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MoEngage have a great product and supportive customer success team
What do you like best about the product?
Supportive and knowledgeable CSM
Marketer friendly platform with all the communication channel setup combined in just one dashboard
Keep gathering opinion from client to improve
Keep updating new feature based on the market needs
Marketer friendly platform with all the communication channel setup combined in just one dashboard
Keep gathering opinion from client to improve
Keep updating new feature based on the market needs
What do you dislike about the product?
Currently no local language helps docs
Just a few time , the process of investigating issue is time consuming
Just a few time , the process of investigating issue is time consuming
What problems is the product solving and how is that benefiting you?
Set up insight-based communication with our end user using Email, Push , InApp
Monitor campaign performance as well as key metrics of our business
Monitor campaign performance as well as key metrics of our business
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Extremely user friendly and great campaign tool.
What do you like best about the product?
It allows users to manage multiple campaigns and aids in report generation with their dashboards, allowing users to easily view campaign statistics.
What do you dislike about the product?
Limitation usage in terms of reporting and slow in product improvements.
What problems is the product solving and how is that benefiting you?
Helps to solve use cases and build successful other use cases. Integration with other vendors is easier than we thought.
Powerful system for communication
What do you like best about the product?
Easy to use and setup of campaigns. Since it is cloud based it worked well with our internal infrastructure
What do you dislike about the product?
Reporting can be made more visual and intuitive
What problems is the product solving and how is that benefiting you?
Our customer comms are sent through MoEngage. It has become a key tool for campaign management, analysis and planning
All things Growth Product marketing
What do you like best about the product?
ease of use, flexibility, and the ability to create highly targeted and personalized messaging campaigns based on customer behavior, it also provides real-time analytics and insights that help businesses track the performance of their campaigns.
What do you dislike about the product?
1. Integration Issues
2. Cost is high & features are expensive
2. Cost is high & features are expensive
What problems is the product solving and how is that benefiting you?
1. Customer Life Cycle Management
2. Engagement and Retention
3. User flows and Automated journeys
2. Engagement and Retention
3. User flows and Automated journeys
A good tool to support customer care and development.
What do you like best about the product?
User-friendly, easy to use and track performance.
What do you dislike about the product?
Can't track the correct conversion goal.
What problems is the product solving and how is that benefiting you?
Bring complete and attractive information to our customers, monitor performance to plan the next campaigns.
A review of RtistiQ's experience
What do you like best about the product?
The comprehensive suite of engagement tools, especially push notifications, in-app messages, email campaigns, and more. This enables businesses to reach their customers through multiple touchpoints and deliver consistent messaging and experiences.
What do you dislike about the product?
I hope MoEngage can include more temples for OSMs. We still have to work around HTMLs which is is time consuming especially for lead generation.
What problems is the product solving and how is that benefiting you?
The platform offers a range of engagement possibilities through creating campaigns and flows that can help to improve efficiency.
There are advanced analytics and insights but we haven't used them much yet. I hope to use it in the near future.
There are advanced analytics and insights but we haven't used them much yet. I hope to use it in the near future.
Very useful for App
What do you like best about the product?
I like MoEngage because I can set up all the journeys I want with just one tool. MoEngage also has a lot of compelling personalization features.
What do you dislike about the product?
I wouldn't say I like the point that applying an HTML is a bit difficult for non-IT people
What problems is the product solving and how is that benefiting you?
MoEngage has helped me increase my open email rate by using the personalization feature, and MoEngage has also made it easier for me to segment and analyze users.
MoEngage: Elevating Marketing Automation to New Heights
What do you like best about the product?
MoEngage has been a game-changer for our marketing efforts. With its user-friendly interface, feature-richness, dynamic personalization, and excellent customer support, it has empowered me to optimize our campaigns and drive better results. The platform has allowed me to create personalized push notifications, advanced segmentation, A/B testing, and real-time behavioral triggers.
What do you dislike about the product?
While MoEngage offers a user-friendly interface, some users may find the initial setup and configuration process to be complex or time-consuming, requiring a learning curve to fully utilize all the features and functionalities.
What problems is the product solving and how is that benefiting you?
MoEngage helps us to optimize our marketing efforts, enhance customer engagement, drive conversions, and build a strong brand presence, resulting in improved customer satisfaction, loyalty, and ultimately, business growth.
MoEngage has a good support and account management team, offering quick responses and resolution
What do you like best about the product?
Mo-Engage offers an intuitive and user-friendly interface and is quite easy to navigate to set up different campaigns.
- Quite easy to pick up and understand the flow
- Regularly updated and brings new features
- Friendly and quick in action support and account management team
Shubhanshi, Thitiwat, and rest of the team have been a great support in utilising Mo-Engage to the fullest
- Quite easy to pick up and understand the flow
- Regularly updated and brings new features
- Friendly and quick in action support and account management team
Shubhanshi, Thitiwat, and rest of the team have been a great support in utilising Mo-Engage to the fullest
What do you dislike about the product?
While analytics is great, we sometimes miss the raw data, which could have helped find interfacing issues quicker. Right now, the backend team support quickly helps figure out the gaps. Real-time analytics could also be something that could be better
What problems is the product solving and how is that benefiting you?
As an e-commerce brand, we must devise new strategies and campaigns to nudge our users constantly and offer a consistent experience across all channels. MoEngage helps quite easily to setup those campaigns across different segments of users
Good service
What do you like best about the product?
Moengage helps in tracking all asset performances and build the funnel for POPclub business
What do you dislike about the product?
Implementation support could have been much better.
What problems is the product solving and how is that benefiting you?
Moengage is one single place where all CRM can be configured and it helps with relevant insights as well.
Data tracking is easier with MoE as well
Data tracking is easier with MoE as well
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