Sign in
Sign in
or
Create a new account
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

MoEngage - Intelligent Customer Engagement Platform

MoEngage | 1

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

462 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Hospitality

Communication to anyone and everyone

  • February 22, 2022
  • Review provided by G2

What do you like best about the product?
It makes communicating CRMs to the users so easy and smooth. Be it any medium we want to push the notifications at, MoEngage makes it very handy.
Comparatively, it makes the process smoother
What do you dislike about the product?
If one uploads customised links for the user base, then getting the click rate at each of those customised links should also be enabled at MoEngage.
Like it gives click rate info for common links it should give for customised Links too.
What problems is the product solving and how is that benefiting you?
The problem of communicating our messages to customers over Emails, Whatsapp and SMSs, all of these are getting fulfilled.
These have increased the return footfall at our pages.

    Ashwin P.

Good Experience Overall

  • February 04, 2022
  • Review verified by G2

What do you like best about the product?
RFM Analysis, Segmentation, Flows are the most loved features of MoEngage
What do you dislike about the product?
Looking forward to more email marketing tools
What problems is the product solving and how is that benefiting you?
Ensuring a seamless customer experience with MoEngage in terms of marketing communication.

    Telecommunications

Very usefull

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
create custom segment and create automatic campaign
What do you dislike about the product?
take time to take live automation for push notif related billing Ready, Billing Before due, Billing On Due, Billing After Due use case
What problems is the product solving and how is that benefiting you?
Maintaining DAU, WAU, MAU active user in myXL

    Budi M.

One of the best personalization tool so far

  • January 27, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, equipped with some powerful features for customer engagement & personalization
What do you dislike about the product?
Need more manual effort to integrate with others customer attributes & behavior
What problems is the product solving and how is that benefiting you?
Customer analytics and campaign personalization in one platform
Recommendations to others considering the product:
If you have a website & mobile app and want to engage with your customer, MoEngage should be a good choice

    Marketing and Advertising

Good experience

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Good support tool for campaigns, fast and effective support team
What do you dislike about the product?
Up until now, everything is working fine. The previous difficult problems were supported quite quickly. So I have no comment on this issue.
What problems is the product solving and how is that benefiting you?
With my scope of work, Moengage helps
- Better understanding of app usage behavior
- Analyze and come up with the right campaign
- Segment customers and give better advertising and care strategies

    Logistics and Supply Chain

Improve customer's engagement to the next level

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
The customer success manager and the team helps a lot if we have any questions.
What do you dislike about the product?
In the dashboard, we couldn't do any comparison within 1 click. We have to adjust the timeline between this month to elongate the range between months
What problems is the product solving and how is that benefiting you?
Tracking the data and onboarding experience through push app and in-app experience

    Nishant S.

Decent CRM Product

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
Its ability to sync with Amplitude. Also the backward integration with amplitude where it can send events to amplitude so that we can track whether a user opened an email or not.
What do you dislike about the product?
Very clunky. Campaigns can go down unexpectedly. The analytics dashboard is not super user-friendly. The templates are okayish. But love the spirit of Account manager to handle the complaints.
What problems is the product solving and how is that benefiting you?
Mostly CRM relationship. Trying to nudge users via in-app notification to keep them on the right path. Improving engagement and stickiness of the product via emails.

    Dung V.

MoEngage - Affordable CRM Solution

  • January 18, 2022
  • Review provided by G2

What do you like best about the product?
In general, MoEngage is easy to use.
The success team and support team are always ready to help solve any issues we are facing.
What do you dislike about the product?
- We are still waiting for some functions: content api (push notification); sending push at the best time (best time for each person)
- System sometimes works unstable.
What problems is the product solving and how is that benefiting you?
- System sometimes works unstable, such as:
+ I set each user will receive 1 event-triggered push/ day, but somebody still receive more than 1
+ In 1 triggered push, I set the Minimum delay between two messages is 4 days, but just after 1 day, user can receive the same message.
+ Little bit complex integration with other tools.

    Rohitashwa B.

Moengage Review

  • January 17, 2022
  • Review verified by G2

What do you like best about the product?
Ease of use is very good.
Success team also helps us in solving any issues we are facing or help required.
What do you dislike about the product?
Product features take time to be built from the time of my request which can be frustrating.
What problems is the product solving and how is that benefiting you?
Ability to reach out to our members through notifications etc and see the data of their behaviour on the app.

    Ayaan K.

It has been a blast with the things you could do with Mo-Engage

  • January 17, 2022
  • Review verified by G2

What do you like best about the product?
The part where you can send personalized messages to users based on their activity within your app / website. Moreover, user affinity, that give unique insights.
What do you dislike about the product?
user paths with in the app. that feature still needs alot of improvement.
What problems is the product solving and how is that benefiting you?
personalized messaging based on in app activity, that boosts engagement with in the app. retains the user for longer period of time and increases conversions.

showing 311 - 320