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Clevertap is the best marketing tool
What do you like best about the product?
I have been using clevertap for over 3+ years as a marketing tool for our organisation, i have had a smooth and delightful experience using the tool, it helps me engaging my customers on daily basis and helps in marketing automationas well to set my user journeys. The clevertap support team is very prompt and helps us resolve our query's instantly.
What do you dislike about the product?
Can be more User friedly, probably a better UI & UX. More automation tools & capabilities would be good.
What problems is the product solving and how is that benefiting you?
Clevertap helps me engage with my users on daily basis.
Platform for Enhanced User Engagement
What do you like best about the product?
For the past two years, my experience with CleverTap has been nothing short of exceptional. This platform simplifies the creation and management of push notifications, journey notifications, interstitials, in-app messages, and marketing emails with remarkable ease. As a content creator, I find the integrated Scribe feature particularly invaluable—it streamlines content creation and boosts efficiency significantly.
The user-friendly interface, coupled with advanced segmentation tools, empowers businesses to deliver highly personalized campaigns to the right audience. It’s a transformative solution for driving user engagement and retention.
Moreover, CleverTap’s customer support stands out for its professionalism, responsiveness, and prompt resolution of queries. This level of support truly enhances the overall experience.
If you're seeking a reliable and feature-packed engagement platform, CleverTap is the ideal choice. It has revolutionized my marketing efforts, and I wholeheartedly recommend it to others!
The user-friendly interface, coupled with advanced segmentation tools, empowers businesses to deliver highly personalized campaigns to the right audience. It’s a transformative solution for driving user engagement and retention.
Moreover, CleverTap’s customer support stands out for its professionalism, responsiveness, and prompt resolution of queries. This level of support truly enhances the overall experience.
If you're seeking a reliable and feature-packed engagement platform, CleverTap is the ideal choice. It has revolutionized my marketing efforts, and I wholeheartedly recommend it to others!
What do you dislike about the product?
Some older campaigns are displaying all metrics as zero. Not sure if this is a bug.
What problems is the product solving and how is that benefiting you?
To manage all the push and in-app notifications.
Best customer engagement platform available across domains
What do you like best about the product?
Clevertap has been one of the best platform for customer retention. Its easy integration inside app makes it most convenient.
Mostly we have came across only 20-30% if its entire capabilities and truly impressed by it.
Push notifications, emails, inapp messages can be easily triggered without adding much efforts in the code. Based on all the notification it sends, the data which we receive and the anaylysis which they provide is truly incredible.
Event the documentation which they have provided is clear and upto the point.
Mostly we have came across only 20-30% if its entire capabilities and truly impressed by it.
Push notifications, emails, inapp messages can be easily triggered without adding much efforts in the code. Based on all the notification it sends, the data which we receive and the anaylysis which they provide is truly incredible.
Event the documentation which they have provided is clear and upto the point.
What do you dislike about the product?
There are no such difficulties we have faced using clevertap as a SDK in our app.
What problems is the product solving and how is that benefiting you?
Handling push notifications easily without doing any hustle makes the platform truly amazing. Otherwise handling services and broadcast receivers can be a bit tedious and even all the performance optimizations have been already handled by the platform which makes our task easier.
Automation expert and user friendly tool
What do you like best about the product?
Clevertap gives you a lot of flexibility on how , who and when during campaign execution.
Automation tools like linked API, Bulletins and catalog functionality is amazing.
Automation tools like linked API, Bulletins and catalog functionality is amazing.
What do you dislike about the product?
Sometimes under a lot of features and campaigns executions, the [product gets glitchy sometimes.
What problems is the product solving and how is that benefiting you?
it si helping to give features early than any other competitor and the exceptional csm support to build and solve any issue and hands on expeirence.
Powerful tool for business with complex user engagement needs & multi-channel promotional campaigns
What do you like best about the product?
Campaign Management is very easy.
It offers funnel tracking and user segmentation to improve user behavior.
It offers funnel tracking and user segmentation to improve user behavior.
What do you dislike about the product?
The only concern is the cost which will be more concerning for small organisations or startups
What problems is the product solving and how is that benefiting you?
It helps improve app engagement by understanding user behavior
SDK for push notifications, creating user profile
What do you like best about the product?
CleverTap is the most powerful SDK that sends personalised push notifications to the users as per their most interactions which is more impactful in increasing customer engagement. Support team is also very helpful. Also a very easy to learn fopr new joiners.
What do you dislike about the product?
Nothing major issues as of now but data representation is not quite presentable, could be more easy to visualise.
