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First step into customer insight-led engagement
What do you like best about the product?
- Easy-to-access dashboard
- Great user insights from campaigns
- Supportive customer success team
- Great user insights from campaigns
- Supportive customer success team
What do you dislike about the product?
Template customisation for campaigns can be smoother process
What problems is the product solving and how is that benefiting you?
- It is helping me build hypersegmented campaigns around user behaviour.
- Stitching customer journey in pre and post purchase phases
- Enabling omnichannel engagement from one platform
- Stitching customer journey in pre and post purchase phases
- Enabling omnichannel engagement from one platform
MoEngage has been an enabler of robust experimentation across all our various communication channels
What do you like best about the product?
- Easy-to-use UI
- The new nested segmentation feature
- Sherpa
- The new nested segmentation feature
- Sherpa
What do you dislike about the product?
- Lack of templates on In-App
- Difficult to track campaigns in bulk without exporting on MoE
- Difficult to track campaigns in bulk without exporting on MoE
What problems is the product solving and how is that benefiting you?
MoE helps in increasing our inbound and outbound reachability of people downloading our app - this helps us drive a lot of our internal engagement KPI's
Wonderful tool for User Engagement
What do you like best about the product?
Detailed segmentation and features which help engage users in an efficient manner
What do you dislike about the product?
Not much but there are certain issues with all engagement platforms
What problems is the product solving and how is that benefiting you?
Helping us in user engagement, retention, revenue campaigns and analytics
Great tool for multi-channel CRM.
What do you like best about the product?
Advanced campaign management options, timezone scheduling, Campaign Analytics, reporting, funnels.
What do you dislike about the product?
Lack of editing options post campaign execution, limitations w.r.t. custom connectors.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us drive multi channel campaigns for CRM, and has helped us improve our delivery and Click Through rates across channels like Push Notifications, Email etc.
Increased DAU by 45%
What do you like best about the product?
- HTML in-app templates
- Connector campaigns
- Consolidated user engagement platform
- Seamless integration
- Connector campaigns
- Consolidated user engagement platform
- Seamless integration
What do you dislike about the product?
- 15 min delay in campaign start
- Less templates in Email & In-App
- Less templates in Email & In-App
What problems is the product solving and how is that benefiting you?
With more users on our platform each day, it becomes difficult to keep track of them and manage them. MoEngage has helped us solve this by increasing our CTR% on notifications an reaching out to selective customers via segmentations.
segmentation
What do you like best about the product?
I likethe Support Service provided by MoEngage
What do you dislike about the product?
I am having issue with users reachability
What problems is the product solving and how is that benefiting you?
Customer Journey and segmentations of users.
Great Tool For Enhancing User Experience And Increasing Stickiness
What do you like best about the product?
Campaign creation
Analytics dashboard display
AI features
Analytics dashboard display
AI features
What do you dislike about the product?
The accuracy of analytic number
% of reachability
% of reachability
What problems is the product solving and how is that benefiting you?
Marketing automation for payment process, it helps to optimize the transaction numbers
It was good experience to MoEngage.
What do you like best about the product?
The platform has good features.
The support team & Account Manager is very cooperative and mostly have solutions to the problems.
The support team & Account Manager is very cooperative and mostly have solutions to the problems.
What do you dislike about the product?
They record only two months' data, and for more, they charge.
Faced technical issues at the time of implementation.
Faced technical issues at the time of implementation.
What problems is the product solving and how is that benefiting you?
Automation and retaining customers with prefered channels.
Overall experience is good
What do you like best about the product?
User Interface,Features,easy to understand and perform action,
user behaviour and Segmentaion
user behaviour and Segmentaion
What do you dislike about the product?
Sometimes numbers do not match and difficult to analyze data
What problems is the product solving and how is that benefiting you?
User Journey...
Quite easy for user engagements. Also very useful for fetching data.
What do you like best about the product?
I can send multiple Push notifications in a day. Moengage is very user friendly.
What do you dislike about the product?
Moengage should be able to fetch data of more than 60days at a time
What problems is the product solving and how is that benefiting you?
Customer support team is really quick. My queries are solved in no-time.
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