External reviews
642 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Multichannel Customer engagement with powerful insights and seamless personalization
What do you like best about the product?
Integration Flexibility
Real-Time Insights
Omnichannel Engagement
AI-Powered Analytics
Tailored engagement to achieve a unique market position
Highly responsive and effective customer service
Real-Time Insights
Omnichannel Engagement
AI-Powered Analytics
Tailored engagement to achieve a unique market position
Highly responsive and effective customer service
What do you dislike about the product?
While it's intended for security, the dashboard has been requesting frequent logins lately
What problems is the product solving and how is that benefiting you?
Monitor campaign performance and user behavior in real-time for instant optimization.
Create and manage automated, multi-step user journeys with a visual drag-and-drop builder
Create and manage automated, multi-step user journeys with a visual drag-and-drop builder
Good product and service provided by the Clevertap team
What do you like best about the product?
Have been using Clevertap for the last 3 years for 3 accounts on nearly day-today basis. As a marketer, I have found Clevertap great on the fronts of ease of setting up push/journey notification, emails, interstitials, in-app notifications and more.
Some other features that I like:
- Tracking campaign performance is seamless.
- Segmentation, A/B testing, and filters for targetted marketing.
- Preset templates for email marketing are cool too.
- Admin settings that help you assign roles to team members.
Overall, Clevertap is a reliable platform that meets my requirements.
Some other features that I like:
- Tracking campaign performance is seamless.
- Segmentation, A/B testing, and filters for targetted marketing.
- Preset templates for email marketing are cool too.
- Admin settings that help you assign roles to team members.
Overall, Clevertap is a reliable platform that meets my requirements.
What do you dislike about the product?
Despite being a great robust platform, there are some hiccups in between. Thankfully their customer support team and query management system is good and things get taken care of.
What problems is the product solving and how is that benefiting you?
Meets my digital marketing needs
Clever Tap a Clever Tool
What do you like best about the product?
User Segmentation, CleverTap’s powerful user segmentation capabilities.
CleverTap’s robust performance tracking allows businesses to analyze user activities comprehensively.
Real-Time Analytics: Users have praised CleverTap for its real-time analytics, which are particularly useful for mobile engagement
CleverTap’s robust performance tracking allows businesses to analyze user activities comprehensively.
Real-Time Analytics: Users have praised CleverTap for its real-time analytics, which are particularly useful for mobile engagement
What do you dislike about the product?
Sometimes new users get accustomed to the platform can take time
What problems is the product solving and how is that benefiting you?
Majorly help me to keep the dynamic flow of users on our app with real time engagement with and personalisation that allow us to be more interactive with the engagement.
Efficingy of this allow covering multiple aspect a multiple set of users.
Efficingy of this allow covering multiple aspect a multiple set of users.
A dependable marketing automation platform
What do you like best about the product?
I have been using the CleverTap platform for over three years to manage push notifications, journey notifications, in-app notifications, interstitials, and marketing emails across two accounts. My experience has been excellent so far.
The platform’s user interface is intuitive, and setting up campaigns or journeys is straightforward, even for complex workflows. What sets CleverTap apart is their customer support. Every query I’ve raised has been resolved promptly and effectively. I also appreciate their well-organized query management system, where issues can be prioritized as urgent, medium, or low. This ensures that critical issues are addressed immediately, which is a big plus for fast-paced marketing environments.
One feature that I have been recently trying my hands on is “Scribe", their integrated tool for notification content creation, which has been incredibly helpful in understanding and tweaking content based on emotions it is likely to invoke in the readers. It makes strategizing content more efficient.
Overall, CleverTap is a reliable and versatile platform that combines robust features with excellent customer support. I highly recommend it to anyone seeking a dependable marketing automation platform.
