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329 reviews
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5-star reviews ( Show all reviews )

    Ashish-Rawat

Content management has improved authoring and now delivers faster, higher performing websites

  • March 31, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am using Contentful for content management system. I code and make a website from it, fetching the data from Contentful. I use Contentful for images and contents. I work on Contentful for my website projects.

I am currently working on my Digistep website project. To fetch the data, I first upload content in Contentful, including images and media in the media section. After that, I fetch the data in my code, which appears in the browser as output.

What is most valuable?

I use Contentful for content management system and performance optimization. Using Contentful increases my website performance to approximately 90 plus performance. In PageSpeed Insights, the performance shows 90 plus after using Contentful.

My best experience is that Contentful is very easy to use and helps with authoring purposes. A non-technical person can easily work on Contentful from the authoring end. That is the best part of Contentful.

For integrations, I use Contentful through GraphQL API and Content Management API and many more. Contentful is very useful. After using it, the data with large memory size is reduced and the page reloading capacity is increased.

The page speed is increased because when I test my website performance in PageSpeed Insights, it shows good performance.

What needs improvement?

Contentful would be improved if integrations could be made easier. If a non-technical person wants to integrate the code, they will definitely struggle because they do not have any coding background. That is what I need to improve in Contentful.

For how long have I used the solution?

I have been working in my field for approximately four years.

What do I think about the stability of the solution?

Contentful is stable.

What do I think about the scalability of the solution?

Contentful is scalable and easy to use.

Which solution did I use previously and why did I switch?

I have used a CMS for the first time in my organization, which is Contentful.

What other advice do I have?

I advise using Contentful as the first option because it is scalable and stable with all features included. My company is a customer, and we use Contentful as a service. I would rate this review ten out of ten.


    Lukasz Sobiech

Content modeling has empowered my personal blog and brings my articles and images together

  • March 22, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Contentful is that I built my personal brand called immediatetiger.com and I needed a section called blog where I could post articles from time to time about anything that I found interesting and related to my work. I needed something where I could log in and manage my articles with a basic API that would expose my data and I could read them through a microservice.

Because I use the Next.js framework, I found Contentful very easy to integrate and basically expose that to the front end so I can see articles and manage them through Contentful's content management system.

I use Contentful solo. I worked at one company and integrated Contentful as well, but for my personal brand, it is literally just a solo solution to manage my personal blog. That's why I also have a free account, because I set up my account a long time ago, but I didn't have a real solution that I could utilize Contentful for. I can see that right now it works for me long-term, so it's a great choice.

I have only four articles so far because it's been since January 2025, so it's just basically this year and we're currently in March, so it hasn't been a long time. What I found very interesting is that I can upload images. Because I can upload images and publish them through Contentful, that simplifies a lot of things because usually I use Google Cloud storage. When you write articles, it's better to keep images and articles in one place in Contentful because it's just so easy to think about. For now, because I'm very slow with doing my articles, it's a really great choice. I know that Contentful also does GraphQL, which is great as well.

What is most valuable?

Contentful offers several valuable features. The most valuable feature is Content, where I can create new articles. I also found the Media section interesting, where I can upload my images. When I look at the content, I found it interesting how I can model content. When I click on my article, I have ID, title, description, and images fields. This feature where I can add fields of a specific type is really great when you look at a project in the initial stage, because you never know how long-term you will expand or what will happen with the project.

Apart from these features, I found that it's easy to integrate, and the documentation is easy as well. I could easily create the API key and everything else. When you look at the API keys feature, I think it's very stable. I never had any problem. Webhooks also exist, but I don't use them right now. Maybe I will use them at some point. Because I publish my articles very slowly and not many, I use mainly these features for now.

Contentful has positively impacted my work because I have people browsing Google and because I use SEO as well, and my articles are indexed and written by me. People come and read them. The most valuable part is that some people find them attractive and actually read about topics like the difference between chatbots or agents, what is a chatbot, what is fine-tuning, or remote work. These are actually my articles, which are quite important looking at the market right now. Some people come and view and read them.

What needs improvement?

To be honest, I don't work so deeply with Contentful to see anything that I would change. Based on what I do, everything is really done in the sense that I don't need any changes. Maybe in the future something will change, but at this specific moment, I think I got everything I need from Contentful.

The only thing I would mention is basically fields and types. That's what I found quite difficult at the beginning to understand how all that works. So there is some space to improve. Apart from that, I didn't have really any big requirements in terms of any changes. I would need to look very deeply once again at what I did because I did that some time ago. For now, I don't need any updates from Contentful. At least, I don't see it at this specific moment. The job I really do by using Contentful is really little. I don't post every week or every single day to basically expect something more in terms of quality.

