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External reviews

462 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Karteek M.

The experience is great.

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
MoEngage is helping us to simplify the overall On-site messaging experience and it's saving a lot of development effort
What do you dislike about the product?
Everything seems fine to us. No major issues.
What problems is the product solving and how is that benefiting you?
Helping us in understanding the overall lead funnel and helping us in understanding overall behavior of the user after the purchase


    G N V Ravi T.

Know your customer in and out

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
1. Track end-to-end user journey, dropoffs and behavior of the user
2. Mobile notifications are made easy for multiple channels like whatsapp and SMS, but the push Notification is a game changer for us
3. Marketing automation is made easy which is personalized and easy to communicate with the users
What do you dislike about the product?
1. SOS login and loading of the website takes some time to proceed
2. Navigation can be improved
What problems is the product solving and how is that benefiting you?
We are able to track the user journey, learn more about the user interest and have personalized offers and integration with our users . We will know end to end behaviours as well


    Shravan S.

MoEngage seamlessly integrated with all comm tools

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Personalised journeys with personalised comms is something that is quite brilliant
What do you dislike about the product?
A little trouble with the MMP tool integration (Adjust)
What problems is the product solving and how is that benefiting you?
To understand and group customers in cohorts as per the app's value proposition


    Sabith D.

The Best Tool for our Brand Engagement & Analytics

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The main thing about the moengage is the user-friendly interface. And also faster than any tools I used before. Good experience with Campaigns & other metrics.
What do you dislike about the product?
I am not completely satisfied when it comes to some of the features we can't open in a new tab of the browser. That's the only thing I don't like.
What problems is the product solving and how is that benefiting you?
User Activation was one of the major problems we were facing. We can analyse the data and Activate the users by using moengage campaigns.


    Education Management

such a great platform for tracking data analytics

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
it has some great features in inapp push notifications.
What do you dislike about the product?
Ive experienced few glitches while using it
What problems is the product solving and how is that benefiting you?
User engagement is something which is now easier with the help of moengage.


    Teja C.

Customer Analytics and Omnichnnel Communication

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Actionable Insights for business, Creating cohorts and identifying the value to be created for the cohort
What do you dislike about the product?
To be delivered in vernacular language for Tier 2 and Tier 3 SMB Businesses
What problems is the product solving and how is that benefiting you?
Smart Recommendations for cohorts improving CTR


    Sneha K.

Reliable, user friendly and proactive

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
The interface is extremely user friendly.
Up to date with the latest tech.
The team is extremely proactive and supportive, makes collaboration easier.
What do you dislike about the product?
Lead time in launching new features.
The user database maintenance (faced issues containing duplication of user IDs)
What problems is the product solving and how is that benefiting you?
Timely targeting of users to capitalise on new logins, maximise on drop-offs at various stages.


    Andre Akbar K.

Very helpful and has many capabilities!

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
MoEngage helped us greatly with its Engage - Campaign feature, allowing us to easily setup and manage our campaigns in one place. Additionally, it also provides clear information and analytics, for us to measure.
What do you dislike about the product?
Would love to be able to use the Whatsapp Connector feature but with the same capability as if we use Whatsapp in MoEngage native.
What problems is the product solving and how is that benefiting you?
- We used to have no clear metric measurement and analytics for app notifications
- We had low click rate and conversions (average) for our push notifications, this is solved with segmented user feature in MoEngage
- Long development time for marketing campaign features for in-house CMS


    Thành P.

Growth Marketing

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
First of all, the platform is quite user-friendly and it will not take much time to get familiar with. Secondly, it offers a wide range of set-up options to help me execute my digital marketing strategies like A/B Testing, Delivery control options, control group… Last but not least, all communication channels can be set up in just one single dashboard, which is really convenient.
What do you dislike about the product?
It will be great if they can support more templates for InApp as for some cases , custom HTML is needed.
What problems is the product solving and how is that benefiting you?
MoEngage helps us to communicate with my end customer in an effective way through multiple channels. We can personalized our Banner, Push & Email communication based on client behaviors, hence bring better ROI. Their analytics tools is also helpful in helping use tracking performance in one single DB


    Jatin B.

Good Tool to setup Marketing Automation Processes

  • April 12, 2023
  • Review verified by G2

What do you like best about the product?
You can quickly start your 0-1 Marketing automation journey with Moengage. It helps you track events and create RFM segments that help you quickly catch low-hanging fruits.
What do you dislike about the product?
MoEngage works well for pre-defined tasks. However, when creating many new processes, the workarounds may not be as optimised or smooth as the Pre-Defined parts are.
What problems is the product solving and how is that benefiting you?
We want to engage our customers with MoEngage, We want to educate users about our product and bring them back so that they can use it more efficiently.