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Very friendly UI/UX, lots of feature to support CRM optimization
What do you like best about the product?
MoEngage is a CRM platform that can integrate all the possible events or relevant metrics and use them to create any campaigns for customer engagement, marketing, product, and sales.
What do you dislike about the product?
MoEngage has bugs that hinder operations
What problems is the product solving and how is that benefiting you?
It helps us (especially marketing team) by gathering the personalization data that could help ease the operation of marketing for personalization-related tasks
Quick response from support team for discussion and consultation
What do you like best about the product?
Easy to use for creating campaigns, especially automated campaigns, User-Friendly dashboard (great look UI) and Analytic dashboard are helping us to get insight. Analytic behavior has the ability to the next action.
What do you dislike about the product?
Sometimes need to understand for user reachability concept
What problems is the product solving and how is that benefiting you?
MoEngage helped me to get user data behavior and then able to create a targeted specific segment.
Analytic behaviour have ability for next action (create segment or create campaign)
Analytic behaviour have ability for next action (create segment or create campaign)
Moengage as a Customer Engagement Tool
What do you like best about the product?
The tool is easy to use for all. We extensively use push, SMS, email campaigns, flow automation & analytics.
What do you dislike about the product?
Unable to backdate few of the events is a pain point i have felt
What problems is the product solving and how is that benefiting you?
Ability to analyze the user journey & take measures based on those data points
Best Multi-channel Customer Engagement Platform!
What do you like best about the product?
Multichannel campaigns: Push, Emails, In-app, Flows and easy to use and analytics as well.
What do you dislike about the product?
Minor about Accuracy in the Data, but the support can resolve this problem
What problems is the product solving and how is that benefiting you?
With MoEngage’s platform, we are able to map the customer journey and automate personalised communications. The AI engine is very powerful, and the segmentation and analytics feature has been really helpful in acting on user retention with personalised reminders. The support team is just awesome, very efficient and has expert knowledge.
MoEngage is the answer to better customer engagement and retention
What do you like best about the product?
The platform easy to use and very helpful, the analytics and AI tools is good.
What do you dislike about the product?
Nothing. So far we are happy with MoEngage. If i found problem have been handled by the support team
What problems is the product solving and how is that benefiting you?
MoEngage has been helping us drive business growth for more than 2 years now. Very happy with their multichannel marketing capabilities, easy to use and understand dashboard, product roadmap and amazing support by their success team.
Easy to use Marketing Tool
What do you like best about the product?
Personalisation, Segmentation. Ease of Use, Omni Channel, Automated Flows
What do you dislike about the product?
Slight Accuracy in the Data Attribution - proactive response received by Moengage team for resolving this
What problems is the product solving and how is that benefiting you?
Segmentation of Customers. Marketing Automation through Ad Hoc Campaigns and Automated flows
Helpful in creating engagement campaigns for target audience.
What do you like best about the product?
MoEngage helps reactivate dormant users and low-engaging audiences by reaching out to them through various reactivation campaigns.
What do you dislike about the product?
MoEngage can improve its turnaround time for providing debugging and solutions.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us communicate our value proposition to our users with personalized campaigns. It provides us with valuable consumer insights with its behavioral analytics tool.
Best CRM Tool with best support
What do you like best about the product?
Continuous efforts to bring in Amazing and very useful features to improve our Customer retention and reactivation. With Weekly catch ups our POC wasable to educate us about the best features available
What do you dislike about the product?
there is nothing we dislike about Moengage.
What problems is the product solving and how is that benefiting you?
Its one stop solution to send all our communications.
Great platform for ensuring user engagement!
What do you like best about the product?
MoEngage helps us to find a reachable user who is able to receive our campaign promotion using behavioral user and other attribute analytics.
Provide analysis and recommendations from campaigns that have been running to improve further performance.
Provide analysis and recommendations from campaigns that have been running to improve further performance.
What do you dislike about the product?
Any issues that I have in Moengage, have been handled by the support team
What problems is the product solving and how is that benefiting you?
Easy tool to create and send campaigns by using email channels.
It has been a great and pleasant experience
What do you like best about the product?
The user-friendly platform as well as the customer relationship service and the new feature it keeps on adding
What do you dislike about the product?
Sometimes there is data transparency or the numbers don't match
What problems is the product solving and how is that benefiting you?
It helps me to reach my user better and in a vast platform
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