I just noticed that there's a new AI Automation tab. I have not seen that before. At this specific moment, I think everything works in a really great way. It's very stable. That's the most important when you post content. The last thing you want to see is that the service disappears or your content is somehow changed. For me, it's been very stable. Even though I have just four articles, they're very important for me, and my personal brand is very important for me as well. I just try to make sure that I stick to basically stable solutions. For one year and six months, I never had any problems with Contentful. Even when I was updating the module, I never had any problems.

For how long have I used the solution?

I have used Contentful for about one year and six months, starting when I began building my personal brand and one of my sections is a blog, where I needed to manage my blog articles somehow.

What do I think about the stability of the solution?

At this specific moment, I think everything works in a really great way. It's very stable. That's the most important when you post content. The last thing you want to see is that the service disappears or your content is somehow changed. For me, it's been very stable. Even though I have just four articles, they're very important for me, and my personal brand is very important for me as well. I just try to make sure that I stick to basically stable solutions. For one year and six months, I never had any problems with Contentful. Even when I was updating the module, I never had any problems.

In terms of Contentful, I would rate it 10/10 based on my usage and driven by the stability of the service. When I was building my personal brand for the last one year and six months, I never saw the service go down or break my articles in any way. So there was no downtime. At least I have not noticed that. This is the reason why I rate it 10/10 because when you publish your content and you have articles, even though you have just four of them, the company Contentful may not understand the value of my ideas and why I do it. However, it is very important that there are no downtimes periodically since I bought my domain and I build a lot of other things on that domain as well. My service is quite big. When I choose companies, I look at how stable they are, what's the downtime, and if I had any problems during the time I was working with that actual integration or something. There are companies where things fail and so on. To be honest with Contentful, since I signed up and used this service twice, I didn't have any problems in terms of downtime.

What do I think about the scalability of the solution?

Contentful scalability in my experience is great.

How are customer service and support?

There were challenges because when I was creating a solution, I didn't know Contentful very well. I found a lot of problems with types and matching in TypeScript types with the fields I was using and with the API and the full module. The biggest problem I found was to actually set up correctly and match types so I could build the project and deploy that correctly. This was causing me at the beginning a lot of problems when I was trying to pull data and display my articles. Also quite challenging was displaying the image. It took me a while before I actually did that. However, I managed to display everything the way I want it.

Which solution did I use previously and why did I switch?

I was using Drupal and Joomla a long time ago. I was also using WordPress. However, all these systems are not headless. I was using those content management systems for a while for different reasons. For my personal brand, I was looking for a solution where I could create different types of fields and I could connect to the API and get the actual values of these fields.

How was the initial setup?

I found a lot of problems with types and matching in TypeScript types with the fields I was using and with the API and the full module. The biggest problem I found was to actually set up correctly and match types so I could build the project and deploy that correctly. This was causing me at the beginning a lot of problems when I was trying to pull data and display my articles. Also quite challenging was displaying the image. It took me a while before I actually did that. However, I managed to display everything the way I want it.

What about the implementation team?

I use Contentful solo. I worked at one company and integrated Contentful as well, but for my personal brand, it is literally just a solo solution to manage my personal blog.

What was our ROI?

For one year and six months, I never had any problems with Contentful. Even when I was updating the module, I never had any problems.

Contentful has positively impacted my work because I have people browsing Google and because I use SEO as well, and my articles are indexed and written by me. People come and read them. The most valuable part is that some people find them attractive and actually read about what the difference is between chatbots or agents, what is a chatbot, what is fine-tuning, or remote work. These are actually my articles, which are quite important looking at the market right now. Some people come and view and read them.

What's my experience with pricing, setup cost, and licensing?

I'm on a free plan just because I don't post a lot and the basic setup is free. So at the moment, I'm on a free plan.

Which other solutions did I evaluate?

I was looking at Netlify or something, and looking at WordPress.

What other advice do I have?

I do use Google Analytics. I track my views and I can see how popular my articles are. It's not a lot of views, but people systematically come and read something, which is good.

I didn't check support, but when I was doing that I found out that it's easy to generate the API key and easy to look at the documentation and easy to integrate Contentful with Python as a module. Contentful's module in Python is easy to set up, plus the ability to create the API key easily. Looking at Contentful itself, adding articles is really easy. You upload the image first, then you create the content, you publish, and that's it. It works. Because of that, I think it's good as well. The UI is very normal. I could suggest to Contentful that maybe there are some ideas in terms of content. Now we have AI and a lot of great designs you can create with basically AI. Maybe that's where Contentful could look at, how to innovate or reinvent that part. Even though it looks good, maybe there is space to innovate something.

Make sure your API key is safe. That's what I would suggest. Focus on your content and try to divide your content into different sections and think about what type of section that is and what type of format that should be. That's how I would advise people to look at Contentful. Think about what you want to do, what you want to build, divide this into smaller pieces and think about what type of field that is, and then try to match this with Contentful fields.

