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MoEngage is a one stop solution for all my needs
What do you like best about the product?
1. Fast Customer Support
2. New Feature Add-Ons
MoEngage is a single solution for me to set up all my customer life cycles and user journeys
2. New Feature Add-Ons
MoEngage is a single solution for me to set up all my customer life cycles and user journeys
What do you dislike about the product?
1. Pricing is somewhat higher than other competitors
What problems is the product solving and how is that benefiting you?
1. Helping me with setting up user flows
2. Help me create journeys using Push Notifications, Onsite Campaigns and Emails
2. Help me create journeys using Push Notifications, Onsite Campaigns and Emails
Satisfactory in terms of operational support
What do you like best about the product?
Support from Customer success managers is always there
What do you dislike about the product?
Connect between a technical person and customer success manager goes through mail chains, and the actual output to solve and do Root cause analysis sometimes has a delay. This could be improved
What problems is the product solving and how is that benefiting you?
Sending notifications and analysing its numbers
Marketing Alomedika
What do you like best about the product?
User Friendly including push notifications, email, in-app messages, and more, allowing businesses to reach their customers on the channels they prefer, also personalization engine helps businesses deliver personalized experiences to their customers based on their preferences, behavior, and past interactions, and Analytics: MoEngage provides real-time analytics and insights into campaign performance, user behavior, and more, enabling businesses to make data-driven decisions.
What do you dislike about the product?
There are additional features to use, and The platform can be complex to set up and use, particularly for businesses with limited technical expertise.
What problems is the product solving and how is that benefiting you?
Applications can solve a wide range of problems and offer various benefits depending on their purpose and function. Here are some examples of problems that applications can solve and how they can benefit their users:
Streamlining processes, Enhancing communication, and Providing access to information
Streamlining processes, Enhancing communication, and Providing access to information
Best Customer Retension Tool
What do you like best about the product?
It's a big challenge in today's digital world to make people retain on your brand to engage, moengage having 360 degree solution to solve clients goal.
What do you dislike about the product?
Cost should be attractive and affordable.
What problems is the product solving and how is that benefiting you?
Customer engaging
The near perfect analytics tool
What do you like best about the product?
Granular level analysis can be done very easily. As the product is very easy to use and understand
What do you dislike about the product?
Restriction of 60 days when it come to create cohorts
What problems is the product solving and how is that benefiting you?
Reaching users with granular approach
One of the best CRM tools available in the market
What do you like best about the product?
Analytics and customer support are the two best things I can think about Moengage.
What do you dislike about the product?
At times, I've faced some minor bugs while publishing the campaigns. Apart from that, I'm happy with Moengage services so far.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us to automate our marketing campaigns which help us to improve our engagement & retention rates of the platform.
A perfect marketing automation tool for many reasons.
What do you like best about the product?
MoEngage brings us better analytics than it's competitors with data-oriented features, user-centric components, multiple design features and campaign customisation. The support team at MoEngage really did help us navigate through the challenges and difficulties faced during the transition. Not to mention, the onboarding session really helped our team to understand and resolve queries related to running a campaign on MoEngage.
What do you dislike about the product?
Lack of business-specific features for ed-tech. Sometimes, we've to use the generic tools. But, at the same time, if we raise a ticket to bring a new feature or use case, they will help us sort things out.
What problems is the product solving and how is that benefiting you?
They've revealed the opportunities of RFM segments. This paved the way for creating a special treatment after understanding the behaviour of our users. Now we're capable of exploring our potential users. Also, we're giving much attention for the hibernating users.
How MoEngage helped Indian Express in its Customer Engagement
What do you like best about the product?
I would say the features and constant development of new product features make MoEngage better and fast customer support is something I love
What do you dislike about the product?
I would say the integration part or the QC part was something that I am not a big fan of and could be better
What problems is the product solving and how is that benefiting you?
1. Helping us in our Onboarding, Engagement, and retention journeys
2. Helping us to know our users better buy mapping Customer Life Cycles
2. Helping us to know our users better buy mapping Customer Life Cycles
Great Support System, Easy to understand
What do you like best about the product?
Great Support System from Vishvesh & his team, Quick responses, and Amazing product to keep your customers engaged on your platform. Better product features from any other SaaS tool.
What do you dislike about the product?
Nothing as such, did not face any challenges.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us to communicate with our customers in a very efficient manner. It helps to solve our retention problems, i.e, it helps to send out communications in real time to 99% of our user base. It has the best features such as Push Amp. which solves our problems with OEM devices.
One of the best Tool i have used
What do you like best about the product?
MoEngage is all in one tool that is soo useful for the marketing and analysis which was able to make bussiness grow good . And tech support they give is so good makes it stand apart from others
What do you dislike about the product?
There is no such kind of things which have been bought down MoEngage. But 1 thing which i feel is can grow faster and implement new thing or kind of coming up with new updates will be better
What problems is the product solving and how is that benefiting you?
MoEngage has been giving us a great insight for the all the purpose it was made for . And its best among others to give. Also it have increased my business performance
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