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External reviews

462 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mohit G.

My daily growth marketing engine moengage

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
MoEngage helps in marketing and growth, creating user flow, and user journey, and helping me with marketing growth.
What do you dislike about the product?
Integration processing is complicated, Data discrepancy seems sometimes, and Features are expensive.
What problems is the product solving and how is that benefiting you?
Helps in user flows.
Helps in setting up marketing campaigns.
Helps in setting up users flows.
Helps in marketing automation.


    Valerie M.

Easy to use customer engagement platform

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Good account management and support team! They are always ready to assist with any inquiry or concern.

The MoEngage platform is highly intuitive and has comprehensive tools to help us connect with our customers effectively.
What do you dislike about the product?
The learning curve for MoEngage can be steep, especially for those who don't have experience in marketing automation. With the many documentation and resources available, some users find it challenging to get up to speed.
What problems is the product solving and how is that benefiting you?
Through MoEngage we will be able to move out of the manual process of selecting customers and sending out the communication for each part of the journey. MoEngage simplifies this process for us and we will only use one platform for all our communication.


    William S.

Marketing Coordinator

  • May 16, 2023
  • Review verified by G2

What do you like best about the product?
I like having all CRM controls in the one place. The customer service team are amazing
What do you dislike about the product?
I like all features of moeengage. everything works fine for my level
What problems is the product solving and how is that benefiting you?
i use moengage for all customer relations mangement, including email, push sms


    Online Media

Easier to communicate and reach our target customers with MoEngage

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
Our campaigns are easier to set up and reasonable assistance comes from the MoEngage team.
What do you dislike about the product?
Some of our concerns took a while to resolve, but the team persisted in ensuring these issues were addressed.
What problems is the product solving and how is that benefiting you?
Marketing campaign automation, customer engagement, and retention campaigns are just a few. Due to MoEngage's capabilities, we were able to implement different types of campaigns and determine which of them works the best.


    Internet

Great service for multi-channel communications

  • May 12, 2023
  • Review verified by G2

What do you like best about the product?
AI tool that can optimize for best time to send, so as a marketer you don't have to keep analyzing and figuring that out. We're also able to schedule multi-channel communications.
What do you dislike about the product?
Some limitations for React Native apps and once every couple of months there are issues with PNs or in-apps but the MoEngage team is always ready to help us troubleshoot it.
What problems is the product solving and how is that benefiting you?
Providing a personalized marketing communication platform for our active channels


    Banking

Easy to use for first timers in direct comms

  • May 12, 2023
  • Review provided by G2

What do you like best about the product?
this is the second platform i used for EDM sendout and i prefer this better than the old one. more user friendly
What do you dislike about the product?
I upload customer lists into this platform and sometimes it it too slow. and it is also capped.
What problems is the product solving and how is that benefiting you?
Tailor fitting comms for each customer. We use it primarily for direct communications.


    Bernice Angelica R. T.

Great Platform

  • May 12, 2023
  • Review provided by G2

What do you like best about the product?
All features are useful but the best thing is the customer service that they provide with the service.
What do you dislike about the product?
There is nothing to dislike about the platform
What problems is the product solving and how is that benefiting you?
It streamlines our marketing automation processes in the company.


    Mya H.

Overall positive experience after using MoEngage for 1 year

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
Most helpful is strong team behind MoEngage. They are committed to help us deliver the best experiences to consumers.
What do you dislike about the product?
Based on my experience, journey analytics dashboard and onsite messaging functions could be improved a lot better in MoEngage.
What problems is the product solving and how is that benefiting you?
MoEngage solves mainly customer engagement challenges such as low user engagement, conversion, and limited customer insights issues. It allows us to engage with our customers efficiently through various channels, deliver personalized messaging, and gain valuable analytics.


    Vishnu Teja G.

Efficient Support and Feature-Rich Platform: MoEngage is a Game Changer

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
MoEngage has been a game changer for our marketing and customer engagement efforts. One of the things that I like the best about MoEngage is its exceptional support team. They are always available and quick to respond, helping us overcome any obstacles that we may face.

The platform provides various features, from push notifications to email marketing, which helps us reach our customers through multiple channels. The push templates are excellent - they are easy to use and allow us to create personalised, eye-catching messages that grab our customers' attention.
What do you dislike about the product?
One of the few things that I dislike about MoEngage is that we rarely encounter any bugs or glitches. However, in the rare instance when we do face an issue, the support team is quick to identify and resolve it.
What problems is the product solving and how is that benefiting you?
MoEngage solves many problems related to customer engagement and retention. By providing personalisation, multi-channel communication, automated campaigns, and real-time insights, MoEngage allows businesses to deliver more personalised and relevant customer experiences, leading to increased customer satisfaction and loyalty.


    Nikita S.

My everyday growth and marketing need

  • May 06, 2023
  • Review verified by G2

What do you like best about the product?
It is easy to use
It has diverse features
It has good customer support
What do you dislike about the product?
Integration is slightly tricky and they don't usually help completely for the integration
What problems is the product solving and how is that benefiting you?
1. Daily Marketing using Emails, Push, Onsite etc
2. Marketing Analytics and Optimization
3. Daily User Flows and Journeys