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A perfect marketing automation tool for edu-tech startups
What do you like best about the product?
Better Analytics, Data management, and Customer support are the best things which I've experienced about Moengage, when compared to the other leading tools in the market.
What do you dislike about the product?
I personally felt that MoEngage's onboarding journey for a new user is a little bit harder. It might be because of the new interface and the arrangement of the new features set.
What problems is the product solving and how is that benefiting you?
MoEngage is bridging the gap between the product and it's users in an efficient manner. Also they're highlighting the users' path and loopholes to fix it in a better way.
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MoEngage - All things Product Marketing
What do you like best about the product?
It helps me with all of my Product, Marketing, Analytic and Growth at once
What do you dislike about the product?
1. Integration Issues
2. Some data discrepancy issues
2. Some data discrepancy issues
What problems is the product solving and how is that benefiting you?
1. Customer Life Cycle Management
2. Engagement and Retention
3. User flows and journeys - Automated
2. Engagement and Retention
3. User flows and journeys - Automated
Good support from Kok Heng
What do you like best about the product?
MoEngage is a platform that I use for doing CRM from automation, single day campaigns to pop ups. The local support has been amazing especially when Kok Heng from the Malaysia team is around to help 24/7 despite public holidays or on the weekend. This has helped us to continue doing what we should without delay and I’m grateful for that. The speed of problem solving is spectacular as Kok Heng’s support plays a huge role, not only the support is good but MoEngage offers good analytical platform compared to all other platforms that I’ve used and the price is also more affordable. On top of that the sales team like Anchit and Manasvi has been a total help to constantly get the best deals for our package without compromising on quality. I’m definitely a happy customer thanks to the team from MoEngage for their support and kindness
What do you dislike about the product?
The backend support team could take time to solve adhoc problems but Kok heng would continue to push for us
What problems is the product solving and how is that benefiting you?
Our work
Recommend MoEngage
What do you like best about the product?
JibJab uses MoEngage as its solution for personalized push notifications and in-app messages. They allow us to proactively communicate with our customers effectively through their user-friendly interface. In addition, their responsive support team and seamless onboarding stand out for us. We'd recommend MoEngage for businesses looking for a reliable platform to improve their customer engagement.
What do you dislike about the product?
We have enjoyed working with MoEngage and do not have any dislikes.
What problems is the product solving and how is that benefiting you?
Proactively reaching out to our users and personalizing their experience.
Best Automation Tool
What do you like best about the product?
Funnels
Stats
Easy Integration
easy to Use for new user
UI
Stats
Easy Integration
easy to Use for new user
UI
What do you dislike about the product?
Not Tracking Of SMS and Whats App clickers (3rd Party vendor)
What problems is the product solving and how is that benefiting you?
Through MoEngage we are able to send personalised communication and also able to create the User Journey for better experience.
Great platform to work
What do you like best about the product?
Platform Dashboard
Analytics
Custom features
Analytics
Custom features
What do you dislike about the product?
The Data storing part
nothing much as of now
nothing much as of now
What problems is the product solving and how is that benefiting you?
Customized journey for the retargeting campaign
very helpful for company
What do you like best about the product?
Can do automation campaign, so we just set at the beginning and just monitor and evaluate the result
What do you dislike about the product?
If we want to exclude a segment when the campaign has already been published, we have to duplicate the campaign. We can't just edit the campaign so the result for the evaluation confusing
What problems is the product solving and how is that benefiting you?
reach potential audience to convert and booking in mamikos
Good
What do you like best about the product?
The support team is very quick and provides the best help possible
What do you dislike about the product?
It gets hung a lot, a lot of time after creating the whole flow it gets hung and the whole flow vanishes.
What problems is the product solving and how is that benefiting you?
Sending personalised communication to users
Very comprehensive SAAS that keeps enhancing features
What do you like best about the product?
Proactive Customer Success Manager support. Rather responsive software with many functionalities and ML assisted capabilities.
What do you dislike about the product?
Sometimes breaking old functionality when adding new ones
What problems is the product solving and how is that benefiting you?
The flexibility in segmentation, CMS, report analysis helps us increase efficiency on who we choose and when choose and what we choose to engage.
Answer to your customer engagement needs
What do you like best about the product?
MoEngage is an excellent entry-level customer engagement platform. It offers everything we need regarding features and functionality; customer support is solid. They are quick with problem-solving and have been available whenever we need fixes. The process of raising concern is easy.
What do you dislike about the product?
The integration Process is quite cumbersome
What problems is the product solving and how is that benefiting you?
It is helping us to enhance customer experience and boost marketing experience.
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