how is that benefiting you?
Clevertap is solving some big automation problems, because we send out a lot comms on live basis be it surge to the delivery executives or some referral comms, clevertap helps us automate these types of comms by using live behaviour events which is really helpful.
Strong tool with multiple views to build retention plans
What do you like best about the product?
Automated Pushes
Insights based on User action
Cohorts
Insights based on User action
Cohorts
What do you dislike about the product?
A bit pricier compared to other solutions
What problems is the product solving and how is that benefiting you?
Helping us retain users
An Amazing forum for marketing insights..!!
What do you like best about the product?
Like how it is an omnichannel tool that one can use for marketing and automation.
Has amazing customer support.
It is a multi platform engagement
Has amazing customer support.
It is a multi platform engagement
What do you dislike about the product?
It is an excellent solution for e-marketing..nothing that I dislike towards it!
What problems is the product solving and how is that benefiting you?
Marketing automation options
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