There is an AI and automations tab. I didn't look at this section, but I don't see any chatbot available on the app when I sign in. Agents are very important right now because, for example, if you had a section when I look at content, I may have a question about anything. I could ask anything about my article and there's no chatbot that I could talk to when I log in myself. Probably something very important right now is that if you build an article and you are very new to Contentful, it's very hard to understand everything at once. Even though it may look very simple, it's actually not when you build and integrate the module in Python, for example, and then you need to expose that to the front end and so on and so on. You need to use Postman, make requests, and try to understand how it all works. It's actually a lot of things. A chatbot would help your clients for sure because they will have questions. For example, how to connect Contentful through GraphQL and how to connect Contentful through REST. Even though documentation is there, I think questioning an agent is actually much better for me.

I rate this product 10 out of 10.


    Bdg Davis

Rapid content workflows have empowered me to launch community sites in just hours

  • March 12, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Contentful is for smaller websites that need to go up really quickly. I find the content modeling really easy in Contentful and you can basically architect a meaningful data model very quickly and then start testing on the API again very quickly.

Currently, I'm using Contentful for the Waiheke Island Radio community radio website, which is really about podcasts. We have almost 2,000 podcasts and an audio history of Waiheke Island in Auckland, New Zealand. There are interviews, political interviews when election times come around, and environmental content. Really a lot of community-focused content which we store all the audio files up on Amazon and connect them in Contentful just through a URL field, which takes a lot of the load off Contentful. Contentful can be a very lightweight, headless solution just really serving up JSON, while the heavy lifting for streaming and playing is done through AWS.

I have used Contentful for lots of sites, and I'm currently also using it for the Waiheke Island Artworks Community Theatre, managing all their scheduling, bookings, and ticketing. It works seamlessly with Vercel, and the automated CI/CD pipelines mean that from the conception of an idea to actually pushing into production can be a matter of hours. It's a great flexible headless system.

What is most valuable?

One of the best features Contentful offers is the environments, which means I can quite easily separate out the development environment using basically what is a copy of production content. It gives me flexibility to be very experimental with development without impacting the live site at all. The preview features are really good, the integration is strong, being able to plug into Cloudinary and other providers, and the community resources for extensions and plugins are beneficial.

For example, there are generally two things going on with the websites: the development stream, which involves the actual React, Next.js development to release features, and the content management side. On the Waiheke radio website, I have the ability in the backend to use Contentful content management to add components to my page and do layout, which normally involves messing around with content that I don't want to do on the live site. That's how the environments work for me, providing an alternative source of content matched to production, allowing me to experiment and change layouts.

I think the free tier has always been very generous, but the 25 content model types have at times been limiting, and I have had to find innovative ways to work around it because we are a community radio station that runs on donations and grants. Money is, of course, very tight, so I'm always looking for the least expensive ways to do things. Another point about Contentful is that for the bang for buck, what it delivers is superior to a lot of other subscription services. I have tried Strapi, Sanity, and am currently experimenting with Payload, but Contentful has always been a very solid product.

Contentful has positively impacted my organization by allowing me to both develop and release content really quickly and be responsive to market changes and other factors.

What needs improvement?

In my experience, the preview side could be a little bit more straightforward and intuitive. It seems a good use case for AI to enhance it. Being that Contentful possibly has access to the repositories I'm using, as well as the front end and the Vercel pipelines, it could be more intuitive to auto-generate previews.

Everything is fairly covered off. I appreciate the built-in search, the built-in sort capabilities, and the ability to create custom views.

For how long have I used the solution?

I have been using Contentful for around four years.

What do I think about the stability of the solution?

Contentful is very stable.

What do I think about the scalability of the solution?

The interface of Contentful lends itself to very large data sets due to the ability to sort, filter, and create custom lists and views. The other end of that scalability is on the delivery network, which is purely 100% Vercel and is very scalable.

Certainly, I can run a quite large site such as the Waiheke radio site, which is around 2,000 pages or so, very easily with one person. One developer can manage it. I do have a couple of content editors contributing sporadically, but generally, it has made it really simple to manage and run a particularly large site.

How are customer service and support?

To be perfectly honest, I have never needed customer support. I have always been able to find the information I need from online documentation, so I have never actually needed to raise a support ticket.

Which solution did I use previously and why did I switch?

Previously, I was a Sitecore MVP and have worked with Sitecore for most of my career. Sitecore is a large enterprise-scale system, but Contentful beats it regarding the power and simplicity of a pure headless solution. One thing I would note is regarding backup; the backup mechanisms provided by Contentful do not appear to be very transparent. I would love to know more about that. My data is sitting on Contentful's servers, but I want to know how it's protected and backed up.

Which other solutions did I evaluate?

Before choosing Contentful, I evaluated Strapi, Sanity, Ghost, and Sitecore Headless, which is now called Sitecore AI.

