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Using MoEngage was so user friendly, and was helped us in marketing.
What do you like best about the product?
It was most helpful in creating customized dashboards for campaigns and analyzing user behavior and following up on Acquisitions, get all summaries in reports.
What do you dislike about the product?
I don't dislike MoEngage, because it is so simple and user-friendly.
What problems is the product solving and how is that benefiting you?
It helped in getting more users to our business.
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MoEngage helped us getting more Qualified leads for our Sales team to work upon.
What do you like best about the product?
We were provided excellend customer support and the no of features offered are also suited to our business and is scalable. The tutorials are helpful for self learning
What do you dislike about the product?
Could not find Any Dislikes about MoEngage
What problems is the product solving and how is that benefiting you?
It helps us get more qualified leads for our sales team. It helped in increasing Sign-ups to Enquiries ( Cart / Quotes ) for our business
Good Experience
What do you like best about the product?
It was a good tool where we can monitor the Business matric and improve our Business in various ways using Moengage.
What do you dislike about the product?
It is not user-friendly and the new user may face some issues.
What problems is the product solving and how is that benefiting you?
The user behaviour and for marketing purposes.
Been using for over a year and never faced an issue with the tool (Not gonna jinx it)
What do you like best about the product?
Segmentation, usage, and efficiency and prompt responses from the team
What do you dislike about the product?
Data Accuracy: Occasionally, users have noted discrepancies in data reporting, which can lead to confusion in decision-making or no way out from duplicate profiles.
What problems is the product solving and how is that benefiting you?
Analytics
Great tool for CRM
What do you like best about the product?
- Useful for segmentation and reviewing stats of campaign
- Has great account management
- Tries to simplify complexities an organization has with data and turns it into something manageable for the team to use
- Has great account management
- Tries to simplify complexities an organization has with data and turns it into something manageable for the team to use
What do you dislike about the product?
None. Although we are in a phase where the team is still constantly trying to learn how to use MoEngage, we are discovering capabilities as well as ways of working that have been helpful
What problems is the product solving and how is that benefiting you?
MoEngage is solving our issues with being able to analyze our data with push notifications and in-app notifications. This is enabling us to understand which pushes to do as well as deciding to who, when and where
Satisfaction with MoEngage: Making User Engagement Easier
What do you like best about the product?
MoEngage offers a wide range of features that make user engagement easier. What I like best is the Personalization, which allows me to create customized campaigns, ensuring I target the right audience with relevant content. I also like the User Segmentation feature for refining my audience. Additionally, the platform’s Comprehensive Analytics provide detailed reports on user behavior and engagement with my campaigns. Lastly, the Omnichannel Campaign feature allows me to engage users through multiple channels, such as email, push notifications, and in-app messaging.
What do you dislike about the product?
Things I dislike about MoEngage is that the learning and exploring can be a bit tricky for new users, especially when navigating all the features. Also, the delays in loading the campaigns when you search it is a little annoying.
What problems is the product solving and how is that benefiting you?
1. Customer segmentation and targeting.
2. Omnichannel engagement.
2. Omnichannel engagement.
Moengage Review
What do you like best about the product?
Moengage is a great tool for entry level CRM officer as it offers straight forward UI/UX . The flow set up is pretty straightforward if we want to implement a basic logic.
What do you dislike about the product?
It requires tech help for when we want to update user's profile with the latest data according to the flow we've created.
What problems is the product solving and how is that benefiting you?
Moengage mainly solves our automation process as it provide a way to do repetitive marketing processes that we have, such as sending trigger base coms.
Amazing Platform with Advance Features
What do you like best about the product?
MoEngage has the most advanced segmentation of campaign and Analytics reports and targets the customer
What do you dislike about the product?
I haven't found anything yet to dislike this platform.
What problems is the product solving and how is that benefiting you?
MoEngage is solving the problem of designing a creative onto the platform itself. There are multiple sample templates. Additionally, we can create our template in the way we want.
MoEngage support us across crm activities
What do you like best about the product?
I like the most about MoEngage is users targeting and their customer support. also it is very easy to operate.
What do you dislike about the product?
MoEngage doesn’t support RCS or email annotation yet. we still facing the issue to send communication with 3rd party tool.
What problems is the product solving and how is that benefiting you?
Before MoEngage, we struggled with customer segmentation and lacked behavioral insights. Its advanced features have significantly improved our messaging, boosting engagement, personalization, and overall customer satisfaction.
Fantastic customer service!
What do you like best about the product?
MoEngage is a great tool for marketing communications. The ease of tracking open and click rates and a user-friendly dashboard are great. The account reps are always extreamly responsive and helpful. We sent out about 1 email campaign a week.
What do you dislike about the product?
The inabilty to track the actual database of email accounts we have.
What problems is the product solving and how is that benefiting you?
Identifying our most engaged consumers.
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