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Good Product
What do you like best about the product?
It's an omnichannel tool that one can use for marketing and communication, The most efficient information about MoEngage is very simple and precise, it can be used by any individual and requires less integration
What do you dislike about the product?
some times we can see inconsistency with the numbers in the analytics section.
What problems is the product solving and how is that benefiting you?
Businesses can easily reach our audience through various communication channels and other plugins are easy to integrate.
It has been a life saver as a marketer
What do you like best about the product?
The analytics is the best part. I have used it a lot in the last 4 months and the analytics and insights is the best. With the addition of Merlin I am guessing the frquency will go up. The continued dashboard improvement and features it is becoming more useful.
What do you dislike about the product?
It's a little unintiuitive to understand it at first and little hard to implement at first. The customer support takes too long and a lot of nudges to speed up. Integration was hard to get right, it took weeks to fix the bugs
What problems is the product solving and how is that benefiting you?
The problem of customer engagement and retention
Great customer engagement platform
What do you like best about the product?
Moengage is super user friendly tool easy to learn
What do you dislike about the product?
Taking very much time to resolves the ticket
What problems is the product solving and how is that benefiting you?
We are using moengage to create transactional email , push notification and we are getting good roi
Everything in one place
What do you like best about the product?
The best part lf MoEngage is that All the communication channels, funnel and data analytics related to a user or an event is there where no one needs to look for other vendors when it comes to integration.
What do you dislike about the product?
There is such hate point about MoEngage as we have been using MoEngage as our primary tool for analysis the user behaviour and funnels.
What problems is the product solving and how is that benefiting you?
Recently MoEngage has came up with features related to growth and analytics and all they are good to go.
To sending the personalize communication about feed consumption using personalisation and connectors, increased our App engagement.
To sending the personalize communication about feed consumption using personalisation and connectors, increased our App engagement.
Ease of use and implementation
What do you like best about the product?
Customer support
Product integration
Ease of implementation
Product integration
Ease of implementation
What do you dislike about the product?
Nothing as such for moengage
No dislikes
No dislikes
What problems is the product solving and how is that benefiting you?
eCommerce
Insights led Engagement is the key to scale the business
What do you like best about the product?
The most important thing I liked is Customer centric experience. That is very important because time span of user is very less so good to have more delightful experience for users.
What do you dislike about the product?
Awareness is very less of the MoEngage and need to talk more about performance centric case studies.
What problems is the product solving and how is that benefiting you?
Solving the personalised experience for users and integrate with whatsapp to reach more relevant audiences. This is eventually helping lower funnel.
The best CRM tool and the team help us succeed
What do you like best about the product?
Moengage gives vast advantages over other CRM tools present in the market with its innovative ideas to improve the overall campaigns and journeys better.
The usecases provided by the team to experiment and Excel always brings in a new experience to work with.
The ease and flow of the system is also really good where in its easily understandable and in case any changes are needed even that is extremely easy to implement.
My organisation has got one of the best responses across the CRM tool due to its usage and worth that it gives back.
The usecases provided by the team to experiment and Excel always brings in a new experience to work with.
The ease and flow of the system is also really good where in its easily understandable and in case any changes are needed even that is extremely easy to implement.
My organisation has got one of the best responses across the CRM tool due to its usage and worth that it gives back.
What do you dislike about the product?
There is nothing much to dislike cause as soon as I have issues across the platform. The POC Mr. Abhinandan and support team is always there with prompt replies and solutions to take care of things.
What problems is the product solving and how is that benefiting you?
It's helping me solve the problem of engagement across my app and web. And it had been really successful in doing the same.
Gamechanger for retargeting and remarketing
What do you like best about the product?
I am growth marketer and was strugling to improve the cac and repeat rate. But after i started using moengage marketing automation tool. I saw a great lift in repeat rate that led to reduction of cac. Best part of moengage is that its very user friendly and instant support.
What do you dislike about the product?
Pricing structure was little complicated as there are lot of advance features which i missed out on some when i signed up. I think if that can be more simplfied it would work great.
What problems is the product solving and how is that benefiting you?
Moengage is able to help us in setting up marketing automation and optimizing our spend in right chanel.
More engage
What do you like best about the product?
Simple
Easy
If you want to engage more with your user
Use MoEngage
Easy
If you want to engage more with your user
Use MoEngage
What do you dislike about the product?
NA
Everything is fit and fine
No dislikes
Everything is fit and fine
No dislikes
What problems is the product solving and how is that benefiting you?
In app and pus hnotification
MoEngage helped us in our 0-1 user growth journey while providing a very user friendly interface.
What do you like best about the product?
The tool is super fast and anyone can learn how to use it within a raw hours. I can integrate all my communication channels as well.
What do you dislike about the product?
I don't think there is any such point. I have never faced any issues with the platform.
What problems is the product solving and how is that benefiting you?
We launched a product that was very new for the Indian financial ecosystem and hence it was important to understand the customer during each phase of our growth. MoEngage helped us identify those levers that helped us grow in the last 18 months from 40L per month to 5cr per month of disbursement (loan amount).
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