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CleverTap: An All-round and powerful tool to manage customer engagement
What do you like best about the product?
I like the way cleverTap provides a simple and intuitive way to analyze key data insights. Advanced tools like user tracking, segmenting audiences and targeted campaigns are very helpful. One of the thing, i find useful is its easy integration with other platforms, without disturbing the existing workflows.
What do you dislike about the product?
The initial setup can feel a bit overwhelming for new users. The documentation, is helpful but could be more detailed in specific areas for easier integration and debugging.
What problems is the product solving and how is that benefiting you?
The data I receive on user behaviour with cleverTap helps me take an informed decision in developing features for our app. I can get measurable details which I can show to the leadership team for analyzing the product success. Also, depending on the real time analytics which cleverTap offers, i am able to quickly optimize campaigns to make sure they are effective and timely.
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Good tool for analytics and engagement
What do you like best about the product?
It is a good tool to capture click analytics, marketing engagement, we mostly use it for app specific KPIs
What do you dislike about the product?
Some pre-defined key journeys to easily replicate and send the notifications would be good
What problems is the product solving and how is that benefiting you?
We use it quite for feature impact analysis and key touch points. As well as sometime for issue debuggin
Easy to use automation
What do you like best about the product?
Easy to use, lots of analytics and insights, good support from the team and interesting features
What do you dislike about the product?
Needs more advanced features, doesnt give comprehensive view of user journey
What problems is the product solving and how is that benefiting you?
Outreach to our customers, retargeting high intent customers, creating customer engagement
Multichannel Customer engagement with powerful insights and seamless personalization
What do you like best about the product?
Integration Flexibility
Real-Time Insights
Omnichannel Engagement
AI-Powered Analytics
Tailored engagement to achieve a unique market position
Highly responsive and effective customer service
Real-Time Insights
Omnichannel Engagement
AI-Powered Analytics
Tailored engagement to achieve a unique market position
Highly responsive and effective customer service
What do you dislike about the product?
While it's intended for security, the dashboard has been requesting frequent logins lately
What problems is the product solving and how is that benefiting you?
Monitor campaign performance and user behavior in real-time for instant optimization.
Create and manage automated, multi-step user journeys with a visual drag-and-drop builder
Create and manage automated, multi-step user journeys with a visual drag-and-drop builder
Finest Analytics & Engagement.
What do you like best about the product?
We greatly use cleverTap to segment users and find out details analytics, we have been using it daily to capture our KPIs like DAU, MAU, important journey clicks etc. The bi-weekly on site support by the tech and customer account team is brilliant. New feature onboarding is also great.
What do you dislike about the product?
Dashboard could be made more easier to use with some examples of key journeys already defined for business use case.
What problems is the product solving and how is that benefiting you?
New feature rollout impact for native app flows, if any issue debugging and loggin.
Good product and service provided by the Clevertap team
What do you like best about the product?
Have been using Clevertap for the last 3 years for 3 accounts on nearly day-today basis. As a marketer, I have found Clevertap great on the fronts of ease of setting up push/journey notification, emails, interstitials, in-app notifications and more.
Some other features that I like:
- Tracking campaign performance is seamless.
- Segmentation, A/B testing, and filters for targetted marketing.
- Preset templates for email marketing are cool too.
- Admin settings that help you assign roles to team members.
Overall, Clevertap is a reliable platform that meets my requirements.
Some other features that I like:
- Tracking campaign performance is seamless.
- Segmentation, A/B testing, and filters for targetted marketing.
- Preset templates for email marketing are cool too.
- Admin settings that help you assign roles to team members.
Overall, Clevertap is a reliable platform that meets my requirements.
What do you dislike about the product?
Despite being a great robust platform, there are some hiccups in between. Thankfully their customer support team and query management system is good and things get taken care of.
What problems is the product solving and how is that benefiting you?
Meets my digital marketing needs
Clever Tap a Clever Tool
What do you like best about the product?
User Segmentation, CleverTap’s powerful user segmentation capabilities.
CleverTap’s robust performance tracking allows businesses to analyze user activities comprehensively.
Real-Time Analytics: Users have praised CleverTap for its real-time analytics, which are particularly useful for mobile engagement
CleverTap’s robust performance tracking allows businesses to analyze user activities comprehensively.
