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Great for campaigns
What do you like best about the product?
Love the campaigns modules, they are very easy to create the different types of campaigns and flexible to customize.
What do you dislike about the product?
I think the analytics modules can be improved, the chart types are very limitated and the boards aren´t dimanic (you can´t change dates inside a dashboard).
What problems is the product solving and how is that benefiting you?
- User engagement
- Taking desitions based on data
- Taking desitions based on data
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Good flow of presentation and info shared
What do you like best about the product?
Great information shared. Very Good speakers and real cases studies. PDFs are handy to follow up and a tool to apply in our companies what we learned.
What do you dislike about the product?
Maybe it was a little long. At some presentations, I lost attention.
What problems is the product solving and how is that benefiting you?
We understand the first steps and what we can delay to the next stage in our process to improve growth and retention. Sometimes we want to do everything at the sametime. Focus, plan, test, and deliver.
Marketing Automation / Analytics
What do you like best about the product?
Data-driven processes can be created- a unique messaging for the relevant customer segment
What do you dislike about the product?
All the communication channels are not included, such as Chatbot, Business Messaging
What problems is the product solving and how is that benefiting you?
Focussed campaigns and ROI from those campaigns
Very good platform
What do you like best about the product?
Like the multiple campaign opcions > in app banners, push , native display, app inbox /
At hugo we are working hard to implement all the tools to boost engagement
At hugo we are working hard to implement all the tools to boost engagement
What do you dislike about the product?
Analytics could be better. Sometimes doesnt feel intuituve and the are some time metrics limitations
What problems is the product solving and how is that benefiting you?
We are solving all types of problems with clevertap from the product side
Sign up convertion rate optimization
Purchase convertion rate optimization
Sign up convertion rate optimization
Purchase convertion rate optimization
One stop MarTech solution!
What do you like best about the product?
Omni-channel engagement models, performance and analytics around push notifications, prompt and dedicated support.
What do you dislike about the product?
Dependence on developers for regular updates and integrations. Journeys not serving a couple of edge cases. Unclear communication in certain actions that requires industry-wide standardization.
What problems is the product solving and how is that benefiting you?
Product growth initiatives and analytics are being tackled using Clevertap, the benefits of using Clevertap are many but to state a few: it is a state of the art product and has been well-thought of which being developed, the measures for communication delivery are amazing thus ensuring best delivery rates in the market, easy to integrate with other SaaS products and tools, great work on the UI/UX front making the usability and adoption easy.
Helping us to take our customer engagement to next level
What do you like best about the product?
Journeys and Cohorts are the best. Journeys also enable us to define the goals and thus allowing us to measure the journey success
What do you dislike about the product?
Some of the features need a multi-step process and with no easy way to return back and forth. I understand that this is currently a work in progress. Looking forward to see the revamp in upcoming releases
What problems is the product solving and how is that benefiting you?
We can clearly understand the cohorts, dropouts. Over the last few months, custom events along with system events enabled us to customer behavior and tweak our apps accordingly
Great Engagement and Retention tool
What do you like best about the product?
Having Used other Marketing Automation tools earlier, what Clevertap brings to the table is something beyond usual. Right from Integration to usage, the interface brings great value
What do you dislike about the product?
There are few challenges with respect to Events and container storage and their estimates. Journey builder is easy but at times confusing, takes a lot to make the team understand to use clevertap to its optimum level. API delivery and SDK updates could have been smoother, ideally a process which ensures product side integrations with ease can be a win win
What problems is the product solving and how is that benefiting you?
Engagement - We could almost double our engagements with Clevertap through its Omnichannel capabilities
Retention - Identifying stages of the customers has been easier now and sending them the most relevant communication
Retention - Identifying stages of the customers has been easier now and sending them the most relevant communication
We have manage your marketing campaigns to improve CTR through CleverTap
What do you like best about the product?
Segmentation,
New Push templates and webhook support
New Push templates and webhook support
What do you dislike about the product?
Delivery, Profile Merging issue and campaign stats format
What problems is the product solving and how is that benefiting you?
We are currently doing user onboarding, cross-selling journeys with cleverTap & in the future, we aim to control all offer related things with cleverTap
Effective Segmentation & Useful Tool
What do you like best about the product?
I get to segment my users based on their past purchasing behaviour easily!
What do you dislike about the product?
Hard to get customer success support when an emergency happens. Also, sometimes software might undergo system update with no updates :(
What problems is the product solving and how is that benefiting you?
Problems:
- Technical support super hard to get a hold
- Sudden System Update
Benefits:
- Engage with audiences and send them relevant info to them easily :)
- Technical support super hard to get a hold
- Sudden System Update
Benefits:
- Engage with audiences and send them relevant info to them easily :)
Recommendations to others considering the product:
N/A
A complete tool for any company
What do you like best about the product?
The management of the clients and the data.
What do you dislike about the product?
The upload of the new clients is difficult to learn.
What problems is the product solving and how is that benefiting you?
I manage my clients in a different way based on a specific event than they did. I have more opportunities to impact my current clients and search for new customers.
Recommendations to others considering the product:
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