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An Excellent Partner for Mobile Engagement Solutions
What do you like best about the product?
MoEngage is an excellent vendor that provides top-notch mobile engagement solutions. Their platform is intuitive and easy to use, and Mr. Fandra Syafriga from customer support team is always available to assist with any questions or concerns.
What sets MoEngage apart from other vendors is their ability to personalize and tailor the mobile experience to each individual user. Their AI-powered engine allows for targeted messaging and real-time insights, leading to increased user engagement and retention.
Overall, I highly recommend MoEngage for any business looking to improve their mobile engagement strategy. They are a reliable and innovative vendor that truly delivers on their promises.
What sets MoEngage apart from other vendors is their ability to personalize and tailor the mobile experience to each individual user. Their AI-powered engine allows for targeted messaging and real-time insights, leading to increased user engagement and retention.
Overall, I highly recommend MoEngage for any business looking to improve their mobile engagement strategy. They are a reliable and innovative vendor that truly delivers on their promises.
What do you dislike about the product?
None at the moment. I'm very happy with MoEngage.
What problems is the product solving and how is that benefiting you?
MoEngage is solving a variety of problems related to mobile engagement, including:
Lack of Personalization: With their AI-powered engine, MoEngage can analyze user behavior in real-time, allowing businesses to send personalized and relevant messages to each user.
Low User Engagement: MoEngage helps businesses increase user engagement by providing targeted messaging, real-time insights, and customized experiences for each user.
Difficulty Retaining Users: By analyzing user behavior and preferences, MoEngage can help businesses retain users by sending relevant messages and offers, reducing churn and increasing customer lifetime value.
Overall, MoEngage's platform provides businesses with the tools and insights they need to improve their mobile engagement strategy, leading to increased user engagement, retention, and revenue.
Lack of Personalization: With their AI-powered engine, MoEngage can analyze user behavior in real-time, allowing businesses to send personalized and relevant messages to each user.
Low User Engagement: MoEngage helps businesses increase user engagement by providing targeted messaging, real-time insights, and customized experiences for each user.
Difficulty Retaining Users: By analyzing user behavior and preferences, MoEngage can help businesses retain users by sending relevant messages and offers, reducing churn and increasing customer lifetime value.
Overall, MoEngage's platform provides businesses with the tools and insights they need to improve their mobile engagement strategy, leading to increased user engagement, retention, and revenue.
Robust, solves every purpose
What do you like best about the product?
Ease of use, Intuitive design, Clean navigation - Makes it less convoluted.
What do you dislike about the product?
The analytics and reporting section can be better. There definitely can be a better easy to understand dashboard.
What problems is the product solving and how is that benefiting you?
Journey Orchestration and communication. Nudge for offers and updates. Helped us achieve higher retention.
Satisfied with Moengage
What do you like best about the product?
Product integration and customer response team
What do you dislike about the product?
Complicated UI and difficulty in configuring campaigns with connectors. Also uploading user data is tedious
What problems is the product solving and how is that benefiting you?
Helping understand consumer funnel and where the drop off is high
digital marketing manager
What do you like best about the product?
dynamic, helpful, explorative, and flow easy
What do you dislike about the product?
terms of language used that are not familiar
What problems is the product solving and how is that benefiting you?
flowing on customer journey
helpful tools
What do you like best about the product?
the features and the team very helpful for our business
What do you dislike about the product?
some features still on process of testing from moe team
What problems is the product solving and how is that benefiting you?
automation flow and smart trigger solve the problem to reach people with low effort
One of Moengage user
What do you like best about the product?
Easy Reporting and a Very supportive team to fulfil our needs
What do you dislike about the product?
Almost everything is okay so far, even sometimes there are some bugs along the way
What problems is the product solving and how is that benefiting you?
User open fiter and also the flow that Moengage have for Marketing Automation
Engagement Tool that Helps us Reach our Customer on a Deeper Level
What do you like best about the product?
Moengage is a user-friendly tool that helps us create a more comprehensive strategy for reaching our customers. Thus, Moengage help us bring more growth and communicate better with our customer throughout all their journey.
What do you dislike about the product?
Some minor functions still feel missing on Moengage, but they're truly listening to our feedback and strive to give the best experience throughout their products.
What problems is the product solving and how is that benefiting you?
Customization and Personalization in terms of communication throughout our platform, ease of use, especially on A/B testing our communication channels such as email, push notification and In-app.
One stop Solution.
What do you like best about the product?
User friendly and gives very useful insights. It's very easy to access and has a very friendly interface. It provided wide range of platforms under one roof and hence is a great platform to use.
What do you dislike about the product?
Sometimes, technical errors are being faced which we tackle and team is working actively to resolve the issue completely and has done a great job for resolving the issues.
What problems is the product solving and how is that benefiting you?
MoEngage has helped us in getting better insights of campaigns, and has a very interactive user interface.
Great CRM tool for start-ups
What do you like best about the product?
1. Ease of use
2. Funnel Analytics
3. Account manager support
2. Funnel Analytics
3. Account manager support
What do you dislike about the product?
1. Most of the new features are paid hence cannot be tried to test the usage
2. Customer support takes too long to resolve issues
2. Customer support takes too long to resolve issues
What problems is the product solving and how is that benefiting you?
1. Personalisations helps increase app stickiness
2. Better user analytics
3. Automation of response against user activities
2. Better user analytics
3. Automation of response against user activities
Moengage - A Game-Changer for Digital Communication
What do you like best about the product?
MoEngage is its user-friendly and intuitive platform, which allows for personalized and targeted communication through push notifications, SMS, and WhatsApp. Additionally, customers appreciate MoEngage's excellent customer service and support, which is quick, professional, and courteous. MoEngage's segmentation feature, which enables businesses to target specific groups based on their behavior and preferences, is also highly valued.
What do you dislike about the product?
The pricing structure can be a bit complicated, with some features only available in higher-tier plans. Reporting and analytics features could be more robust, providing more detailed insights and visualizations. However, these are minor issues and do not seem to detract significantly from the overall positive experience that most customers have with MoEngage.
What problems is the product solving and how is that benefiting you?
MoEngage is solving several problems for businesses that need to communicate effectively with their customers across multiple channels. Firstly, MoEngage enables businesses to target the right audience by providing segmentation features that allow them to send personalized messages based on behavior, preferences, and location. This ensures that the right message is delivered to the right audience, increasing engagement and conversion rates.
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