What problems is the product solving and how is that benefiting you?
In our recharge feature, if user is in between recharge and quits the jounrney, clevertap triggers a push notification if user doesn't complete recharge within 30mins. This has helped us to complete recharge jounrneys which was abandoned by user.
A Masterpiece of Customer Engagement
What do you like best about the product?
CleverTap is more than just a tool; it's a masterpiece of customer engagement. This platform has revolutionized the way we interact with our users. The intuitive interface, coupled with the depth of analytics, empowers us to make data-driven decisions that truly resonate.
One of the most impressive features is the personalization capabilities. We can segment our users with precision, delivering targeted messages that feel personal and relevant. The A/B testing functionality allows us to optimize our campaigns continuously, ensuring maximum impact.
One of the most impressive features is the personalization capabilities. We can segment our users with precision, delivering targeted messages that feel personal and relevant. The A/B testing functionality allows us to optimize our campaigns continuously, ensuring maximum impact.
What do you dislike about the product?
Additional costs for advanced features or increased usage can sometimes surprise users.
What problems is the product solving and how is that benefiting you?
Understand User Behavior,Personalize User Experiences,Cohort Analysis
CleverTap Push notification
What do you like best about the product?
I like the functionaliity of sending notification to abandon journey and creating user's realtime profile is also a unique feature. I also liked the feature of showing floating banner on app launch. it is very useful in promoting different products. Tracking user data is also very easy.
What do you dislike about the product?
As of now, I have not found any glitches
What problems is the product solving and how is that benefiting you?
There are many problems, which is being solved by clevertap :
- Providing analytics
- Sending real time push notification to user based on some criteria
- Creating user profile based on sepecific app versions
- Providing analytics
- Sending real time push notification to user based on some criteria
- Creating user profile based on sepecific app versions
CleverTap as an analytics tool is very much helpful to understand user behaviour.
What do you like best about the product?
1) As CT SDK integration in an app tracks individual user's end to end joureny , it is much simpler for business to focus and constant improvement in key areas.
2) Also, CleverTap allows to send push notification campaings , it is easier and helpful to retarget users which in turn helps in increasing app engagemnet.
3) Most important thing about CT is , you can target a segemt of users from a large pile of users engaging in an app.
2) Also, CleverTap allows to send push notification campaings , it is easier and helpful to retarget users which in turn helps in increasing app engagemnet.
3) Most important thing about CT is , you can target a segemt of users from a large pile of users engaging in an app.
What do you dislike about the product?
There is only one disadvantage I can think of , is , CT doesn't allow multiple level of filters during campaign setup .
e.g. If I want to send a push notifiaction to user who launches my app and does any transaction , and suppose it got failed due some api downtime in app . Then in user who does condition i can apply filter as "app launch" and in "user who does not do " condition i can only apply transaction condition , though I want to apply 2 level filtering ,first is "tranction" and second level "success" .
I can't do this in CT as of now.
e.g. If I want to send a push notifiaction to user who launches my app and does any transaction , and suppose it got failed due some api downtime in app . Then in user who does condition i can apply filter as "app launch" and in "user who does not do " condition i can only apply transaction condition , though I want to apply 2 level filtering ,first is "tranction" and second level "success" .
I can't do this in CT as of now.
What problems is the product solving and how is that benefiting you?
For me , CT is solving a problem of remarketing , due to this feature I can increase Daily Active users (DAU) as well as Monthly Active users (MAU) of the app.
Clevertap - Great Platform for Customer relation management and Customer Retention
What do you like best about the product?
Clevertap has been an important tool for us in terms of retention and engagement strategy its capabilities for the Automated journey and in-depth functionality help us improve the communication and strategy with the customer. Its Advanced segmentation, campaign functionality, and real-time data help us better analyze customer trends. It's Anonymous tracking of the users on the website and the App track every event of the customer.
What do you dislike about the product?
Integration with clever tap is a little time-consuming and also the pricing can be better for small enterprises.
What problems is the product solving and how is that benefiting you?
Clevertap helps us solve a lot of issue in helping us manage customer behaviour and detailed segmentation with functionalities like Events, Creating user funnel, Trends, Pivots, and Flows which gives us better insights in decision making with omnichannel like WhatsApp, web push, App push, sms, Emails. Additionally to all this the cohorts help us understand the customer pattern over multiple revenue channels and segmentation like RFM segments can help us treat customers based on the intentand it makes easy for the brand to optimize the marketing channel and remarketing strategy.
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