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Great tool for Marketing & Analytics
What do you like best about the product?
1. Tool is bug free
2. Great support by Amey as my CSM
3. Email Onboarding was done as a brisk pace, Tejas ensured the email deliverability is high and it continues to be on good stead
4. Harshitha from the onboarding team really helped us in integrating the sdk to our website and helped in integrating other tools as well
5. Anoop helped us in kicking off whatsapp pretty smoothly
2. Great support by Amey as my CSM
3. Email Onboarding was done as a brisk pace, Tejas ensured the email deliverability is high and it continues to be on good stead
4. Harshitha from the onboarding team really helped us in integrating the sdk to our website and helped in integrating other tools as well
5. Anoop helped us in kicking off whatsapp pretty smoothly
What do you dislike about the product?
Onboarding takes a fair amount of time, but once onboarded, everything is smooth
What problems is the product solving and how is that benefiting you?
Great analytics to understand the user behaviour, demographics, journeys. Really helps us in identifying the right cohort to target.
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CleverTap: Intelligently positioned to help you Tap customers for Good
What do you like best about the product?
Its a truly clever AI-Powered intent engine designed to tap and retain forever by unlocking limitless customer value. Absolutely empowering, positively intentional, with capacity for personalized journeys that drive business and mutually beneficial relationships.
What do you dislike about the product?
Well, considering it doesn't come cheap, it sometimes has performance issues that leave you wondering what's up. But it gets going, it taps like no one's business. Making it worthwhile at the end of the day.
What problems is the product solving and how is that benefiting you?
It activates the tools, channels and campaigns to target, tap and retain forever through personalized outreach. Enabling faster roi, improved business outcomes and growth.
User friendly interface & customer support
What do you like best about the product?
I used clevertap for one of my usecase to send push notifications to our mobile users which are registered on clevertap.
- With user friendly interface I was easily able to configure campaigns to send the
notifications and track the stats in the campaign only.
- Very helpful customer support, I was facing issues in understanding their api
documentation, so for that I contacted customer support and in no time their support
team contacted me to schedule a call with me to understand the issue and resolve it
quickly.
- With user friendly interface I was easily able to configure campaigns to send the
notifications and track the stats in the campaign only.
- Very helpful customer support, I was facing issues in understanding their api
documentation, so for that I contacted customer support and in no time their support
team contacted me to schedule a call with me to understand the issue and resolve it
quickly.
What do you dislike about the product?
Clevertap API documentation can be more understable. I faced difficulty understanding current documentation fulfilling my usecase, so have to customer support to understand it better.
What problems is the product solving and how is that benefiting you?
Few months back I got a requirement to send push notifications to mobile customers. So I found clevertap push notification, its user friendly interface and customer support helped me integrate push notification clevertap apis in no time. Currently service is live on production using clevertap push notification service which is solving our usecase.
"RELIABLE OPTIMUM ONLINE PRODUCT AND SERVICES ADVERTISING"
What do you like best about the product?
Improved and incredible online mobile E-Marketing optimisation campaign and ROI.
Sales analytics and optimisation.
Available and affordable.
Sales analytics and optimisation.
Available and affordable.
What do you dislike about the product?
It has nothing wrong since it meets all.
What problems is the product solving and how is that benefiting you?
Conducting superstitious and optimum online marketing analytics, digital products and services promotion, marketing and advertising.
Customer journey tracking and analysis.
Customer journey tracking and analysis.
'Talk about a Business Partner with Genius Capabilities!'
What do you like best about the product?
Am always amazed how CleverTap leverages on AI to cleverly engage, convince and convert leads. It wotks with market data, uses it to target with precision and success. Pure genius! Few other Apps can achieve what it does. A brilliant Solution to Have.
What do you dislike about the product?
Its just a Clever Business Partner with Business Intelligence that's a cut above the rest. Nothing but likes, likes, likes for this one!
What problems is the product solving and how is that benefiting you?
CleverTap has been making use of market and target analytics brilliantly using AI to then go tapping via personalized campaigns using push notifications, in-app community and so much more. Usually very successful, helping us reach roi faster.
