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Excellent for prorating and subscription services
What do you like best about the product?
Best at syncing with salesforce, prorating invoices and charging monthly for standard services
What do you dislike about the product?
Does not adjust well to specific company situations which could lead to billing errors but this is not the norm
What problems is the product solving and how is that benefiting you?
Zuora has saved me time from prorating and creating invoices monthly. This has created several automated steps
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Zuora is a great billing system for our coming
What do you like best about the product?
We are able to do invoicing and reporting all within Zuora. It is so useful to be able to do multiple things in one system. Zuora has been great for our billing and reporting!
What do you dislike about the product?
Some of the reports and functions in Zuora aren't that intuitive, but once you figure out the ropes, Zuora is a great tool for billing and reporting.
What problems is the product solving and how is that benefiting you?
We were able to automate many manual processes once we started using Zuora. We are also able to run reports and customize them to our needs which is very useful.
Recommendations to others considering the product:
Zuora is a great billing tool especially if you are looking to automate. We have journal entry automation, orders and advanced AR. All of which have been invaluable in our daily work.
Zoura Smooth i
What do you like best about the product?
I use Zoura for customer follow up primarily for refund/credits and orders, and it has always been very user friendly and supplies what is needed consistently.
What do you dislike about the product?
I do not currently have anything I am unhappy with using the Zoura product.
What problems is the product solving and how is that benefiting you?
I am able to help customers with timely follow up for the billing related needs.
Good for subscription based billing, lacking in accounting aspects.
What do you like best about the product?
Subscription base tracking and billing is great.
What do you dislike about the product?
Accounting processes is not. The lack of credit memos and use of CBA's gives not visibilty to true write offs. The inability to put in dynamic service term dates on write off's is also not good.
What problems is the product solving and how is that benefiting you?
Managing and tracking subscriptions and reporting on fields specific those subscription is great.
Recommendations to others considering the product:
Make sure accounting requirements/needs are aligned to other onsite finance systems
Good results thanks to Zuora CPQ
What do you like best about the product?
Excellent program for large transactions. We also use Zuora CPQ to manage forms and compile quotes. It provides an extremely high speed of work. Normal personalization, it allows all users to create simple and functional ways to improve work. Quite easy to master this software.
What do you dislike about the product?
This software has no big drawbacks, the rest is not important.
What problems is the product solving and how is that benefiting you?
We use Zuora CPQ to manage forms and compose quotes, as well as conduct transactions.
The system that exceeded my expectations.
What do you like best about the product?
I really like this program because through its different editions, it adapts to the needs of my company, it allows me to manage the different changes to be made to the products and their prices, as well as the administration of records and administration of taxes.
Zuora has an extraordinary technical support team, because I love that they had effective solutions that met our expectations and needs as a company, I also like that I can extract different reports, because that allows me to observe valuable data for my work meetings, plus that your billing system is very easy to use and is integrated with the sales team system.
Zuora has an extraordinary technical support team, because I love that they had effective solutions that met our expectations and needs as a company, I also like that I can extract different reports, because that allows me to observe valuable data for my work meetings, plus that your billing system is very easy to use and is integrated with the sales team system.
What do you dislike about the product?
In truth, there is nothing that I do not like about this program, however, in certain occasions when having so many options it is heavy, but after you get used to it, it is very easy.
What problems is the product solving and how is that benefiting you?
Thanks to Zuora, this system has been of great help to the company, specifically for our billing process, since previously, we presented faults when subscribing customers as well as price changes and others, but these problems were solved using this system.
It has also allowed our customers to be more satisfied, because when making purchases, billing is done easily and quickly, as well as benefiting our employees because they can work more comfortably and in less time, which It has generated greater benefits for both the work environment and financially.
It has also allowed our customers to be more satisfied, because when making purchases, billing is done easily and quickly, as well as benefiting our employees because they can work more comfortably and in less time, which It has generated greater benefits for both the work environment and financially.
Recommendations to others considering the product:
I recommend this system because it adapts to any type of company, adapts to your needs and has an excellent technical support team. Without a doubt it is a great investment.
Simple
What do you like best about the product?
Zuora is simple to use and helps automate billing
What do you dislike about the product?
preview of usage doesn’t work when you’re billing anything other than monthly
What problems is the product solving and how is that benefiting you?
We’ve been calculating a majority of our invoices in Xhosa
Zuora Review
What do you like best about the product?
Migrating data out of it isn't hard. It has deeper billing capabilities.
What do you dislike about the product?
Too many records. Quoting can be messy and difficult
What problems is the product solving and how is that benefiting you?
N/A
Rolling Window
What do you like best about the product?
Within Zuora we are able to bill and charge. System reporting is easy to use and create other reports within.
What do you dislike about the product?
Currently we do not have Revpro and therefore we struggle with the 606 recognition. We also have Zuora set up to recognize all revenue upfront which causes more work on the back end. The system does not make it easy to see amendments. I am also concerned with the direction Zuora is going in. Are we their target customer.
What problems is the product solving and how is that benefiting you?
Subscription Billing, Invoicing, payments
Recommendations to others considering the product:
Zuora has taken two different paths in recent years. We are currently on their old track with Amendments to contracts vs. Orders. Due to being on the old track, we have had a disconnect with their current road map, and therefore we as a company have run into issues when processing invoices or having smooth transitions with contracts.
Zuora is great for billing and payments
What do you like best about the product?
Using Zuora hell’s you organize and get your price offering in order. It also helps sales team sell faster through CPQ.. less human error in quotes.
What do you dislike about the product?
Some processes have too many steps . Everything is an add on and more money. Reports are not so easy to create .
What problems is the product solving and how is that benefiting you?
Tracking of pricing and offers made to customers. Making pricing promotions without coding faster to market.
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