What other advice do I have?

My advice to others looking into using Contentful is to stick with the well-established stack of Contentful, GitHub, and Vercel, as it makes for a very rapid deployment and development cycle.

I think there is a need to explore the tiers between free and the $300 tier, as there is probably money to be made by allowing smaller businesses to grow just that little bit more than the free tier allows, and there would be money in it for Contentful.

I would rate my overall experience with Contentful an 8 out of 10.


    Consulting

Effortless Setup and Intuitive Platform from Day One

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Contentful is that it has a platform that is easy to use and very intuitive. You can understand how to connect your web page and start creating pages from day one.
What do you dislike about the product?
Currently, I'm satisfied with all the features Contentful has to offer.
What problems is the product solving and how is that benefiting you?
Contentful is helping my company easily upload blogs to our page.


    Jessica F.

Contentful is flexible, easy to use, allows quick dynamic updates, and leverages our custom UI

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Contentful as our CMS for the past year and a half. It allows us to dynamically update our website's home page, keeping it current, as well as manage our resource pages that include training materials, guides, and general user assets. Additionally, we rely on Contentful to manage our announcement banners, enabling us to deliver real-time user alerts. The experience has been excellent, as we were able to design the frontend to match the seamless look and feel of the rest of our application's UI/UX, while retaining the flexibility to update text, images, and assets through the CMS without needing development releases. Contentful has proven to be cost-effective, straightforward to learn, and has fully met our requirements.

The product is highly flexible, handling our peak traffic periods without any issues. Update statuses are clearly indicated, whether content is published or in draft mode, and the ability to schedule updates for a later time has been especially useful for timed announcements. Overall, it has been relatively easy to learn and has enabled us to become productive quickly.
What do you dislike about the product?
There is no support for search integration on the frontend, this requires a third-party integration with potential additional costs. Additionally, this may not be an issue with Contentful, it may be how we set it up, but I wish there was a way to support multiple environments of a site without pushing to all at the same time. When we publish in Contentful, we publish to all environments at once which makes testing tough after we went live.
What problems is the product solving and how is that benefiting you?
We needed to provide user resources in a flexible way that can be updated by admins real time, consist of our new UI/UX design, and allow for cross-team collaboration. Contentful was easy to integrate, met our budget, and checked our core requirements.


    Raja M.

Easy way to update image & Video with URL

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy way to update image & Video with URL and there navigation
What do you dislike about the product?
making model id sync and there will little bit delay
What problems is the product solving and how is that benefiting you?
There should be no duplicate entries.


    Gabriela R.

Easy to navigate, easy to learn

  • October 26, 2023
  • Review provided by G2

What do you like best about the product?
As a content manager, I've worked with other CMS systems like WordPress, but Contentful is by far the easiest to use. The interface is pleasant, and I enjoy creating unique strictures for each webpage or email. I'm not a developer whatsoever, and I found it really easy to navigate and learn.
What do you dislike about the product?
I haven't had any issues with Contentful. I am still learning new tips and tricks as I go, but that's just par for the course.
What problems is the product solving and how is that benefiting you?
We previouly used HubSpot but it wasn't as scalable. Contentful helps us do more, with less effort.


    Rexford A.

Navigating the Pros and Cons of Contentful: An In-Depth Review

  • October 11, 2023
  • Review provided by G2

What do you like best about the product?
Contentful is a cloud-based service, eliminating the need for users to manage infrastructure and ensuring high availability.
What do you dislike about the product?
Some users like myself find the content entry and editing interface less intuitive compared to other CMS platforms.
What problems is the product solving and how is that benefiting you?
Traditional CMS solutions can be restrictive in terms of customization. Contentful offers flexibility in content modeling, allowing you to tailor the system to your unique requirements.

Benefit: Contentful can accommodate the growing needs of my digital projects without sacrificing performance.


    Non-Profit Organization Management

Contentful for CRM

  • April 21, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and looks great. Great capacity to build different templates and capabilities.
What do you dislike about the product?
Sometimes you dont see formatting errors in the backend and only see once content is live.
What problems is the product solving and how is that benefiting you?
Solving the need for a developer for all web changes


    Computer & Network Security

Contentful is an amazing headless CMS tool

  • April 10, 2023
  • Review provided by G2

What do you like best about the product?
The best aspects of this tool are its modern and uncluttered UI, the multiple options to connect your app code to Contentful and the excellent communication that the Contentful team has provided us. Additionally, its performance has been on point and the team has always been quick to answer our questions.
What do you dislike about the product?
I would say I haven't had any real issue with it, it does have a bit of a learning curve, but the interface is pretty simple and the experts support has been great so it's hard to find any fault to it.
What problems is the product solving and how is that benefiting you?
Decouple the code from the content in our applications, allowing us to modify the content and adapt it to different countries and clients without altering the code of the applications.