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Moengage review
What do you like best about the product?
Able to design to campaigns, do basic data analytics on same dashboard
What do you dislike about the product?
some features could be better:
1. Whatsapp campaigns setup
2. Test email in case of user attribute
3, Email API
1. Whatsapp campaigns setup
2. Test email in case of user attribute
3, Email API
What problems is the product solving and how is that benefiting you?
Able to design email campaigns, automate flows with events
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The Team is supportive with the issues, that arise from time to time.
What do you like best about the product?
The product has major integration available which helps in streamlining communication across channels.
What do you dislike about the product?
There's nothing specific in this area. The team is really supportive.
What problems is the product solving and how is that benefiting you?
Bringing multiple channels at one point and streamlining the analytics derived from the user actions on the platform assists us to curate better nudges on the platform for the user to increase their adoption of the platform and eventually increasing retention.
MoEngage product very user friendly, ease for some to learn the UI faster & really amazing!
What do you like best about the product?
- User Friendly
- Ease for someone new to learn very quickly
- Features like Multiple Templates, Flows, Segmentation, Scheduling in multiple ways, etc
- Keeps updating the features & options as per the market standards
- Keeps getting feedback from customer POV
- Ease for someone new to learn very quickly
- Features like Multiple Templates, Flows, Segmentation, Scheduling in multiple ways, etc
- Keeps updating the features & options as per the market standards
- Keeps getting feedback from customer POV
What do you dislike about the product?
- Might need a small interaction or session with their clients/customer whenever they launch any new feature/options, so that they can be well aware of how they can use it in their business or operations
- Need a chat support in order to ask any queries immediately & sort it at the earliest, than email support, as you know in this days, people seek for immediate resolution rather that waiting for a longer time.
- Need a chat support in order to ask any queries immediately & sort it at the earliest, than email support, as you know in this days, people seek for immediate resolution rather that waiting for a longer time.
What problems is the product solving and how is that benefiting you?
- Reaching our customers on promotional / educational / awareness activities
- Engaging with our customers on a Day-to-Day basis
- Ease of operations has reduced our efforts & time in scheduling any push notification
- Engaging with our customers on a Day-to-Day basis
- Ease of operations has reduced our efforts & time in scheduling any push notification
Excellent customer support and analytics tool, helps to understand user behaviour.
What do you like best about the product?
Easy to use with a very informative inbuilt help center. Robust segmentation, analytics, DPM, user flows helps to understand user behaviour better and make efficient decisions.
What do you dislike about the product?
They have very less gamification tools on their platform. They should introduce some gamification tools on their platform to make user interaction more intuitive.
What problems is the product solving and how is that benefiting you?
To implement Easy and efficient engagement strategies. Push notifications, email marketing, sms and WhatsApp marketing. Understanding user behaviour and analytics.
Awesome Tool For Customer Engagement . Surely a Market Leader
What do you like best about the product?
I like Moengage's Ease of Usage , Their customer support which works hand in hand with you to scale your metrices.
What do you dislike about the product?
Not Much , All is fine. Just if we can include trials of all features for 1-2 Month , It will give users a sense of Understanding all the features.
What problems is the product solving and how is that benefiting you?
It helps us in retaining Users , resurrecting Dormant users , In App Marketing Campaigs, Predicting Actions of Users
Moengage as a tool has simple User interface which makes things easy to manage
What do you like best about the product?
MoEngage user interface which is pretty easy to manage but can be more simpler in terms of flows and campaigns
What do you dislike about the product?
In Journeys, you can't make changes in terms of removing or changing any particular step and for that we have to always make a new journey by duplicating it
What problems is the product solving and how is that benefiting you?
We are using moengage to study our userbase behaviour very well and strategising campaigns accordingly to have better conversion rates
We have had a good experience with Moengage
What do you like best about the product?
The pre-defined dashboards are very helpful in checking daily data. Push templates and flows are very helpful.
What do you dislike about the product?
There is no such thing that we dislike about moengage but we donot use few features.
What problems is the product solving and how is that benefiting you?
It provides pre-defined push templates and makes it easy for us to reach our users. It also helps in analysing user journeys.
Powerful with easy to understand features
What do you like best about the product?
Honestly, the customer success team has been a sweetheart so far. Always on toes and always ready to assist just a tap away.
What do you dislike about the product?
Complex billing structures and cycles do cause a lot of confusion. As compared to the competition out it is also on the more expensive side.
What problems is the product solving and how is that benefiting you?
Sending personalised communication in specific touchpoints, gives idea about user journey with mapped events, adding more and optimising to the fullest will give more 360 view
Very supportive team
What do you like best about the product?
Very supportive team, most of the features are mature and easy to use.
What do you dislike about the product?
Their web personalization needs improvement.
What problems is the product solving and how is that benefiting you?
Lack of options to use web personalization to its max capacity
All-in-one solutions
What do you like best about the product?
All-in-one solutions (push, email, pop-up, Google ads, Facebook ads, sms ...) with a very reasonable price. It becomes the best solution when it comes together with their CSM team - strong knowledge and market insights, responsive, responsible
What do you dislike about the product?
Not at alllllllllllllllllllllllllllllllll
What problems is the product solving and how is that benefiting you?
Problem: I need a tool which allows me to track user's behavior (Segmentation) and send communication to them (Engage with Push, Email, Popup, Retargeting) in their most usage channels (Next Best Action, Most Preferred Channel).
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