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Good multi-platform analytics tool.
What do you like best about the product?
I like their trends and summed events the most.
What do you dislike about the product?
not much. their analytics platform is very complete.
What problems is the product solving and how is that benefiting you?
Analyze analytics for our mobile users.
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The Power Real Time
What do you like best about the product?
CleverTap is the power to understand the user.
What do you dislike about the product?
The analyzes and reports have some errors.
What problems is the product solving and how is that benefiting you?
Registration and activation of our users
Recommendations to others considering the product:
CleverTap will help you create experiences that increase the value of users throughout their lives.
Works great for us!
What do you like best about the product?
Integrates really well with our system and we can easily set up campaigns and journeys to reach our customers at critical touchpoints.
If we do have any issues, their support team is very hands-on and works to find resolutions as quickly as possible.
If we do have any issues, their support team is very hands-on and works to find resolutions as quickly as possible.
What do you dislike about the product?
I don't like how we can't see a preview of the email from the scheduled page, or even after it's been sent. You either have to edit or clone to see the email content.
What problems is the product solving and how is that benefiting you?
Ability to reach our customers and tracking
Great way to track and act on consumer behavior trends
What do you like best about the product?
I like being able to see what actions users are taking after launching the app. I like being able to push certain content to users based on live or past behavior.
What do you dislike about the product?
Would like the ability to have more customized analytics. Being able to compare campaigns without manually doing so in excel.
What problems is the product solving and how is that benefiting you?
Able to increase revenue by pushing offers to specific users based on past actions. Also able to push offers enticing new users to make a purchase. Easily and quickly able to inform users of new features.
One of the most helpful product I've used
What do you like best about the product?
Features, impact and most importantly service
What do you dislike about the product?
None as such that I can complain of right now.
What problems is the product solving and how is that benefiting you?
Identify our users and customise our reach on the basis on analysis
Recommendations to others considering the product:
Maybe adding new features.
Move strategic from transactional
What do you like best about the product?
The dashboards are great and the ease of use is excellent!! You always know where you are spending!
What do you dislike about the product?
Integration sometimes can be a bit tricky.
What problems is the product solving and how is that benefiting you?
Managing customers and being led on where I need presence to sell more.
World Class tool for Personalized Marketing
What do you like best about the product?
Seamless User Interface
Different mode to Engage with the end users
Different mode to Engage with the end users
What do you dislike about the product?
Reporting and Analytics is not fully developed
What problems is the product solving and how is that benefiting you?
Real time User Engagement, Promotional Activities, API usage for other campaigns
Benefits realized Increase in revenue
Benefits realized Increase in revenue
Recommendations to others considering the product:
Perfect tool for Push Notification, In app Banner , Give Personalized experience to end users
Great product, easy to deploy and use!
What do you like best about the product?
Their user segmentation feature is awesome.
What do you dislike about the product?
We as a team are quite happy with the tool, however customer service can be improved.
What problems is the product solving and how is that benefiting you?
Personalised communications, smart user segmentation, create end-to-end user journeys, automate contextual engagement with visitors.
Recommendations to others considering the product:
Check best practices as per your industry
My experience using clevertap
What do you like best about the product?
Easy to use, supports a lot of functions & use cases, easy integrations, very user friendly.
What do you dislike about the product?
UI lags a bit during very very high concurrency (This also tends to be the time when we need to be fast)
What problems is the product solving and how is that benefiting you?
Personalised communications, using it to power dynamic rules (like a rule-engine), to create end-to-end user journeys, to communicate with specific cohorts, to automate communications.
Recommendations to others considering the product:
Take onboarding seriously, understand how it can be used, get access to customer support, make sure you maintain events hygiene. Clevertap like any other SaaS platform is garbage in garbage out; if you send junk not actionable data, you wont be able to do much. Also events hygiene as a debt item is painful, so don't ignore this!
Frubana
What do you like best about the product?
Campaigns (push notifications) & funnels
What do you dislike about the product?
App Installs' data seems to not be right
What problems is the product solving and how is that benefiting you?
Conversion funnels & Retention
Recommendations to others considering the product:
CleverTap's an essential tool in our business. It allowed us to unify around 3 different platforms we had for analytics & marketing campaigns. Besides, support is incredibly effective. We're still learning to use the many options CleverTap has and strongly recommend the platform already.
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