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One stop Solution.
What do you like best about the product?
User friendly and gives very useful insights. It's very easy to access and has a very friendly interface. It provided wide range of platforms under one roof and hence is a great platform to use.
What do you dislike about the product?
Sometimes, technical errors are being faced which we tackle and team is working actively to resolve the issue completely and has done a great job for resolving the issues.
What problems is the product solving and how is that benefiting you?
MoEngage has helped us in getting better insights of campaigns, and has a very interactive user interface.
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Great CRM tool for start-ups
What do you like best about the product?
1. Ease of use
2. Funnel Analytics
3. Account manager support
2. Funnel Analytics
3. Account manager support
What do you dislike about the product?
1. Most of the new features are paid hence cannot be tried to test the usage
2. Customer support takes too long to resolve issues
2. Customer support takes too long to resolve issues
What problems is the product solving and how is that benefiting you?
1. Personalisations helps increase app stickiness
2. Better user analytics
3. Automation of response against user activities
2. Better user analytics
3. Automation of response against user activities
Moengage - A Game-Changer for Digital Communication
What do you like best about the product?
MoEngage is its user-friendly and intuitive platform, which allows for personalized and targeted communication through push notifications, SMS, and WhatsApp. Additionally, customers appreciate MoEngage's excellent customer service and support, which is quick, professional, and courteous. MoEngage's segmentation feature, which enables businesses to target specific groups based on their behavior and preferences, is also highly valued.
What do you dislike about the product?
The pricing structure can be a bit complicated, with some features only available in higher-tier plans. Reporting and analytics features could be more robust, providing more detailed insights and visualizations. However, these are minor issues and do not seem to detract significantly from the overall positive experience that most customers have with MoEngage.
What problems is the product solving and how is that benefiting you?
MoEngage is solving several problems for businesses that need to communicate effectively with their customers across multiple channels. Firstly, MoEngage enables businesses to target the right audience by providing segmentation features that allow them to send personalized messages based on behavior, preferences, and location. This ensures that the right message is delivered to the right audience, increasing engagement and conversion rates.
First step into customer insight-led engagement
What do you like best about the product?
- Easy-to-access dashboard
- Great user insights from campaigns
- Supportive customer success team
- Great user insights from campaigns
- Supportive customer success team
What do you dislike about the product?
Template customisation for campaigns can be smoother process
What problems is the product solving and how is that benefiting you?
- It is helping me build hypersegmented campaigns around user behaviour.
- Stitching customer journey in pre and post purchase phases
- Enabling omnichannel engagement from one platform
- Stitching customer journey in pre and post purchase phases
- Enabling omnichannel engagement from one platform
MoEngage has been an enabler of robust experimentation across all our various communication channels
What do you like best about the product?
- Easy-to-use UI
- The new nested segmentation feature
- Sherpa
- The new nested segmentation feature
- Sherpa
What do you dislike about the product?
- Lack of templates on In-App
- Difficult to track campaigns in bulk without exporting on MoE
- Difficult to track campaigns in bulk without exporting on MoE
What problems is the product solving and how is that benefiting you?
MoE helps in increasing our inbound and outbound reachability of people downloading our app - this helps us drive a lot of our internal engagement KPI's
Wonderful tool for User Engagement
What do you like best about the product?
Detailed segmentation and features which help engage users in an efficient manner
What do you dislike about the product?
Not much but there are certain issues with all engagement platforms
What problems is the product solving and how is that benefiting you?
Helping us in user engagement, retention, revenue campaigns and analytics
Great tool for multi-channel CRM.
What do you like best about the product?
Advanced campaign management options, timezone scheduling, Campaign Analytics, reporting, funnels.
What do you dislike about the product?
Lack of editing options post campaign execution, limitations w.r.t. custom connectors.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us drive multi channel campaigns for CRM, and has helped us improve our delivery and Click Through rates across channels like Push Notifications, Email etc.
Increased DAU by 45%
What do you like best about the product?
- HTML in-app templates
- Connector campaigns
- Consolidated user engagement platform
- Seamless integration
- Connector campaigns
- Consolidated user engagement platform
- Seamless integration
What do you dislike about the product?
- 15 min delay in campaign start
- Less templates in Email & In-App
- Less templates in Email & In-App
What problems is the product solving and how is that benefiting you?
With more users on our platform each day, it becomes difficult to keep track of them and manage them. MoEngage has helped us solve this by increasing our CTR% on notifications an reaching out to selective customers via segmentations.
segmentation
What do you like best about the product?
I likethe Support Service provided by MoEngage
What do you dislike about the product?
I am having issue with users reachability
What problems is the product solving and how is that benefiting you?
Customer Journey and segmentations of users.
Great Tool For Enhancing User Experience And Increasing Stickiness
What do you like best about the product?
Campaign creation
Analytics dashboard display
AI features
Analytics dashboard display
AI features
What do you dislike about the product?
The accuracy of analytic number
% of reachability
% of reachability
What problems is the product solving and how is that benefiting you?
Marketing automation for payment process, it helps to optimize the transaction numbers
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