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A very promising product which is designed for scale
What do you like best about the product?
I used this product for my own personal webapp and mobile app. My DAU and MAU have been on the rise and I was essentially impressed with the functionality of "FLOWS"
To be able to see the breaking points in the user experience and create a plusher experience was my top requirement.
To top it all, I created multiple user journeys and now am mapping just the user behavior.
Additionally, Funnels, Pivots and the newly launched Intent based segmentation are also something that people like me who are looking to generate revenue would highly use before our campaigns.
To be able to see the breaking points in the user experience and create a plusher experience was my top requirement.
To top it all, I created multiple user journeys and now am mapping just the user behavior.
Additionally, Funnels, Pivots and the newly launched Intent based segmentation are also something that people like me who are looking to generate revenue would highly use before our campaigns.
What do you dislike about the product?
It is a little hard to choose for I dislike. Dislike is too strong a word but I guess, they can train people in companies to use the product. I mentioned that once and ever since they have started this "CleverTap Confluence" where they come to cities in person and do a full length product walkthrough, business cases pitch.
What problems is the product solving and how is that benefiting you?
As my business s very new and recent
- User Engagement is a key aspect
- It is followed by User retention
- Marketing Automation
The Journeys have definitely helped in saving a lot of my time. For engagement I have a great variety of channels to sue from but I only use Web Push and Mobile Push as of now. For retention I am mostly relying on their Analytics stack which is proving to be very beneficial as they create insights out of user data and most of the time these insights could surpass the human eye.
- User Engagement is a key aspect
- It is followed by User retention
- Marketing Automation
The Journeys have definitely helped in saving a lot of my time. For engagement I have a great variety of channels to sue from but I only use Web Push and Mobile Push as of now. For retention I am mostly relying on their Analytics stack which is proving to be very beneficial as they create insights out of user data and most of the time these insights could surpass the human eye.
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Very insightful app analytics and user engagement platform
What do you like best about the product?
Custom dashboard is one of the very useful feature where multiple users of the platform can create their own dashboard based on their KPIs and monitor the important metrics of the app.
What do you dislike about the product?
Although the product has all the necessary feature, something that needs attention and improvement is the user navigation flow section.
What problems is the product solving and how is that benefiting you?
App and cross platform analytics, ability to create user segments based on past and live behavior.
Lot of smart features up its sleeve
What do you like best about the product?
CleverTap delivers what it promises. They do the things that they do best internally and partner with the best companies out there for the rest providing the end user a fantastic mobile marketing & retention solution. The best part about using CleverTap is the post-purchase customer success team is always there to help you out. They've pointed me in the correct direction countless # of times.
The product team keeps rolling out new features & improvements every month so I'm confident that the product will keep improving. Few of the recent most features like intent based segmentation are really helpful.
The product team keeps rolling out new features & improvements every month so I'm confident that the product will keep improving. Few of the recent most features like intent based segmentation are really helpful.
What do you dislike about the product?
The Product's visual design could be improved a little
What problems is the product solving and how is that benefiting you?
I'm engaging my users thereby helping my business improve its retention efforts (More than 30% improvements)
Recommendations to others considering the product:
CleverTap's integrations with other softwares are super helpful
What do you like best about the product?
1. The ability to transform collected data into valuable susceptible segments which that can be directly targeted using the RFM technique available.
2. The analytics leg of the tool on top a campaign engine helps glean good inputs about consumer behaviour/business trends.
2. The analytics leg of the tool on top a campaign engine helps glean good inputs about consumer behaviour/business trends.
What do you dislike about the product?
While this can be an issue pertinent to the sector I work for (Telecom), the raw files that I download using my primary key gets merged which essentially translates to manual cleaning of atleast 10% of the file.
If multiple numbers are aligned to one email ID on seperate devices (corporate consumers), I can still segregate them but, if multiple profiles are created using one phone, it's a mess.
If multiple numbers are aligned to one email ID on seperate devices (corporate consumers), I can still segregate them but, if multiple profiles are created using one phone, it's a mess.
What problems is the product solving and how is that benefiting you?
1. Reduction of dropouts during our signature journeys (Bill payment/Recharges)
2. Ploughback of lost revenue through reminders/drop messages
3. Increase in retention(%) of consumers -- Reduction in churn
2. Ploughback of lost revenue through reminders/drop messages
3. Increase in retention(%) of consumers -- Reduction in churn
Recommendations to others considering the product:
Must use.
But, best wielded when use completely.
All integrations should be made from an omnichannel perspective.
But, best wielded when use completely.
All integrations should be made from an omnichannel perspective.
Easy to use, worth the money
What do you like best about the product?
Life saver for company work! It helped in a variety of contexts and situations. Recommend specifically for those that need mobile app statistics and assistance. It’s helpful in collecting data and personalizing push notifications.
What do you dislike about the product?
Although initially it could appear costly to some companies, if you use mobile apps, it does pay for itself after several uses.
What problems is the product solving and how is that benefiting you?
It helps our Mobil app presence and personalize our push notification system. Plus, it’s easy to help with anlyzing mobile app data.
Recommendations to others considering the product:
It’s a good product if your company used an app!
Simple sales platform
What do you like best about the product?
It is easy to use as well as optimized for fhe acquisition of sales profitibility when dealing with large corporations
What do you dislike about the product?
Its a little limited for a sales tool that has been usedul dor my company
What problems is the product solving and how is that benefiting you?
Getting the maximum amount of sales growth for clientele
Review for CleverTap
What do you like best about the product?
Great features for the analytics and engagement. They have a very good customer service team, which is always attentive to the needs of the customers as well. It's very easy to set up. The best feature in my opinion is that is the ease with which I can look into the user timeline of app events to identify problems.
What do you dislike about the product?
The layout and some of the dashboard features are not very well defined. I also feel that it is a little too expensive for the features provided.
What problems is the product solving and how is that benefiting you?
I have used this for user tracking, managing projects and teamwork. It si very helpful for intuitive work and helps me keep track of my student's class activities.
Recommendations to others considering the product:
I would recommend checking this out and incorporating this with the other staff and larger team members.
Clevertap user
What do you like best about the product?
Good analytics. Can make decisio s quickly.
What do you dislike about the product?
We still have to pull raw data into an excel and do some of our calculations.
What problems is the product solving and how is that benefiting you?
Trying to understand user behaviour with our s/w
Great experience
What do you like best about the product?
I have recently started using CleverTap and have found the product to be extremely useful for startups. They have both engagement and analytics unified in one place and that saves a lot of time.
The recent release of pivots and flows have given us so many actionable insights on our app uninstalls and user retention.
Their support function also is swift.
Kudos!
The recent release of pivots and flows have given us so many actionable insights on our app uninstalls and user retention.
Their support function also is swift.
Kudos!
What do you dislike about the product?
There is nothing as such I dislike about this
What problems is the product solving and how is that benefiting you?
We could upsell
Best mix of analytics & marketing
What do you like best about the product?
- Ability to create live segments with large traffic volumes
- Product/support team that takes feedback positively
- Analytics and engagement in a single package is wonderful
- Product/support team that takes feedback positively
- Analytics and engagement in a single package is wonderful
What do you dislike about the product?
More focus on app analytics than for websites.
What problems is the product solving and how is that benefiting you?
We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing. Analytics and engagement in a single package is wonderful. It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds. Also, their new Flows feature has helped us understand where exactly the user dropped off and what actions were performed right before that. We have used web pop ups and emails extensively.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
They have a fantastic customer success team that has been very responsive to all our calls and emails.
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