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Reviews from AWS customer

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320 reviews
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5-star reviews ( Show all reviews )

    Ben S.

API First, extensible headless CMS

  • December 04, 2020
  • Review provided by G2

What do you like best about the product?
There are many thing I like about Contentful. For me, what I like best about Contentful is their commitment to enhancing and maturing the product. I have witnessed significant change of the product since I first started using it in 2016.
What do you dislike about the product?
Due to Contentful's powerful content modeling capabilities, the web admin UI can become a challenge, especially when your solution involves many models. Happy to say that the admin UI continues to be enhanced and that Contentful has made serious strides forward over the last couple of years.
What problems is the product solving and how is that benefiting you?
Primarily, I've leveraged Contentful for channel agnostic experience and content management. In a previous role, the team used Contentful to manage offers and mobile app configs.


    Benjamin H.

Contentful worked wonders for our static nonprofit site, Hack4Impact.org!

  • November 12, 2020
  • Review provided by G2

What do you like best about the product?
Above all, the GraphQL API made it super easy to add the *exact* content we want to every area of our site. We just needed to inspect our Content Models, build a query in Contentful's own playground, and copy / paste into the codebase.

We were also very impressed with the user experience. We were able to onboard designers and operation directors in 30 minutes, and they felt confident enough to write new content without coming to the devs. The "Draft" / "Published" states were easy to understand, and the rich text fields were super friendly for complex fields. Couldn't be happier overall!
What do you dislike about the product?
Our only "ask" would be template strings for passing values into our text entries. For example, being able to pass a "name" parameter to Contentful, and then using that name throughout a given content model (i.e. This is {name}'s profile picture).
What problems is the product solving and how is that benefiting you?
Basically, we needed a place to store information about our university chapters, board members, and all future content in a single place. In doing so, our content needed to be:
a) Super flexible as we add fields, text, flags, and other values
b) Easily edit-able, so designers and product managers could update content with confidence (and without the developer tickets)

In the end, Contentful delivers all of this and more!


    Jamie D.

Contentful has been an absolute game changer for us

  • September 08, 2020
  • Review provided by G2

What do you like best about the product?
Our content creators love the intuitive user interface and how quick it is to update content. Contentful is by far the best in this regard, compared to the other platforms we trialled.

Our technical team loved how quickly there were able to get started, thanks to the great JavaScript SDK and simple content modelling. The Content Delivery API is fast and reliable, it's been a key factor in bringing our average page load time down 70%.

As a NFP with a number of touch points, Contentful has been a game changer. We finally have a single repository for content that all of our sites and apps can pull from.
What do you dislike about the product?
I really don't have many complaints but my one bug bear is that I wish the rich text editor had a few more options. We've had to come up with a few workarounds for things like superscript and subscript. It would also be great if we could embed Youtube videos, as you can with the markdown editor.
What problems is the product solving and how is that benefiting you?
When we started our project, we had 3 main things we wanted to address:

- Avoid duplication of content across our platforms
- Be less brittle (i.e. allow our content creators to make changes without breaking anything)
- Reduce development overhead

Contentful has exceeded our expectations in meeting all of these requirements, can't speak highly enough about the platform.
Recommendations to others considering the product:
If you've decided a headless CMS is the way to go for your project, look no further than Contentful.


    Hugo D.

Contentful works well and the setup was really fast

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
The setup was really fast and we were able to publish our website on 2 weeks.
Also, we are really happy with the interface to add and manage content with a good productivity.
Support teams always have a quick response time and accurate answers.
What do you dislike about the product?
Regarding payment method, we sometime lacked another options because we had problem with our credit card. But the Billing Support team helped us until we found a solutions, so it was ok.
What problems is the product solving and how is that benefiting you?
It was faster to implement Contenful CMS than coding our own CMS. This was really important because the delivery time of the project was really short!


    Haydn S.

Easy to Implement, Super Flexible

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
The flexibility of the platform is really remarkable. From content modeling to the editor interface, you can build everything to work with your team. Their CLI tools are also really nice.
What do you dislike about the product?
Some of the 3rd party app integrations are a little clunky but otherwise no complaints.
What problems is the product solving and how is that benefiting you?
it is at the center of our media business.


    Mia T.

Great tool for content management!

