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MoEngage helped us in create different user segments for easy user targeting with different events.
What do you like best about the product?
What I like about moengage is the user property and user affinity they provide to make customer targeting soo easy, and the RFM Segmentations that will help us target users on the correct time and creatine different user Funnels
What do you dislike about the product?
Integration of moengage is a little tricky. It needs connections to connect to them and data from various CRM providers and outside parties.also some unwanted backend errors there were problem in creating and running campaign in moengage
What problems is the product solving and how is that benefiting you?
MoEngage helps us to create easy user funnels to analyse data and to create easy user journeys with personalised content. The data of funnels helps us to find out the user drop point so that we can make that node better and easy personalization help us to reach customer more effectively , the easy segmentation help us to make effort less user segments to target.
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Good tool for Analytics, Engagement and Automation
What do you like best about the product?
Analytics and insights are some of the best features to analyse the data and strategise the campaigns in a much more efficient manner. It comes with a lot of engagement element options (be it omnichannel or segmentation etc.) to automate customer communications & execute them effectively to improve overall conversions.
What do you dislike about the product?
Lacks some of the features that are available from the competitors. Additional cost for availing add-ons like a best channel or best time for every user etc. makes it a bit behind it's competition.
What problems is the product solving and how is that benefiting you?
Helping us in terms of improving the churn rate, thereby increasing the overall conversion rates across different products.
Helpful
What do you like best about the product?
Customer relations management, continuous feedback
What do you dislike about the product?
Too much time & dependecy on tech integration
What problems is the product solving and how is that benefiting you?
Customer personalisation
Found a one stop solution for campaign management & analysis.
What do you like best about the product?
it is very easy to deploy the campaigns.
What do you dislike about the product?
very difficult to have user-level data export.
What problems is the product solving and how is that benefiting you?
MoEngage is helping to reach out to the users & send them timely communications.
Amazing product to analyze your app
What do you like best about the product?
Best part is you can segment the users and target accordingly. Also they provide lots of communication channel which help us to target user via particular channel like sms or whatsapp not only push
What do you dislike about the product?
I dont think there is any dislike. But if few of the feature if they provide on trial basis then it would be easy for customer to get hands on it and if found usefull then can upgrade
What problems is the product solving and how is that benefiting you?
I can target user on the basis of segments and send them push or sms accordingly. Also i can create flow chart so it automaticcaly send the campaigns without my intervention
Moengage is user friendly. It's UI is great
What do you like best about the product?
Support team responds very quickly. Also, the tool is very user friendly.
What do you dislike about the product?
Flows data can be more organised and data for flows can be in an organised format.
What problems is the product solving and how is that benefiting you?
It is helping to run campaigns smoothly also providing support with email and app marketing to improve CTRs and Conversions
Amazing platform for Omni channel engagement
What do you like best about the product?
Their features of
In app
Easy integration
Helpful CRM
Valuation on Pushes
New upcoming projects and mind mapping
In app
Easy integration
Helpful CRM
Valuation on Pushes
New upcoming projects and mind mapping
What do you dislike about the product?
Upgradation
60 days data retention
Data load latency, have to wait
60 days data retention
Data load latency, have to wait
What problems is the product solving and how is that benefiting you?
Achieving the data for critical users and paid vs unpaid users
Easy to trace the subscribed users for particular disease and target them
In-app engagement for each segments
Easy to trace the subscribed users for particular disease and target them
In-app engagement for each segments
Data: Lifeline for Growth
What do you like best about the product?
The core of any business has to be around data, and that's what you get with Moengage.
What do you dislike about the product?
Some glitches like timezones, duplicacy of tracking in PNs etc
What problems is the product solving and how is that benefiting you?
Customer reengagement, retention and data analytics.
Moengage helps for reach a larger users!
What do you like best about the product?
Moengage technologies have aided us in creating several campaigns that span the entire user lifecycle, from the time an app is installed until the time an individual considers buying the product. We can pick which client we need to engage and where to focus the majority of our efforts the best thanks to Moengage's pre-compute data provided in the analytics and segmentation menu. With moengage's features, anything from an abandonment campaign to wishing a user a happy birthday may be completed quickly. Every time we require direction, Moengage customer success is there to swiftly inform us of the finest practices.
What do you dislike about the product?
There are so many Moengage features, and sometimes they move so quickly that we slowly can keep up. Overall, there isn't much to hate other than having to get used to the fast-paced movement.
What problems is the product solving and how is that benefiting you?
To engage users throughout the lifecycle, critical moments, big seasonal days, etc. Sending an omnichannel campaign from push notifications, email, and in-app banners can all be done with just one tool!
Creative
What do you like best about the product?
The ease and flow makes it really easy to engage with the platform!
What do you dislike about the product?
Personally, I haven't really come across anything negative.
What problems is the product solving and how is that benefiting you?
The best part is the customization and the UI/UX which they provide
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