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Generate automated bill runs
What do you like best about the product?
It helps companies to automate month end bill runs and subscription upfront pricing to charge their end users.
What do you dislike about the product?
While working for a company I found and faced issues on connectivity and limited integration capabilities with other systems
What problems is the product solving and how is that benefiting you?
It helps us to integrate and connect with different gateways like Adyen and Cybersource and then using the concept of public private keys to secure the data transamission
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Enhance acknowledgement of Zuora.
What do you like best about the product?
On using zuora software, I feel it's the most user-friendly, it also has templates that we can customize easily as per client requirements, and it generates automatic billing whenever we hit an order.
What do you dislike about the product?
It is complex when we use the application, especially with limited technical expertise. And also, the community forum of yours I feel its weak in the user interface.
What problems is the product solving and how is that benefiting you?
I used Zuora to track my bill. If you do not have any technical knowledge, then also you can easily understand and operate this tool, its provide automation and also we can use its payment. It's so secure. Also there are many templates we can use for management, in zuora we can easily create our rule and implement .
Zuora is software platform that i interact with on daily basis for day to day business activity
What do you like best about the product?
It's very easy to use. Even if we don't have technical knowledge, we can efficiently operate the payment and billing system and also merge with the many helpful platforms like PayPal, so all benefits are in one platform .and also I worked with iFrame of the zuora so its relatively easy to operate with it
What do you dislike about the product?
There is no such point in disliking Zuora but i would like to suggest that we can do more work on the automation part of Zuora, and also we need to give some customization options for the user
What problems is the product solving and how is that benefiting you?
Previously we used the same old structure for the billing. There is no variety, but Zuora give us different variation for payment modal; we can easily manage and operate, Zuora has very good matrix, and its provide the option for customizable billing
It did not work for us
What do you like best about the product?
The customer database is fine, and the information is very accurate. Is a very good tool for monthly subscriptions business
What do you dislike about the product?
Our business model was based on SASS annual revenue, and the idea of Zuora is based on a monthly subscription model, this was not fit very much and we can't modify it for annual revenue.
The subscription feature was based on a daily rate x month. And did not contemplate the annual model. so we can't modify the subscriptions according to this. Sometimes we had annual amounts, different than the contract amount.
The way to modify the subscriptions includes amendments and not all can be modified correctly
The subscription feature was based on a daily rate x month. And did not contemplate the annual model. so we can't modify the subscriptions according to this. Sometimes we had annual amounts, different than the contract amount.
The way to modify the subscriptions includes amendments and not all can be modified correctly
What problems is the product solving and how is that benefiting you?
Zuora offered us a concept that helped us to change our business model, from bookings to SASS. Also, we could anticipate our renewals and make accurate reports
Recommendations to others considering the product:
Is a very good tool for SASS business based on monthly subscriptions, like Spotify or Netflix
Best in business
What do you like best about the product?
We can make single payment for multiple bills due to consolidated invoice.we are able upgrade, downgrade dynamically.
What do you dislike about the product?
I felt some difficulty while building reports from different data sources
What problems is the product solving and how is that benefiting you?
It is basically a CRM tool which helps in integration of software among different organisations
Awesome & User Friendly Billing Software
What do you like best about the product?
It is a very simple & easy to user billing Software. I have used lots of the similar softwares, but this one's is the best till now, it just ease my business billing process. I can everything at one place.
What do you dislike about the product?
I don't have anything to dislike about it.
What problems is the product solving and how is that benefiting you?
It is easiers for my company to manage subscription order-to-cash process, subscriber relationships, and keep up with fast-changing go-to-market strategies. it is just dynamic & single platform.
Good platform
What do you like best about the product?
Billing system is good with invoice settlement
What do you dislike about the product?
Running reports and pulling objects from zuora to Salesforce is difficult. Rest is good
What problems is the product solving and how is that benefiting you?
Billing is easy and saving time.
The Intelligent and less complex system for subscription management
What do you like best about the product?
It supports billing in multiple currencies.
What do you dislike about the product?
Poor User Interface. Loat Time is very slow.
What problems is the product solving and how is that benefiting you?
The entire Quote-to-Cash process is benefitted by Zuora. We also track subscriptions in a better way via Zuora.
Best
What do you like best about the product?
Enhancing Subscription based business models
What do you dislike about the product?
There is a little bit problem in integration system
What problems is the product solving and how is that benefiting you?
Customer account related and payments related
Recommendations to others considering the product:
Use zuora for subscription based model billing and for revenue
Its a good platform for subscription management and has evolved very fast in last few years
What do you like best about the product?
The object model and compatibility with Other systems like Salesforce.
What do you dislike about the product?
The client support and knowledge and skills of support and consulting staff require improvement.
What problems is the product solving and how is that benefiting you?
Subscription business for the print and digital magazines is our business area. We liked the way the invoicing, payment and reporting are being done.
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