Use it for all things marketing campaigns
What do you like best about the product?
- Personalize frequent experiences and automate campaigns across channels; we use it for all things marketing campaigns.
- Prevent user churn by detecting uninstalls.
- Target users outside of the dashboard, like website visitors.
- Comprehensive documentation for complex journeys and feature understanding.
- Interface is intuitive and easy to navigate
- Customer support is also good especially Sanjay Singh, if you're facing some issue related to WhatsApp or SMS, he will solve it with little to no time involvement from your side and it HELPS a lot. Anand Abhishek is your go-to person to sort out all things Clevertap issues on a day-to-day basis, is easy to talk with, and is very patient with our queries.
- Prevent user churn by detecting uninstalls.
- Target users outside of the dashboard, like website visitors.
- Comprehensive documentation for complex journeys and feature understanding.
- Interface is intuitive and easy to navigate
- Customer support is also good especially Sanjay Singh, if you're facing some issue related to WhatsApp or SMS, he will solve it with little to no time involvement from your side and it HELPS a lot. Anand Abhishek is your go-to person to sort out all things Clevertap issues on a day-to-day basis, is easy to talk with, and is very patient with our queries.
What do you dislike about the product?
- Some (not much) data mismatch when tallying with Mixpanel
- Too many simple errors that sometimes delay the execution
- Some hard times while creating complex journeys; not too straightforward to create logics and plan journeys, hence requiring extra efforts and steps.
- Doesn't show an accurate conversion rate as to whether the user has converted because of the particular campaign or they would have done it anyway.
- Too many simple errors that sometimes delay the execution
- Some hard times while creating complex journeys; not too straightforward to create logics and plan journeys, hence requiring extra efforts and steps.
- Doesn't show an accurate conversion rate as to whether the user has converted because of the particular campaign or they would have done it anyway.
What problems is the product solving and how is that benefiting you?
- Personalize frequent experiences and automate campaigns across channels; we use it for all things marketing campaigns.
- Build engagement and relationships with users and improve retention.
- Build engagement and relationships with users and improve retention.
Best Makerting automation tool
What do you like best about the product?
DIY aspects of it.
Clear understanding and visualizations of funnels and insights
Clear understanding and visualizations of funnels and insights
What do you dislike about the product?
Attribution, there are lots of data mismatch
What problems is the product solving and how is that benefiting you?
Re engagement, awareness
CleverTap is the most sensible business Tapping tool
What do you like best about the product?
It makes real sense to engage CleverTap. And that's because it's the cleverest business tapping tool in the market. Very intuitive in its use of AI to reach, pitch, engage, tap and retain. An must-have for every marketer!
What do you dislike about the product?
Some drawbacks are privacy concerns which is normal with data, and a dependency on internet. But that's expected.
What problems is the product solving and how is that benefiting you?
it's a tool that cleverly uses AI to segment precisely who we need to approach, strategically engage via push, In-app, email, personalized campaigns. The end game of which is improved business outcomes and roi thanks to this sensible solution.
Reliable Tool
What do you like best about the product?
It is multi-engagement features allow us to communicate on various platforms to our customers. Has good personalizing features for a market to use in the campaigns. Good segmentation and automation for campaigns to be run daily. Also has a good analytics dashboard and Insights to analyze the campaign performance. Good integration, Implementation process and support one gets from the team. Can be frequently used as part of the daily campaign operates and the UIX is easy to use.
What do you dislike about the product?
Cost is expensive compared to the other tools available.
What problems is the product solving and how is that benefiting you?
Our Customer retention and engagement.
Leading Automation Tool in the market
What do you like best about the product?
The number of features Clevertap provides is the best & most among it's competitors
What do you dislike about the product?
Journeys could be made a little smoother & easier to create
What problems is the product solving and how is that benefiting you?
Clevetap's analytics is by far the most accurate that helps me analyse the data across various channels. Also, the developments they bring in their tool is also commendable.
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