  • July 15, 2020
  • Review provided by G2

What do you like best about the product?
Our team has really enjoyed the flexibility Contentful gives us in managing our content; as a non-profit without in-house developers, it has given us the freedom to keep updating our content creatively without always needing to hire a contractor. We like how easy it is to preview content in draft mode in QA. It's great to be able to add helper text for different sections so that we can quickly onboard new users. Adding content for additional languages is easy.
What do you dislike about the product?
Sometimes it is too easy for a user to accidentally change something - but that is probably mostly a matter of training users well & how your space is set up. We would also like to have more content types, but it is possible to purchase those.
What problems is the product solving and how is that benefiting you?
We are delivering content to a wide variety of partners through a few different tools, and having many different non-technical staff members collaborate on creating and updating that content. One big benefit has been our ability to target content to certain groups and users through Contentful, and to easily add additional languages.
Recommendations to others considering the product:
It's a great tool! If building something complicated, make sure you collaborate with developers to know how many content types you will need.


    Ghaith Z.

The easiest and the most meaningful CMS to use for big and small projects.

  • April 05, 2020
  • Review provided by G2

What do you like best about the product?
As a Software Engineer, Contentful has been a grace to use on multiple projects with multiple use cases.
The API is straight forward and very easy to use and content structuring and linking to create dynamic and static sites is the most optimized between the varied CMSs that I have used, and it comes with a great interface for content editors and creators.
I am specifically a fan of their APP integration, which makes it so much easier to develop in certain technologies (e.g. Gatsby) and if you're using other 3rd party services for hosting or other uses.
What do you dislike about the product?
I have honestly never run into any serious issues while using contentful in the past 3 years.
They have libraries and integrations that will fit most of your development needs
What problems is the product solving and how is that benefiting you?
I run a non-profit organization called Bureaucrazy with a small team, and due to the nature of the services that our organization provides, we needed a solution to be able to update or content rapidly and on the fly, with a very easy to use interface, that's why we landed on Contentful.
We use contentful to structure our data, build up dynamic pages on the site and define conditional content linking.

One of the most important benefits that we have realized is using their new APP feature, which allows us to use easier and quicker to develop technologies and run content updates through their webhooks, automated deployments and run updates with a click of a button, which before considering we're a very small team was very time-consuming.
Contentful were ass well kind enough to provide our non-profit organization with a free plan to use on our site and on our upcoming Webapp


    Non-Profit Organization Management

Contenful is the best CMS for the modern applications

  • March 27, 2020
  • Review provided by G2

What do you like best about the product?
Contentful makes data modeling extremely easy. It takes minutes to build a database schema to create a new app. I love how I can manage all the content in one place and distribute it to all sorts of systems.
What do you dislike about the product?
While they offer a generous free plan, the pricing could get expensive pretty fast depending on your usage.
What problems is the product solving and how is that benefiting you?
We are creating a content-rich application, Contentful allows us to manage content in one place and distribute to all sorts of different platform. The API calls are really fast and the documentation of each language is very well documented.
Recommendations to others considering the product:
If you are migrating from legacy systems like Wordpress, I highly encourage you to test out headless CMS. I think Contentful is a leading expert in the market and it is extremely easy to implement.


    Camilo D.

More than just a content management system —A full API that works flawlessly!

  • March 24, 2020
  • Review provided by G2

What do you like best about the product?
What I like most about Contentful is that we were up and running in minutes. We needed an API to go live but didn't have the time or resources to build everything in house. The second thing that I really love is the caching system. We perform a change and it's live immediately, no need to do anything else, and we love that!
What do you dislike about the product?
For our use, it's missing the possibility to add logic to the fields. We would like to simplify the templates for the editors, so that they focus on the important fields... a little bit of logic would be great for that (if a, then do not display this field, etc).
What problems is the product solving and how is that benefiting you?
Contentful has allowed us to go live in minutes with a rock-solid API. It would have taken us months to come up with an alternative (we developed a data collection software, and Contentful powers the surveys).
Recommendations to others considering the product:
For headless CMSs, it's hard to beat and the free plan is generous


    Staffing and Recruiting

Reliable & Mature

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
While building a new software with a lot of unknowns, one of the best decisions a software company can make is to use Contentful to tackle the complexities with highly reliable and flexible content infrastructure.

The core product is very simple and efficient, scales from beginning to end. On top, it offers a great marketplace (and ability to build your own apps/extensions) that makes Contentful the winner of its own market.

Highly recommended.
What do you dislike about the product?
UX has some room for improvements, and company seems to be already working hard on adressing it.
What problems is the product solving and how is that benefiting you?
We use Contentful for storing and managing highly dynamic data that is subject to change often structurally. Some ofthese data is partially business logic, some of them are layout (yes - we use Contentful as a layout editor as well!) Contentful not only makes it possible, it also provides a neat interface to manage it so we don't have to re-invent the wheel. For us, it's way beyond a CMS actually.