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easy way to have all your communication channels in one platform
What do you like best about the product?
The ability to provide insights and tools to improve customer engagement and retention.
What do you dislike about the product?
It would be the complexity for new users and sometimes integrating CleverTap with other tools can be complex or require developer involment.
What problems is the product solving and how is that benefiting you?
Undersanting customer behavior and user retention, CleverTap offers tools to identify and engage users proactively with personalized campaigns.
Review for clever tap sdk
What do you like best about the product?
CleverTap delivers a comprehensive, data-driven approach to personalized, automated marketing that boosts engagement and retention across multiple channels. Sends personalized messages through push notifications, emails, and in-app messages, triggered by user actions.
What do you dislike about the product?
Don't have anything specific but just a feedback, some users may find the platform's interface and features a bit complex at first, especially for those who are new to mobile marketing or marketing automation tools. A more intuitive user experience or additional onboarding resources could make it easier to get started.
What problems is the product solving and how is that benefiting you?
If user is in between reacharge journey and user drops somewehere then it sends notification to notify user that recharge is still not complete and same kind of experience in ecommerce checkout page.
A one stop method to handle every detail.
What do you like best about the product?
What I like about Clevertap is how it helps businesses send the right messages to the right people, whether by email, SMS, or push notifications. It works like a smart helper that keeps customers interested, and it shows how customers are reacting, so businesses can keep improving.
What do you dislike about the product?
I don't like about Clevertap is that it can feel a bit complex to set up at first, especially if you're not familiar with all the features. The learning curve can be steep, and it may take some time to get the most out of the platform. Additionally, some users might find the interface overwhelming due to the sheer number of options available.
What problems is the product solving and how is that benefiting you?
Send message to people, like email or notification.
See what people do, understand their action.
Personalize offer or message for each person.
Auto run campaign, no need do it by hand.
See what people do, understand their action.
Personalize offer or message for each person.
Auto run campaign, no need do it by hand.
Exceptional Customer Support
What do you like best about the product?
As a product manager, I’ve had the pleasure of working extensively with CleverTap, and it’s been a game-changer for managing marketing campaigns. From push notifications and journey notifications to interstitials, in-app messages, and marketing emails, the platform’s user-friendly design makes everything seamless.
What really stands out, though, is CleverTap’s exceptional customer support. They’re quick, responsive, and always go the extra mile to resolve queries. This level of support makes you feel truly supported and confident in the platform.
Another highlight is its rich media capabilities—banners, interstitials, and images—that make campaigns visually engaging and more impactful.
Overall, CleverTap doesn’t just simplify campaign management—it elevates it. I highly recommend it to any business aiming to streamline their marketing efforts while achieving great results.
What really stands out, though, is CleverTap’s exceptional customer support. They’re quick, responsive, and always go the extra mile to resolve queries. This level of support makes you feel truly supported and confident in the platform.
Another highlight is its rich media capabilities—banners, interstitials, and images—that make campaigns visually engaging and more impactful.
Overall, CleverTap doesn’t just simplify campaign management—it elevates it. I highly recommend it to any business aiming to streamline their marketing efforts while achieving great results.
What do you dislike about the product?
No addition filters for does not do , already raised this concern
What problems is the product solving and how is that benefiting you?
Helps with the Push campaign
A powerful and robust software for businesses to focus on customer retention and engagement.
What do you like best about the product?
The comprehensive analytics of clvertap allowing real time tracking of user behaviour and trends to retain the customers better using features like 'Cohort' and 'RFM' is the best about this software.
Other than this personalisation , usage of AI ,good customer support and ease of implementation as well as integration are the best things provided considering as user of this software.
Other than this personalisation , usage of AI ,good customer support and ease of implementation as well as integration are the best things provided considering as user of this software.
What do you dislike about the product?
It is not about what I dislike but about the improvements that could make the software more reachable to users. One of the major point to take into the consideration is 'Pricing' .The high price somewhat make customers to rethink on the usage of software.Other than pricing for new users learning more advance features may feel challenging.
What problems is the product solving and how is that benefiting you?
Clevertap solves several key challenges related to customer engagement, retention, and growth.
1.Customer engagement and retention - Clevertap benefited me by providing cohort analysis to proactivly engage users for long term loyalty.
2.Growth - Supports growth without compromising on the quality of engagement.