The platform’s user interface is intuitive, and setting up campaigns or journeys is straightforward, even for complex workflows. What sets CleverTap apart is their customer support. Every query I’ve raised has been resolved promptly and effectively. I also appreciate their well-organized query management system, where issues can be prioritized as urgent, medium, or low. This ensures that critical issues are addressed immediately, which is a big plus for fast-paced marketing environments.
One feature that I have been recently trying my hands on is “Scribe", their integrated tool for notification content creation, which has been incredibly helpful in understanding and tweaking content based on emotions it is likely to invoke in the readers. It makes strategizing content more efficient.
Overall, CleverTap is a reliable and versatile platform that combines robust features with excellent customer support. I highly recommend it to anyone seeking a dependable marketing automation platform.
What do you dislike about the product?
In setting up journey notifications, there are no filter on specific "actions" within the event properties under the "user does not do" section in the Entry Inaction condition. I raised this with the Clevertap product team and they have assured that this additional feature is already under development and should be available some time soon.
What problems is the product solving and how is that benefiting you?
Helps me manage push notifications, journey notifications, in-app notifications, interstitials, and marketing emails across two accounts
Clevertap Review
What do you like best about the product?
It is very userfriendly and all provides timely customer support.
What do you dislike about the product?
A few other things can be added in the product which are not there right now
What problems is the product solving and how is that benefiting you?
It helps in proper prersonalization and timely communications
Push notification based on user actions
What do you like best about the product?
I liked the feature to send messages immediately depending on specific actions performed by users also its simple interface makes it more easy to integrate sdk in app
What do you dislike about the product?
Nothing to not like but sometime the profile building take more time
What problems is the product solving and how is that benefiting you?
Managing the push notificaiton and also if the user leave something in the cart and is about to drop off it many platrorm are unable to tackle but clevertap helped to trigger and send the notificaiton about the same
The Best Analytics Console for dealing with large volume of user base.
What do you like best about the product?
The CleverTap is an amazing tool that i used and workin on many applications, for increase application's visibility on online platform and also increase interaction from application via notifications and targeting user specific to their behavioural pattern. The customer support is also very responsible and handling the situations with ease. the frequency of use is also great when working with bulk crowd and dealing with millions of user.
What do you dislike about the product?
The setup, sometimes be a tidious process for the fresher to integrate the process and also, integrated implementation might create a issue realted to native code in case of android, and might need additional integration of notification for different brand available in android.
What problems is the product solving and how is that benefiting you?
The CleverTap play an critical role in mapping the user interactions and help us learn the interaction scenarios between user and application interaction, also it help us sharing the notification related to their ideal recommendation.
Great expereince so far!
What do you like best about the product?
I love the analytics dashboard. It is so much better than what we had before. The customer support team was very helpful with onboarding and helped us work out problems along the way and even after onboarding. The tool is pretty user-friendly.
What do you dislike about the product?
So far the only struggles have been the learning curve of switching platforms. We've noticed a few differences but for the most part all positive expereinces.
What problems is the product solving and how is that benefiting you?
It is helping help to better target our audience by allowing us to have better segmentation. Also the analytics are helping us to have a better understanding of our users behaviors.
Experience with CleverTap has been Amazing
What do you like best about the product?
Their services, support team is great and helpful
What do you dislike about the product?
Not exactly dislike but a few features can be added to make the experience more seamless
What problems is the product solving and how is that benefiting you?
Manual work has been almost nil with the automation
Clevertap - Great tool for CRM and end to end campaign management
What do you like best about the product?
Clevertap has a smooth and easy to navigate functions with dedicated space for analytics, campaign scheduling and management along with a plethora of channels to execute campaigns and it's always on the lookout with additions of up to date features and tools required as per market conditions. It is easy to implement with timely customer support and can be integrated with multiple other marketing softwares
What do you dislike about the product?
Sometimes lags with over storage of data.
What problems is the product solving and how is that benefiting you?
It helps with end to end campaign management and execution and helps plan out campaigns and segmentations
showing 41 - 50