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Great Tool, Amazing Customer Service
What do you like best about the product?
Interface is easy to use and is amazingly fast. It takes less than a few seconds to query millions of data points. Intent based segmentation is one of the most used feature by my team after funnels.
It is also easy to integrate with.
It is also easy to integrate with.
What do you dislike about the product?
Should do more training videos for end-users
What problems is the product solving and how is that benefiting you?
Easy to read data and take decisions in real time without help from data scientists
Recommendations to others considering the product:
I would highly recommend using their intent based segments and the new beta feature recommendations.
Excellent mobile marketing platform
What do you like best about the product?
The CleverTap platform lets you do app analytics at incredible speeds, provides ready answers, and engage with your users via push notifications, in-app messages, emails or web notifications. It helps you figure what are users doing in your app and website
What do you dislike about the product?
Evening is awesome, I can't say any drawbacks
What problems is the product solving and how is that benefiting you?
There are many customers stop using our app and the new customers who is start using our app also was very less. That time we connected clevertap and they given solutions and we tried it. We got the results within few days. Many of our old customers are came back and we got a huge number of new users
Lot of smart features up its sleeve
What do you like best about the product?
CleverTap delivers what it promises. They do the things that they do best internally and partner with the best companies out there for the rest providing the end user a fantastic mobile marketing & retention solution. The best part about using CleverTap is the post-purchase customer success team is always there to help you out. They've pointed me in the correct direction countless # of times.
The product team keeps rolling out new features & improvements every month so I'm confident that the product will keep improving. Few of the recent most features like intent based segmentation are really helpful.
The product team keeps rolling out new features & improvements every month so I'm confident that the product will keep improving. Few of the recent most features like intent based segmentation are really helpful.
What do you dislike about the product?
The Product's visual design could be improved a little
What problems is the product solving and how is that benefiting you?
I'm engaging my users thereby helping my business improve its retention efforts (More than 30% improvements)
Recommendations to others considering the product:
CleverTap's integrations with other softwares are super helpful
Simple sales platform
What do you like best about the product?
It is easy to use as well as optimized for fhe acquisition of sales profitibility when dealing with large corporations
What do you dislike about the product?
Its a little limited for a sales tool that has been usedul dor my company
What problems is the product solving and how is that benefiting you?
Getting the maximum amount of sales growth for clientele
Great experience
What do you like best about the product?
I have recently started using CleverTap and have found the product to be extremely useful for startups. They have both engagement and analytics unified in one place and that saves a lot of time.
The recent release of pivots and flows have given us so many actionable insights on our app uninstalls and user retention.
Their support function also is swift.
Kudos!
The recent release of pivots and flows have given us so many actionable insights on our app uninstalls and user retention.
Their support function also is swift.
Kudos!
What do you dislike about the product?
There is nothing as such I dislike about this
What problems is the product solving and how is that benefiting you?
We could upsell
Best mix of analytics & marketing
What do you like best about the product?
- Ability to create live segments with large traffic volumes
- Product/support team that takes feedback positively
- Analytics and engagement in a single package is wonderful
- Product/support team that takes feedback positively
- Analytics and engagement in a single package is wonderful
What do you dislike about the product?
More focus on app analytics than for websites.
What problems is the product solving and how is that benefiting you?
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
Power Infra and Realtime Engagement
What do you like best about the product?
I have been using CleverTap for over three years now.
We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability.
CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.
We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds without worrying about deliverability.
CleverTap is backed by a great customer success team, who eased the migration process and also helped us automate a plethora of our marketing use-cases.
What do you dislike about the product?
Well, with the scale they have managed to create, they need more manpower! Irony is, they have managed creating an impact with very few talented resources.
What problems is the product solving and how is that benefiting you?
Automating the notification engine!
Recommendations to others considering the product:
Integrate CleverTapSee the change realtime :)
Best Product Analytics Software in the market
What do you like best about the product?
Clevertap has the best app analytics features in the market. It allows you to engage in cohort analysis and segment users by their activities in the most seamless way possible. I love the fact that you can incorporate server based messaging as well, which a lot of other tools in the market don't allow. Highly recommend Clevertap to everybody looking for any actionable data about their product!
What do you dislike about the product?
There is nothing that I dislike about the product. The product features & quality is exceptional.
What problems is the product solving and how is that benefiting you?
It's really helped me identify my bottlenecks in the onboarding process + comprehend different user pathways. The data on clevertap was helpful for me to improve our UX to reduce as much friction as possible in the app and increase our retention and therefore, sales!
Intuitive & Easy
What do you like best about the product?
I use CleverTap for so many different parts of our customer life cycle. Their team is easy to work with and their dashboard even easier.
What do you dislike about the product?
Nothing! I've never heard 'no' from their team.
What problems is the product solving and how is that benefiting you?
Engagement, customer life cycle, data tracking.
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