1.Customer engagement and retention - Clevertap benefited me by providing cohort analysis to proactivly engage users for long term loyalty.
2.Growth - Supports growth without compromising on the quality of engagement.
Clevertap is a game changer for Customer engagement
What do you like best about the product?
I like how easy it is to use the platform without requiring any assistance
The User segmentation, Funneling, Campaign scheduling and metrics tracking is extremely simplfied
Even some of the blogs and articles i have come across by clevertap, while doing my reseearch of customer enagement and notifcation engines , have been extremely insightful . Amongst all the platforms i have explored and used so far clevertap tops it all
The User segmentation, Funneling, Campaign scheduling and metrics tracking is extremely simplfied
Even some of the blogs and articles i have come across by clevertap, while doing my reseearch of customer enagement and notifcation engines , have been extremely insightful . Amongst all the platforms i have explored and used so far clevertap tops it all
What do you dislike about the product?
Considering the amount of data captured, Clevertap can do a wonderful work on the visual representation and dashboarding of the metrics which is ready to use for businesses
What problems is the product solving and how is that benefiting you?
Scheduling and tracking of marketing notifications for mobile platform, analystics and user behaviour funnels
CleverTap is an excellent tool to enhance user engagement strategies through data-driven insights
What do you like best about the product?
1.The platform offers detailed analytics
2.Enables highly personalized communication
3. Trigger campaigns based on real-time user actions
2.Enables highly personalized communication
3. Trigger campaigns based on real-time user actions
What do you dislike about the product?
1. The dashboard can be overwhelming for first-time users.
What problems is the product solving and how is that benefiting you?
1.Helps in customer retention through predictive analytics and segmentation capabilities.
2.Provides actionable insights that helps us make informed decisions to improve user experiences.
3.Simplifies omnichannel campaign orchestration, enabling us to connect with users from one platform.
2.Provides actionable insights that helps us make informed decisions to improve user experiences.
3.Simplifies omnichannel campaign orchestration, enabling us to connect with users from one platform.
Good tool for analytics and engagement
What do you like best about the product?
It is a good tool to capture click analytics, marketing engagement, we mostly use it for app specific KPIs
What do you dislike about the product?
Some pre-defined key journeys to easily replicate and send the notifications would be good
What problems is the product solving and how is that benefiting you?
We use it quite for feature impact analysis and key touch points. As well as sometime for issue debuggin
Finest Analytics & Engagement.
What do you like best about the product?
We greatly use cleverTap to segment users and find out details analytics, we have been using it daily to capture our KPIs like DAU, MAU, important journey clicks etc. The bi-weekly on site support by the tech and customer account team is brilliant. New feature onboarding is also great.
What do you dislike about the product?
Dashboard could be made more easier to use with some examples of key journeys already defined for business use case.
What problems is the product solving and how is that benefiting you?
New feature rollout impact for native app flows, if any issue debugging and loggin.
Seamlessly CleverTap integrates rich media, banners, and images
What do you like best about the product?
I have been using the CleverTap platform for over two years and it has been a game-changer for my marketing campaigns. The platform’s support for A/B testing across push notifications, journey notifications, interstitials, in-app messages, and marketing emails has been incredibly helpful in optimizing campaign performance. As a senior designer, I appreciate how seamlessly CleverTap integrates rich media, banners, and images into both push and email campaigns, making the content more engaging and visually appealing.
One of the standout features for me is the preset templates, which save a lot of time and provide a great starting point for designing campaigns. The platform is user-friendly, yet packed with powerful tools that allow for detailed customization and personalization. CleverTap’s ability to cater to diverse needs while maintaining simplicity is impressive. It’s an essential tool for anyone looking to create impactful, data-driven marketing campaigns. I highly recommend it!
One of the standout features for me is the preset templates, which save a lot of time and provide a great starting point for designing campaigns. The platform is user-friendly, yet packed with powerful tools that allow for detailed customization and personalization. CleverTap’s ability to cater to diverse needs while maintaining simplicity is impressive. It’s an essential tool for anyone looking to create impactful, data-driven marketing campaigns. I highly recommend it!
What do you dislike about the product?
That when setting up a push notification, you have to paste the image and the deeplink two times, once for android and iOS. I am not a tech person but i wonder why they cannot save the users from pasting two times. Not a deal-breaker though!
What problems is the product solving and how is that benefiting you?
Setting up our push notifications and email campaigns
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