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298 reviews
from G2

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    Marketing and Advertising

Easy Navigation

  • September 29, 2023
  • Review verified by G2

What do you like best about the product?
What I like most about Contentful is that it's easy to navigate. They have a tutorial for you as soon as you join, and after you get the hang of it, it's like second nature. It's really helped my team make a cohesive website. I use Contentful every day for my job and it's one of the best software I've used for content management.
What do you dislike about the product?
There isn't anything in particular that I would say I dislike about it. The only thing I could think of is that it seems intimidating at first, but once you know your way around you'll have no issues.
What problems is the product solving and how is that benefiting you?
It's solving the way that we have to categorize things for our website. It puts everything into consideration when you're designing your website. It makes it so easy to have a cohesive website.


    Non-Profit Organization Management

Intuitive and easy to use

  • July 07, 2023
  • Review provided by G2

What do you like best about the product?
As a headless CMS, you are able to update and create content without any risk. This is helpful when the tasks are shared within an organization of people with different levels of knowledge of website administration.
What do you dislike about the product?
Very little ability to edit the main styles unless you are very skilled programmer. I would integrate a basic customization area where an admin can handle the basic look features.
What problems is the product solving and how is that benefiting you?
Our organization is large and many people are involved in the creation / editing od content. Contenful helps us with a clean interface and ease to use


    Ayo S.

Flexible but Complex

  • June 13, 2023
  • Review verified by G2

What do you like best about the product?
I like that once you create a module or component it's easy to reuse and modify
What do you dislike about the product?
Sometimes too rigid, and I don't like clicking through a million layers to get to a component.
What problems is the product solving and how is that benefiting you?
We have a complex website that contentful allows many types of users to keep updated


    Michael M.

Great headless CMS, which is easy to use

  • May 29, 2023
  • Review verified by G2

What do you like best about the product?
Contentful is a really nice headless CMS which gives an easy start, but supports you also when you are growing. The Rest based integration into your frontend works well and the SDKs which are provided make it even easier with the integration.

Even users which haven't used a CMS before were really easy to onboard and it was easy to integrate also customized previews.
What do you dislike about the product?
Contentful provides a nice branch functionality for changes within the structure of your CMS. And allows to merge them with each other. Unfortunately something like that doesn't exists for the content itself.

Therefore I would wish an easier way to release content to production. The release feature improves this however already a lot.
What problems is the product solving and how is that benefiting you?
As a non profit skiing club we are offering to our members and customers skiing lessons and events in a non profit manner. Contentful helps us thereby to keep our webpage always up-to-date in an easy manner and allows several volunteers to contribute to it.


    Carles S.

A developer-friendly CMS

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Contentful is one of the best Headless CMS on the market. It offers a very intuitive user interface, it’s very flexible and highly scalable. Contentful it’s a good tool if you want to decouple content creation from delivery.
The most significant advantage of Contenful is that it provides a powerful API, SDK and a vast ecosystem integration. The platform has an extensive documentation and developer resources that make it easy to integrate Contentful into existing workflows or create custom solutions.
What do you dislike about the product?
I don't miss too many features of Contentful. But maybe it could improve the massive import and export of content from the app, without using Contentful cli.
What problems is the product solving and how is that benefiting you?
Contentful solves the problem of being able to separate data input from output. In addition, the interface of your app is very simple to use.
We have been able to develop our project in a simpler and faster way.


    Silvia C.

Easy to use and with a fast learning curve

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
- It has a large number of functions to enrich text (bold, italic...).

- It allows adding new fields to already functional structures as well as modifying existing ones quickly and efficiently.

- It allows monitoring the existing links between the different content created, being able to understand at a glance the consequences of possible content modifications.

- It offers a wide variety of filters that make it easy to locate specific content.

- It is user-friendly for users with basic experience in CMS platforms, with a smooth learning curve and key functionalities at the click of a button.
What do you dislike about the product?
- If the text entered in certain fields contains remains of any previous format, the text is not interpreted correctly. If this problem were solved, hours of revision would be saved.

- It could incorporate the use of AI for translations so that the user only has to fill the inputs in one language and the rest of the languages are filled in automatically.
What problems is the product solving and how is that benefiting you?
I can have all the content centralized and available for different outputs.


    Christian M.

With contentful for 5 Years now - build an ecommerce shop + cms for multiple platforms on it

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
a headless cms with an awesome UI to configure content types that does not struggle on a larger scale. Good APIs for an easy integration in web, very good availability, no noticable service interruptions in all those years. EU company (berlin based) which in the beginning made negotiations and contact easy (no time zone difference, understanding for our market ...)
What do you dislike about the product?
Some important features for us got added late and through apps instead of a more in depth implementation, during those 5 years we have the 5th customer success manager and 3rd sales contact. All of them were and are great but as a customer you wonder about the fluctuation of employees in that regard. It seems that management has shifted to the US during the last couple of years with less understanding and interest for our market (tourism) in the EU.
What problems is the product solving and how is that benefiting you?
Distributing content accross multiple platforms (web, ios, android) on a larger scale and storing lots of content in Contentful like ecommerce data and much more.


    Jae H.

One of the better CMS I've used

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
Having all our content managed outside our codebase but structured in a way that most folks can easily navigate to make changes is a timesaving benefit. Managing content in this way takes stress off the dev team and allows others to have control on when content gets published.
What do you dislike about the product?
There's definitely a learning curve for most people, technical and non-technical alike. There's only a draft and published state, which is a bit limiting because sometimes we want to archive something but we'd haev to revert it to draft form.
What problems is the product solving and how is that benefiting you?
Contentful helps us manage content development and deployment for our website without engaging the engineering team or waiting on new releases. That keeps our dev team focused and keeps our non-technical team happy to have some control on when their content gets refreshed.


    Sports

Reliable CMS for online shop

  • April 26, 2023
  • Review verified by G2

What do you like best about the product?
- Contentful can act as source of truth for contents for whole online shop
- There is Locale support which allows having content in multiple languages
- Third party apps are easy to install in contentful
- Its very easy to create content models that suits the needs from the Contentful Web UI
- Unpublished contents can be accessed using the preview api
- Content models changes can be experimented in different environments
What do you dislike about the product?
- It's a bit tricky to get an overview of the content tree
- There is no grouping for Content models. If the usecase requires certain type of content models to fall under a group, grouping needs to be hacked using naming conventions that would mimic grouping
- Experimental features sometime go thorugh breaking pages which would make upgrades tricky. One of the example is Compose. There were some content model changes for page and page settings which made upgrade to next version a bit tricky
What problems is the product solving and how is that benefiting you?
Contentful serves as a source of truth for all contents of a web application. We have integrated our Translations Management System (TMS) to Contentful. This allows us to dynamically trigger an translations in TMS when new contents are added to Contentful and eventually export the translated content to Contentful. Once all the content is place we preview the content using preview API, and once happy with the preview we publish the content to make available in the main website.


    Non-Profit Organization Management

Contentful for CRM

  • April 21, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use and looks great. Great capacity to build different templates and capabilities.
What do you dislike about the product?
Sometimes you dont see formatting errors in the backend and only see once content is live.
What problems is the product solving and how is that benefiting you?
Solving the need for a developer for all web changes