Real-Time Analytics: Users have praised CleverTap for its real-time analytics, which are particularly useful for mobile engagement
What do you dislike about the product?
Sometimes new users get accustomed to the platform can take time
What problems is the product solving and how is that benefiting you?
Majorly help me to keep the dynamic flow of users on our app with real time engagement with and personalisation that allow us to be more interactive with the engagement.
Efficingy of this allow covering multiple aspect a multiple set of users.
Efficingy of this allow covering multiple aspect a multiple set of users.
Seamlessly CleverTap integrates rich media, banners, and images
What do you like best about the product?
I have been using the CleverTap platform for over two years and it has been a game-changer for my marketing campaigns. The platform’s support for A/B testing across push notifications, journey notifications, interstitials, in-app messages, and marketing emails has been incredibly helpful in optimizing campaign performance. As a senior designer, I appreciate how seamlessly CleverTap integrates rich media, banners, and images into both push and email campaigns, making the content more engaging and visually appealing.
One of the standout features for me is the preset templates, which save a lot of time and provide a great starting point for designing campaigns. The platform is user-friendly, yet packed with powerful tools that allow for detailed customization and personalization. CleverTap’s ability to cater to diverse needs while maintaining simplicity is impressive. It’s an essential tool for anyone looking to create impactful, data-driven marketing campaigns. I highly recommend it!
One of the standout features for me is the preset templates, which save a lot of time and provide a great starting point for designing campaigns. The platform is user-friendly, yet packed with powerful tools that allow for detailed customization and personalization. CleverTap’s ability to cater to diverse needs while maintaining simplicity is impressive. It’s an essential tool for anyone looking to create impactful, data-driven marketing campaigns. I highly recommend it!
What do you dislike about the product?
That when setting up a push notification, you have to paste the image and the deeplink two times, once for android and iOS. I am not a tech person but i wonder why they cannot save the users from pasting two times. Not a deal-breaker though!
What problems is the product solving and how is that benefiting you?
Setting up our push notifications and email campaigns
Clevertap is the best marketing tool
What do you like best about the product?
I have been using clevertap for over 3+ years as a marketing tool for our organisation, i have had a smooth and delightful experience using the tool, it helps me engaging my customers on daily basis and helps in marketing automationas well to set my user journeys. The clevertap support team is very prompt and helps us resolve our query's instantly.
What do you dislike about the product?
Can be more User friedly, probably a better UI & UX. More automation tools & capabilities would be good.
What problems is the product solving and how is that benefiting you?
Clevertap helps me engage with my users on daily basis.
Platform for Enhanced User Engagement
What do you like best about the product?
For the past two years, my experience with CleverTap has been nothing short of exceptional. This platform simplifies the creation and management of push notifications, journey notifications, interstitials, in-app messages, and marketing emails with remarkable ease. As a content creator, I find the integrated Scribe feature particularly invaluable—it streamlines content creation and boosts efficiency significantly.
The user-friendly interface, coupled with advanced segmentation tools, empowers businesses to deliver highly personalized campaigns to the right audience. It’s a transformative solution for driving user engagement and retention.
Moreover, CleverTap’s customer support stands out for its professionalism, responsiveness, and prompt resolution of queries. This level of support truly enhances the overall experience.
If you're seeking a reliable and feature-packed engagement platform, CleverTap is the ideal choice. It has revolutionized my marketing efforts, and I wholeheartedly recommend it to others!
The user-friendly interface, coupled with advanced segmentation tools, empowers businesses to deliver highly personalized campaigns to the right audience. It’s a transformative solution for driving user engagement and retention.
Moreover, CleverTap’s customer support stands out for its professionalism, responsiveness, and prompt resolution of queries. This level of support truly enhances the overall experience.
If you're seeking a reliable and feature-packed engagement platform, CleverTap is the ideal choice. It has revolutionized my marketing efforts, and I wholeheartedly recommend it to others!
What do you dislike about the product?
Some older campaigns are displaying all metrics as zero. Not sure if this is a bug.
What problems is the product solving and how is that benefiting you?
To manage all the push and in-app notifications.
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