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Glad to use and recommend Clevertap
What do you like best about the product?
Clevertap is easy to use, easy interface, well defined technology. Good to use this since last 3 organisations.
What do you dislike about the product?
Speed which is becoming better and better day by day.
What problems is the product solving and how is that benefiting you?
RFM is a very good feature.
Its very easy to create segment and do targeting accordingly.
FB/Google- Create direct audience and start monitoring.
Its very easy to create segment and do targeting accordingly.
FB/Google- Create direct audience and start monitoring.
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Great tool for smarter campaigns and experimentation
What do you like best about the product?
Our marketing campaigns have become lot more data-driven because of Clevertap.
With its AB testing feature, CT has also enabled us to do a lot of quick experimentation on the fly.
With its AB testing feature, CT has also enabled us to do a lot of quick experimentation on the fly.
What do you dislike about the product?
The way data is displayed can be confusing to interpret at times. We often find ourselves wishing for more clarity on some disparities in data, even though it ends up being an interpretation error a lot of times
What problems is the product solving and how is that benefiting you?
Quicker product experiments, which allow us to do product discovery much faster than before
Very helpful platform to manage multiple touchpoints
What do you like best about the product?
Very simple, intuitive UI and good analytical insight for our marketing efforts.
What do you dislike about the product?
Couldn't say much. We had a problem with integration for a bit but it is finally solved.
What problems is the product solving and how is that benefiting you?
This allow us to focus more on our marketing strategy rather than busy maintaining multiple channels.
An all-you-need analytics suite for growing startups
What do you like best about the product?
What I like best is I haven't needed to look at any other analytics tool since we brought in Clevertap. Except for measuring session time which is overall becoming difficult & attribution analytics, Clevertap has literally everything under the sun & it is definitely the most robust tool we have used in the last 3 years. We use it for Funnels, Cohorts, Trends, and the Dashboard is definitely useful.
What do you dislike about the product?
They should bring in advanced features like- email reports for dashboards & anomaly alerts. Also, not every analytics output can be pinned to the dashboard. If the support was on-call more than it is on email, it would have helped us better.
What problems is the product solving and how is that benefiting you?
We use Clevertap to study user behavior, trends and understand different cohorts and funnels which help us better the product. We intend to soon use this for cross-platform analytics (web & native android).
Recommendations to others considering the product:
Event nomenclature is something that seems unimportant, but if you're gonna have folks from different verticals use analytics, pay very close attention to this & you'll be sailing happily.
Marketing Automation at its best
What do you like best about the product?
We love Event Design capability the best. It helps us bucket events according to business processes easily.
What do you dislike about the product?
We have not had any major issues. For any minor issues that we have raised concerns the response is very quick and helpful.
What problems is the product solving and how is that benefiting you?
We have multiple interactions on our app screen at a time, all of which are well captured and segmented with CleverTap.
CleverTap Review- A tool that suits the needs of every scale
What do you like best about the product?
CleverTap’s RFM feature has been helping us a lot to automatically segment users based on their actions in the app. I’ve been using this for a lot of our customers for analytics. I’ve used funnels, flows and pivots widely.
What do you dislike about the product?
Data collection and updates could be faster.
What problems is the product solving and how is that benefiting you?
It’s important for us to ensure that the content sent to each user is cut out to his or her needs. CleverTap provides us with valuable insights on all users.
Best tool for push notifications
What do you like best about the product?
For all our customers, we’d set up their engagement and marketing campaigns to go out through CleverTap. My most used feature would be A/B testing in push notifications. It is easy to use and the learning curve is not at all steep.
What do you dislike about the product?
None. Though there’s always scope for improvement!
What problems is the product solving and how is that benefiting you?
CleverTap helped us understand user behaviour through steps through funnels and then segmenting these users. We’ve been able to run targeted messaging to these specific users. For a lot of customers, we’ve improved CTRs drastically.
Recommendations to others considering the product:
Definitely recommended CleverTap to all those looking to retain their users for the long term.
CleverTap
What do you like best about the product?
The ability to segment according to what we want to hit our users with and the option to use more than 1 image
What do you dislike about the product?
The inability to edit the "WHO" from a running campaign.
What problems is the product solving and how is that benefiting you?
User targeting
Great customer service and extremely easy to integrate.
What do you like best about the product?
The short campaigns and the quick cohorts.
What do you dislike about the product?
user funnel is a bit complicated and not very intuitive and the lack of edit functionality after publish is a bit frustrating.
What problems is the product solving and how is that benefiting you?
onboarding, engagement and attribution.
Recommendations to others considering the product:
We are getting new features by the month, while implementation keeps very easy.
Best tool for Mobile and Web Marketing
What do you like best about the product?
For us the overall experience with CleverTap was excellent. Their customer support is great.
What do you dislike about the product?
Nothing that i can think if. All sectors are handled well by their customer support.
What problems is the product solving and how is that benefiting you?
One of the main challenges for us was getting an accurate way of measuring retention. CleverTap did a very good job for us. We use cohorts to measure daily, weekly, monthly retention. We also look at RFM transitions to see how users have moved between stages, it helps us communicate better.
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