The most valuable features of the solution are overall capacity management and product management, which are really good for protecting data assets.
Dell PowerProtect Data Manager
Dell TechnologiesExternal reviews
11 reviews
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External reviews are not included in the AWS star rating for the product.
A tool that offers good capacity management and product management
What is most valuable?
What needs improvement?
A lot of improvement is required in Dell's first level of support.
In the future, the product should be able to fit into a hybrid infrastructure. It should be more of a single solution to meet all your hybrid infrastructure needs rather than having different solutions.
For how long have I used the solution?
I have been using Dell PowerProtect Data Manager for a few years. I am a customer of Dell.
What do I think about the scalability of the solution?
It is a scalable solution.
A team of almost 50 people uses the tool. All the 50 people who use the solution are administrators.
My company does not plan to increase the use of the solution in the future.
How are customer service and support?
The solution's technical support is good. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My company works with the servers and storage tools from Dell.
How was the initial setup?
The product's initial setup phase was easy.
What was our ROI?
I have not seen any return on investment in our company from the use of the solution.
What's my experience with pricing, setup cost, and licensing?
The product is offered at a very competitive price in the market.
The compression and deduplication functionalities in the solution ensure that my company is able to save some costs.
What other advice do I have?
I am satisfied with the product.
The tool streamlines our company's data backup and recovery processes since the solution fits into our landscape and portfolio, especially with what we have in our infrastructure, and it actually helps us comply with data regulations. The tool protects critical data by dealing with areas like unauthorized access.
I don't have hands-on experience with the product to be able to comment on how its UI enhances our company's data management tasks. The tool is majorly used in our company's operations team. I only work on certain projects and help the teams to deploy the product.
The tool has the ability to handle growing data volume since my company has not faced any scalability issues since we were able to manage areas like sizing and future capacity expansion. To date, my company has not found any scalability issues with the product.
It is a good product that fits in the latest infrastructures very well. If you have legacy products in your environment or data centers, then it is better to consider some other product other than Dell PowerProtect Data Manager.
I rate the overall tool a seven or eight out of ten.
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