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Good
What do you like best about the product?
User-friendly and easy to navigate interface.
What do you dislike about the product?
Slow speed as well as time taken to get reports from CleverTap.
What problems is the product solving and how is that benefiting you?
Ease in sending notifications and minute audience segmentation.
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For app marketing and analytics I believe is the most UI & UX Friendly Tool.
What do you like best about the product?
Multiple Features:
1. User Segmentation.
2. Attribution.
3. RFM
4. Journey's
1. User Segmentation.
2. Attribution.
3. RFM
4. Journey's
What do you dislike about the product?
1. No Excel Uploading Option.
2. Event Flow.
2. Event Flow.
What problems is the product solving and how is that benefiting you?
In-App Intended
Events Flow
Attribution
Events Flow
Attribution
Recommendations to others considering the product:
For App, Marketing Clevertap is the most reliable tool and User friendly tool
Great Tool, Amazing Customer Service
What do you like best about the product?
Interface is easy to use and is amazingly fast. It takes less than a few seconds to query millions of data points. Intent based segmentation is one of the most used feature by my team after funnels.
It is also easy to integrate with.
It is also easy to integrate with.
What do you dislike about the product?
Should do more training videos for end-users
What problems is the product solving and how is that benefiting you?
Easy to read data and take decisions in real time without help from data scientists
Recommendations to others considering the product:
I would highly recommend using their intent based segments and the new beta feature recommendations.
Relevance is the key!
What do you like best about the product?
Ability to process data real time makes life easy for a big data marketer craft real time value oriented messages / notifications to users, thereby gaining their trust and improving engagement
What do you dislike about the product?
Mobile responsiveness screens can get better.
What problems is the product solving and how is that benefiting you?
User Engagement primarily & improving product using flow analysis & understanding what customers like in your app/product becomes easy.
Making the Marketing team independent
What do you like best about the product?
Omni Channel Communication, Able to manage the different communication channels at one place, helping us to engage users in a more sophisticated way. The user segmentation is very good, we can segment users based on the activities they did on our platform. That helps us to promote the content to relevant users and do better matchmaking leading to higher engagement rates.
What do you dislike about the product?
No safari and Firefox push notification support at the moment. So, loosing out a lot of users. But it's in their roadmap, looking forward to seeing it soon.
What problems is the product solving and how is that benefiting you?
Segmenting the users based on the content they are exploring on our platform.
Omnichannel communication. All communication endpoint in one place makes life easier.
Our marketing team became independent, they no longer need the tech team to do data mining to find a segment of users and they don't need anyone to design emails/HTML for them.
Omnichannel communication. All communication endpoint in one place makes life easier.
Our marketing team became independent, they no longer need the tech team to do data mining to find a segment of users and they don't need anyone to design emails/HTML for them.
Recommendations to others considering the product:
If you have not ever used any product similar to this. You should definitely try or at least see a demo. The tools gives hundreds of ways/combinations to engage your existing customers or visitors. So, the only constraint that will remain is your team's imagination to use it.
A good product
What do you like best about the product?
Ability to engage users through various communication channels
What do you dislike about the product?
Disability to segment users via uploading email ids
What problems is the product solving and how is that benefiting you?
Convert users into customers.
Recommendations to others considering the product:
A good product but needs a lot of improvement.
Pleasant and Straightforward Tool
What do you like best about the product?
Simple and easy to understand user interface makes usage a smooth and hassle-free process. Thorough tagging and tracking systems provide good insight into campaigns and results. Plus excellent customer support is a huge bonus!
What do you dislike about the product?
Campaign management, particularly when reviewing past campaigns can get messy and could use a tidier sorting system that makes referring back easier.
What problems is the product solving and how is that benefiting you?
Engaging customers is made easier with CleverTap, with their journeys and easy campaign setups, reaching the customer base has been made easier!
Recommendations to others considering the product:
Simple and easy to use interface
Comprehensive Data Science & Actionable Customer Mktg Suite
What do you like best about the product?
Amalgamation of Data science and the ability to extract data faster. Real Time updation of metrics and campaign automation capabilities are the best in the industry. Innovation of newer mediums to reach out to the customers is brilliant. Ability to be agile and efficient are the best factors in the team's DNA
What do you dislike about the product?
Web MAUs need to be derived and hence you need to resort to another channel to compute the same. At times, the team is not accessible on calls but always does provide a solution across all boards in a jiffy
What problems is the product solving and how is that benefiting you?
Reading and comprehending data - easy actionable insights via touchpoints across mobile & web. Easily configurable 3rd party touchpoints. Comprehensive remarketing capabilities is the best benefit
Recommendations to others considering the product:
Real Time Fastest Data processing, New feature implementation, ease of Use & Data that can be actioned upon - should consider CleverTap
Excellent interface and robust analytics
What do you like best about the product?
CleverTap has an excellent user interface which is easy to understand for almost everyone. Over and above it has advanced features which make the life of marketeers easy and reduce the dependency on analytics.
What do you dislike about the product?
It becomes slightly slow while handling very high traffic
What problems is the product solving and how is that benefiting you?
We use it for engaging with audience to make users aware of new content, high intensity live events and sustaining engagement. The major benefit is it is a very nimble platform which let's marketeers segment their user base reducing dependency on analysts. There are multiple use cases to be able to
Recommendations to others considering the product:
Explore more features on the dashboard
Excellent mobile marketing platform
What do you like best about the product?
The CleverTap platform lets you do app analytics at incredible speeds, provides ready answers, and engage with your users via push notifications, in-app messages, emails or web notifications. It helps you figure what are users doing in your app and website
What do you dislike about the product?
Evening is awesome, I can't say any drawbacks
What problems is the product solving and how is that benefiting you?
There are many customers stop using our app and the new customers who is start using our app also was very less. That time we connected clevertap and they given solutions and we tried it. We got the results within few days. Many of our old customers are came back and we got a huge number of new users
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