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Best platform for customer engagement
What do you like best about the product?
I like Ai Sherpa which gives us the perfect recommendation and customer insights which is very useful to understand the customer journey.
What do you dislike about the product?
Instead of chat support if you have call support that would be very helpful
What problems is the product solving and how is that benefiting you?
It help us to segment audience and to understand about customer journey and behaviour.
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Easy to navigate through and to get customer insights
What do you like best about the product?
The ease of creating customer segments, setting up personalized campaigns for the users, and generating meaningful insights from the campaigns sent.
What do you dislike about the product?
Limited controls with the inapp popups make managing user experience on the app slightly tough.
What problems is the product solving and how is that benefiting you?
Sending personalized notifications to the users is helping us improve our retention and engagement and is also helping us improve the daily transactions on the platform.
MoE has solved several issues which needs a lot of tech efforts
What do you like best about the product?
DPM feature to retarget the bounced users
What do you dislike about the product?
Nothing as such, everything was good for me
What problems is the product solving and how is that benefiting you?
DPM solves the issues of getting back a huge part of bounced users, which is quite amazing I should say
Best marketing automation tool
What do you like best about the product?
I use MoEngage custom dashboards and analytics on a daily basis for reporting. Sherpa functionality helps in scaling campaigns with the best performing variant.
What do you dislike about the product?
GUI can be improved, for longer flows multiple scrolls are required to check the nodes. Freedom to place the nodes whenever we want can help even in horizontal alignment.
What problems is the product solving and how is that benefiting you?
Ability to analyze cohorts and directly deploy campaigns from the dashboard helps to streamline the workflow. Moengage reports are indepth and cater to daily reporting metrics.
It helps automate the communication process as well as personalize them for a better user experience
What do you like best about the product?
The tool is very user-friendly and it makes it easy to create multiple campaigns; especially the flows help in creating a personalized user journey.
What do you dislike about the product?
There is nothing to dislike as of now on MoEngage
What problems is the product solving and how is that benefiting you?
It helps us reach out to customers in real time using the event triggers
Moengage has been important partner when it comes to managing customer lifecycle.
What do you like best about the product?
It has helped in creating automated flow-based journey based on customer behaviour
What do you dislike about the product?
The user analytics tools are little tricky and sometimes getting the right way of consumer data can be a challenge.
What problems is the product solving and how is that benefiting you?
It helps in identifying user event and then create personlised communication for them. The DPM feed has been a great tool for the same.
Simplifying Marketing Automation
What do you like best about the product?
Easy to create automated marketing and also help with user segmenting to develop relevant campaigns. Also, help with A/B testing and also personalizing campaigns for users.
What do you dislike about the product?
Options for A/B testing are still quite limited to content (copy/image) and channel. It would be great for users also to test campaign timing.
Aside from A/B testing, it would be nice if MoEngage could also have support for Chinese speakers.
Aside from A/B testing, it would be nice if MoEngage could also have support for Chinese speakers.
What problems is the product solving and how is that benefiting you?
MoEngage helps users to engage users and also helps with user retention. Features such as A/B testing and user segmentation also help us better understand users to enhance the user experience within the app.
MoEngage is disrupting the Marketing Automation space with easy to use and customer centric products
What do you like best about the product?
1. The usabiiity of the product, it is easy to use.
2. Segmentation and Targeting avenues
2. Segmentation and Targeting avenues
What do you dislike about the product?
Data discrepancy in revenue observed sometimes
What problems is the product solving and how is that benefiting you?
It solves the problem of Segmenting and helps send the right communication to the right customers
Unlocking new horizons for customer engagement
What do you like best about the product?
Friendly And intuitive UI and best in class retention features.
What do you dislike about the product?
Data Discrepancy among conversion metrics between Moenage and Google/Adobe Analytics playforms.
What problems is the product solving and how is that benefiting you?
Repeat user engagement/purchase for loyal customer base and retaining the new users through increased sign ups
MoEngage platforms is seamless to use, easy-to-use UI and compatibility with multiple ecom platforms
What do you like best about the product?
- Features and Functionalities
- Ease of Usage
- Seamless Integration
- Innovation
- Multiple Use cases
- Ease of Usage
- Seamless Integration
- Innovation
- Multiple Use cases
What do you dislike about the product?
Sometimes it's a little complex for API integration
Multi-App integration takes little longer than expected
Multi-App integration takes little longer than expected
What problems is the product solving and how is that benefiting you?
Seamless reachability to the end users through the ecomerce app with timely communication to the platform
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