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Woderful Insights
What do you like best about the product?
The kind of user flows and funnels that can be tracked are really nice for insights. The user experience as an administrator is very good. The new features that they come up with.
What do you dislike about the product?
The plugins dont have much support on flutter in Ios build, facing issue with the notifications. Other than that i think they are coming up with solutions for the problems.
What problems is the product solving and how is that benefiting you?
I have started understanding what problems are there in the user journey flows. I understand the drop offs and also how can those be solved and improved in the coming features.
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The moengage Has given a great solution to retarget to our Existing audience
What do you like best about the product?
The Segmentation & the type of campaign and cohort
What do you dislike about the product?
As of now, we have not faced any major issues with the moengage but as a technical product there should be some minor challenges which is acceptable
What problems is the product solving and how is that benefiting you?
To send the right communication to the right audience at right time with less uninstall rate
dependency on tech is reduced significantly
What do you like best about the product?
moengage is very powerful tool starting from customer acquisition to engagement offering personalized solutions; apart from that, i find analytics very helpful.
What do you dislike about the product?
attribution becomes quite challenging when a user is being targeted from multiple campaigns, there could be a easy way to attribute.
What problems is the product solving and how is that benefiting you?
moengage is making customer engagement easy with personalised targeting, accross different channels and different touch points.
very supportive
What do you like best about the product?
easy using system,very supportive and quick response
What do you dislike about the product?
support team need to take quick response on a complaint with time
What problems is the product solving and how is that benefiting you?
customer retention
MoEngage for driving Business
What do you like best about the product?
Designing automated workflows. Event based actions and analytics real time.
Building predictive analysis and capabilities that keep getting added.
Communication across multiple channels
Building predictive analysis and capabilities that keep getting added.
Communication across multiple channels
What do you dislike about the product?
Voice AI features being not available. Building events based funnels on moengage. Tools that can be used for identifying major drop off points and suggestions to drive conversion
What problems is the product solving and how is that benefiting you?
Drop off management and constant communication with customer to drive conversion. Currently we had only tele assistance which requires human effort. With MoEngage this shall be automated
Incredible experience Growth Summit 2023
What do you like best about the product?
Just attended an incredible event! I must say, it was truly an awesome experience with a plethora of learning opportunities. I am amazed at how much I learned and how many incredible people I met. The speakers were top-notch and the activities were engaging.
For Any brand will get good insights with
Moengage.
For Any brand will get good insights with
Moengage.
What do you dislike about the product?
The waiting period for assistance is a little longer
What problems is the product solving and how is that benefiting you?
Customer journey
Aims to reach higher than expectations
What do you like best about the product?
Insights
Analytics
Customer service
Platform UI
Analytics
Customer service
Platform UI
What do you dislike about the product?
Bloated notification numbers
Few features that takes time to release
Few features that takes time to release
What problems is the product solving and how is that benefiting you?
Real time campaign analytics
One comprehensive view of all the campaigns
Segmenting capability
One comprehensive view of all the campaigns
Segmenting capability
One for all - get everything related to analytics
What do you like best about the product?
Customer journey where they drop off, flows and scheduling the events , campaign with themes
What do you dislike about the product?
Flutter related pluggins, not much updates not correctly with Ios
What problems is the product solving and how is that benefiting you?
Easy to use and create campaigns , getting to understand user behaviour
Makes reaching out to customers a breeze
What do you like best about the product?
Ability to send multitude of comma via app and non - app channels with zero tech development
What do you dislike about the product?
Initial setup and SDK integration process took some time for our organization to understand
What problems is the product solving and how is that benefiting you?
Taking the pain out of setting up flows from scratch, dev and product teams can take it easy while state of the art models are available to you
Wonderful features and Helpfull analytics
What do you like best about the product?
What i like most about Moengage are the in-app campaign features and behavioral analysis features.
What do you dislike about the product?
Its not a big downside, still some features cannot be opened on a seperate tab..i hope it will be solved pretty soon
What problems is the product solving and how is that benefiting you?
We had an issue with multiple exports of data at a single time with our previous vendor and moengage completely solved the issue , so data exports are not at all time consuming and multliple people can now export at the same time without waiting
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